Project Manager Operations Jobs in Rochester, NY

As a Technical Project Manager, you’ll lead the successful delivery of cloud, application modernization, and AI/ML projects across multiple client engagements. You’ll oversee technical teams, coordinate cross-functional resources, and ensure projects are delivered on time, within scope, and on budget. In this role, you’ll work directly with clients and internal stakeholders to define project goals, manage risks, and maintain clear communication throughout delivery — ensuring a high-quality customer experience and strong business outcomes across every engagement. 

What You’ll Do:

• Overseeing and providing direction to technical team members to ensure they are actively working towards established milestones
• Partnering with cross-functional teams to align resources to the project in line with the project timeline and need - just-in-time resourcing
• Organizing, executing, and delivering differing projects such as: Cloud Migrations, Application Modernization and/or Development, and AI/ML focused projects    
• Communicating and providing visibility into project status on a regular basis to both internal and external stakeholders
• Ensuring projects are delivered successfully within the original scope, budget, and timeline.
• Collaborating with internal stakeholders at Innovative to define scope and customer goals, as well as managing potential risks and ensuring quality of services delivered
• Effectively managing multiple projects at once, including project schedules, budgets, and deliverables
• Managing customer relationships
• Presenting, reviewing, and gathering feedback on final deliverables with customers, along with looking for additional opportunities
• Exceeding customer expectations by proactively communicating with all stakeholders involved in ensuring a high return on investment for each engagement

Required Skills:

• Bachelor’s Degree with 3+ years of relevant experience managing projects in the tech industry
• Well-established knowledge of project management methodology
• Demonstrated success in prior project management roles with ability to deliver high quality services and unmatched customer experiences
• Proven ability to build, engage, and manage relationships with both internal and external customers
• Ability to achieve AWS Cloud Practitioner certification upon hire (must have), with desire to achieve an AWS Solutions Architect Associate (nice to have)

Preferred:

• 1+ years of relevant experience in Public Cloud technologies (AWS, Azure, GCP)
• Experience managing or working with software developers, cloud engineers or DevOps teams
• Conceptual understanding of development processes, languages, and infrastructure as code (ex. Python, Terraform)
• Experience in successful delivery of cloud based solutions
• Proven ability to build, engage, and manage relationships with both internal and external 
• Demonstrated ability to hold internal and external resources to committed timelines and delivery dates
• Unrelenting drive to deliver amazing customer experiences
• Identifying risks, opportunities, gaps, and dependencies and recommending mitigations and solutions
• Knowledge of project management methodologies (e.g. agile/scrum) and tools used (e.g. Jira)
• Ability to develop and execute on creative solutions to challenges and roadblocks
• Ability to build lasting partnerships/relationships
• Juggle multiple priorities with ease and have a high sense of urgency
• Comfortable with pushing boundaries and technical limits (maintain technical aptitude and knowledge of industry)
• Always learning and maintaining a comprehensive understanding of the industries you serve

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.