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Project Manager Implementation Specialist Jobs in Georgia

ADP

Implementation Specialist Payroll

Alpharetta, GA · On-site

$22.75 - $31/hr

May coordinate off-site meetings and conventions; assist with schedule management; arrange ... Support day-to-day project needs with strong organizational follow-through * Some college courses ...

ADP

Implementation Specialist Payroll

Alpharetta, GA · Hybrid

$22.75 - $31/hr

May coordinate off-site meetings and conventions; assist with schedule management; arrange ... Support day-to-day project needs with strong organizational follow-through * Some college courses ...

KNAPP

Implementation Manager

Kennesaw, GA · On-site

The Implementation Manager will collaborate with other project stakeholders to ensure the success and quality of the overall project. Essential Tasks and Responsibilities: * Support and guide ...

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Project Manager Implementation Specialist information

What is a project manager implementation specialist?

A Project Manager Implementation Specialist is a professional who oversees the planning, execution, and completion of projects focused on implementing new systems, processes, or technologies within an organization. They coordinate between different teams, manage timelines and budgets, and ensure that project goals are met according to client or company specifications. Their responsibilities often include risk assessment, stakeholder communication, and providing training or support for successful adoption of new solutions. This role is vital for ensuring that implementations are delivered efficiently, on time, and within scope.

What is the difference between Project Manager Implementation Specialist vs Business Analyst?

AspectProject Manager Implementation SpecialistBusiness Analyst
CredentialsPM certifications (PMP, CAPM), industry-specific trainingBusiness analysis certifications (CBAP, CCBA), relevant degrees
Work EnvironmentProject teams, client sites, implementation phasesStakeholder meetings, process analysis, requirements gathering
Employer & Industry UsageIT, healthcare, manufacturing, consulting firmsIT, finance, healthcare, business consulting

The Project Manager Implementation Specialist focuses on executing and managing project implementations, ensuring timely delivery. In contrast, a Business Analyst primarily analyzes business needs and requirements to inform project scope. While both roles collaborate closely during projects, their core responsibilities differ, with the Project Manager Implementation Specialist overseeing execution and the Business Analyst focusing on analysis and documentation.

How does a project manager implementation specialist typically work with cross-functional teams during an implementation project?

A Project Manager Implementation Specialist regularly collaborates with cross-functional teams such as IT, operations, sales, and customer support to ensure seamless project delivery. Their role often involves facilitating communication between departments, clarifying project goals, and addressing any roadblocks that may arise during the implementation process. By coordinating team efforts and tracking progress, they help align different groups toward common objectives and timely project completion. This collaborative approach ensures that all stakeholders are informed and engaged throughout the project lifecycle.

What are the key skills and qualifications needed to thrive as a project manager implementation specialist, and why are they important?

To thrive as a Project Manager Implementation Specialist, you need expertise in project management methodologies, process improvement, and implementation strategies, usually supported by a relevant degree and PMP or similar certification. Familiarity with project management tools like Microsoft Project, Asana, or Jira, as well as knowledge of CRM or ERP systems, is typically required. Strong organizational abilities, communication skills, and stakeholder management set top performers apart. These skills ensure projects are delivered efficiently, on time, and with stakeholder satisfaction in complex business environments.
What are popular job titles related to Project Manager Implementation Specialist jobs in Georgia? For Project Manager Implementation Specialist jobs in Georgia, the most frequently searched job titles are:
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Project Manager Implementation Specialist jobs near you
Infographic showing various Project Manager Implementation Specialist job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Director of Client Implementation

TRAX ANALYTICS LLC

Alpharetta, GA • On-site

$110K - $130K/yr

Full-time

Re-posted 5 days ago

Job description

About TRAX
Company Description: 

TRAX Analytics, LLC. is a fast-paced, highly collaborative technology firm that provides software and technology to manage janitorial operations nationwide. Our mission is to be “fast, flexible, and powered by innovation. We transform data into actionable insights, empowering cleaning teams to work smarter, move faster, and redefine what’s possible in janitorial management.” 
TRAX Analytics is based out of Alpharetta, GA, but consists of a hybrid workforce. Our client base ranges from airports, airlines, stadiums/arenas, Class A buildings, healthcare, universities, and facility management companies. TRAX’s solutions have been featured in the Wall Street Journal, New York Times, and named USA Today’s Top Airport Amenity. In 2024, TRAX was named one of TAG’s most innovative companies in Georgia. www.TRAXInsights.com

Overview
The Director of Client Implementation is responsible for leading TRAX's client implementation organization and ensuring successful deployment of TRAX's software, hardware, IoT devices, and technology solutions across customer environments.
This individual will directly manage a team of Project Managers and Implementation Specialists responsible for delivering complex customer implementations from contract execution through go-live.
The Director of Client Implementation must possess a strong understanding of both enterprise software deployments and physical technology implementations—including hardware installation, sensors, networking considerations, and field operations—to effectively lead customer deployments.
This is not an internal IT implementation role. This position oversees customer-facing implementations across airports, healthcare systems, stadiums, commercial real estate, manufacturing facilities, and other enterprise environments.
The Director serves as the operational leader responsible for coordinating Product, Engineering, Operations, Customer Success, third-party vendors, and customer stakeholders to ensure projects are delivered on time, within budget, and with an exceptional customer experience.

Key Responsibilities

Leadership & Team Management
  • Lead, mentor, and develop a team of Project Managers and Implementation Specialists responsible for customer deployments.
  • Establish clear performance expectations, KPIs, accountability, and career development plans.
  • Build a scalable implementation organization capable of supporting rapid company growth.
  • Conduct resource planning, project reviews, and workload balancing across multiple client engagements.
  • Recruit, onboard, and develop implementation talent as customer demand grows.
  • Foster a culture of ownership, customer service, operational excellence, and continuous improvement.
Customer Implementation Delivery
  • Oversee all client implementation projects from kickoff through successful deployment and customer acceptance.
  • Ensure enterprise software, hardware, IoT devices, sensors, networking components, and supporting technologies are deployed successfully across customer sites.
  • Monitor project schedules, milestones, budgets, risks, dependencies, and resource allocation.
  • Proactively identify implementation risks and remove obstacles before they impact customers.
  • Ensure deployments meet contractual commitments, quality standards, and customer expectations.
  • Maintain executive-level visibility across all active customer implementations.
Cross-Functional Coordination
  • Coordinate implementation efforts across Product, Engineering, Hardware Operations, Customer Success, Procurement, and external vendors.
  • Ensure software readiness aligns with hardware deployment schedules and customer timelines.
  • Drive accountability across departments to deliver successful customer implementations.
  • Improve communication between technical teams and customer-facing teams throughout the deployment lifecycle.
Customer & Stakeholder Management
  • Act as the executive implementation leader for strategic customer deployments.
  • Build trusted relationships with customer executives, operational leaders, IT teams, and facility stakeholders.
  • Lead executive project status meetings and implementation reviews.
  • Manage customer expectations regarding scope, timelines, deployment requirements, and project milestones.
  • Ensure seamless transition from implementation into Customer Success and long-term support.
Process Improvement & Operational Excellence
  • Develop and continuously improve TRAX's customer implementation methodology.
  • Standardize project plans, deployment playbooks, implementation documentation, QA/QC procedures, and reporting.
  • Implement dashboards and KPIs to measure implementation performance.
  • Improve deployment efficiency, scalability, and consistency across all customer projects.
  • Develop forecasting and capacity planning models for implementation resources.
Financial & Resource Management
  • Manage implementation budgets and project profitability.
  • Track labor utilization, inventory, travel expenses, deployment costs, and project performance.
  • Optimize staffing and resource allocation across concurrent customer implementations.
  • Support forecasting and operational planning initiatives.

Qualifications

Required
  • 7+ years leading enterprise customer implementations involving software, SaaS, IoT, technology, or operational technology solutions.
  • 3+ years managing Project Managers, Implementation Specialists, or customer deployment teams.
  • Demonstrated experience delivering complex multi-site customer implementations.
  • Strong understanding of both software implementations and hardware deployment projects.
  • Experience coordinating field deployments involving hardware, networking, sensors, or IoT technologies.
  • Proven ability to manage multiple concurrent enterprise customer projects.
  • Excellent leadership, communication, organizational, and stakeholder management skills.
  • Experience using project management platforms such as Teamwork, Monday.com, Asana, Jira, Smartsheet, Microsoft Project, or similar tools.
Preferred
  • Experience deploying enterprise SaaS platforms integrated with hardware and IoT technologies.
  • Experience in airports, aviation, healthcare, facilities management, commercial real estate, manufacturing, or smart building environments.
  • PMP, PMI-ACP, or similar project management certification.
  • Experience leading remote and distributed implementation teams.
  • Experience working in a high-growth technology company.