Job Title
Custom Purchase Order Coordinator - Commercial Interiors
Position Overview
Shaw Industries is seeking a highly organized and detail-orientedCustom Purchase Order Coordinatorto support the execution of custom commercial flooring orders. This role partners closely with Sales & Customer Service to ensure purchase orders are processed accurately and move efficiently through the production process. This is a fast-paced, collaborative role ideal for someone who enjoys working with detailed information, coordinating across teams, and contributing to a high-quality customer experience.Thisrole isbased in Cartersville, GA and works in a hybrid way with 3 days/ week requiredin office.
Responsibilities:
Coordinate custom order processingby reviewing purchase orders for accuracy, ensuring required details are complete, and routing orders to the appropriate internal teams
Track and manage orders through the workflow, following up on missing information and helping ensure timely movement to production
Partner cross-functionallywith Sales, Customer Service and internal project teams to support order execution and resolve routine issues
Ensure order accuracy and documentationby reviewing specifications, pricing inputs, and supporting materials, and escalating discrepancies when needed
Support pricing and commission processesby validating order-related data and ensuring required documentation is complete
Maintain order records and reporting, including tracking open and shipped orders and supporting month-end processing
Provide customer and internal supportby responding to order status inquiries and communicating updates clearly and promptly
Requirements
1-3+ years of experience in customer service, order processing, sales support, or operations coordination
Abilityandwillingnessto work in a hybrid way in Cartersville, GA 3 days a week depending on theneeds of the business, travelscheduleand collaboration focus.
Highly preferred experiences andskills:
Experience supporting custom or made-to-order products
Exposure to pricing, quoting, or order validation processes
Experience using business systems such as CRM, ERP, or order management tools (Salesforce or similar preferred)
Proficiency in Microsoft Office
Background in manufacturing, commercial products, or related industries
Competencies:
Communicate Effectively
Solve Problems
Manage Work
Initiate Action
Sitting and keying forlong periodsof time
Position Type and Expected Work Hours
This is afull-timeposition working day shift. Evening or Saturday's very infrequent but may berequired with emergency.
Shaw benefits include:
Medical, dental, and vision insurance
Life insurance and disability coverage
Tuition reimbursement
Employee assistance program
Health savings account
Paid Time Off
Parental Leave
401K and Retirement Plans
Product discounts for employees
Adoption assistance
Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations)
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Work Shift
8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM
Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.