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Progressive Customer Service Jobs in Riverside, CA

Spiralgroup

Customer Service Representative

Ontario, CA · On-site

$16/hr

Customer Service Representative Spiral Group is an automotive parts importer established for over ... Bachelors degree or bachelors degree in progress All applicants must provide documentation proving ...

Spiral Group

Customer Service Representative

Ontario, CA · On-site

$16/hr

Customer service is important to us, so being willing to go out of your way to help find out the ... Bachelors degree or bachelors degree in progress Please apply at - group/j/259ABB3AFB/apply/ All ...

Astrophysics Inc.

Customer Service Coordinator

Walnut, CA · On-site

$18.50 - $20.50/hr

The representative supports the service team by managing claims, following up with customers, and tracking resolution progress. Essential Functions: * Manage daily customer service operations ...

Robert Half

Customer Service Representative

Tustin, CA · On-site

$22 - $24/hr

... progress, and issues requiring escalation or approval. • Promote available value-added services during the renewal process when appropriate. • Experience in customer service, call center support ...

Tjx

Customer Service Coordinator

La Verne, CA

$17.90 - $18.40/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

Arizona Tile

Customer Service Rep

Ontario, CA

$16.25 - $22.25/hr

Progressive career development and training * Employee assistance program * Paid Time Off (PTO) and ... As the Customer Service Rep, you will process customer orders, provide sales support, and ...

TJX Companies

Customer Service Coordinator

La Verne, CA · On-site

$17.90 - $18.40/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

Arizona Tile

Customer Service Rep

Ontario, CA · On-site

$19 - $23/hr

Progressive career development and training * Employee assistance program * Paid Time Off (PTO) and ... As the Customer Service Rep, you will process customer orders, provide sales support, and ...

Tjx

Customer Service Coordinator

La Verne, CA

$17.90 - $18.40/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

Arizona Tile

Customer Service Rep

Ontario, CA · On-site

$19 - $23/hr

Progressive career development and training * Employee assistance program * Paid Time Off (PTO) and ... As the Customer Service Rep, you will process customer orders, provide sales support, and ...

Arizona Tile

Customer Service Rep

Ontario, CA

$16.25 - $22.25/hr

Progressive career development and training * Employee assistance program * Paid Time Off (PTO) and ... As the Customer Service Rep, you will process customer orders, provide sales support, and ...

TJX Companies

Customer Service Coordinator

La Verne, CA

$17.90 - $18.40/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

Arizona Tile

Customer Service Rep

Murrieta, CA

$16.25 - $22.25/hr

Progressive career development and training * Employee assistance program * Paid Time Off (PTO) and ... As the Customer Service Rep, you will process customer orders, provide sales support, and ...

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All JobsProgressive Customer Service JobsProgressive Customer Service Jobs in Riverside, CA

Progressive Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do progressive customer service jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for progressive customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are typical challenges faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

How much does Progressive pay their agents?

Progressive customer service agents typically earn an average salary ranging from $35,000 to $50,000 per year, depending on experience and location. Compensation may include benefits such as health insurance and paid time off, and agents often receive training on customer service skills and insurance products.

What is a Progressive Customer Service job?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

How much does a call center representative make at Progressive?

A call center representative at Progressive typically earns around $15 to $20 per hour, depending on experience and location. The role often involves customer service skills and familiarity with insurance products, with some positions offering additional benefits and training opportunities.

What are the key skills and qualifications needed to thrive in the Progressive Customer Service position, and why are they important?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

How hard is it to get hired at Progressive?

Getting hired for a Progressive Customer Service role typically involves completing an online application, passing a skills assessment, and participating in interviews. Candidates with strong communication skills, customer service experience, and familiarity with insurance products tend to have better chances of being hired. The hiring process can take several weeks depending on the volume of applicants and the position's requirements.

Does Progressive have work from home jobs?

Progressive offers remote customer service positions, including roles for those in the Progressive Customer Service job category. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently from home. Availability of remote positions can vary based on company needs and role requirements.
What are popular job titles related to Progressive Customer Service jobs in Riverside, CA? For Progressive Customer Service jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Progressive Customer Service jobs in Riverside, CA look for? The top searched job categories for Progressive Customer Service jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Progressive Customer Service jobs? Cities near Riverside, CA with the most Progressive Customer Service job openings:
Progressive Customer Service jobs near you
Infographic showing various Progressive Customer Service job openings in Riverside, CA as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Customer Service Representative

Spiralgroup

Ontario, CA • On-site

$16/hr

Full-time, Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative

Spiral Group is an automotive parts importer established for over 20 years. We supply major retailers around the country and make it our goal to make it easy to upgrade and replace wheels.

We are now looking for proactive and positive customer service representatives to join our growing team. Customer service is important to us, so being willing to go out of your way to help find out the solution to problems and learn is important. You will be an integral part of the team, helping us provide a high standard of customer satisfaction and identify customer needs.

We're looking for problem solvers with excellent communication skills (written, verbal, and listening) and enjoy learning and providing a great customer experience. We will be providing training for all new employees; previous automotive experience is nice-to-have but not required. Benefits include a starting hourly salary of $16 plus bonus. Both part-time and full-time positions are available. As a small, growing team there are many opportunities for growth and advancement, and on-the-job training will be provided.

What You Will Do

  • Manage customer phone calls and provide technical and sales support
  • Process orders, keep records of customer interactions, file documents, and assist with data entry and analysis
  • Provide recommendations based on customer needs and requirements
  • Identify customer needs to help improve customer experience

Requirements

  • Excellent written and verbal communication skills. Must be able to effectively communicate to all levels of management and customers professionally.
  • Automotive experience and expertise preferable but not required
  • Professional appearance and a positive, problem-solving attitude
  • High school degree or equivalent
  • Must be computer literate (Microsoft Office (Excel, Word, Outlook), Google Chrome, Internet Explorer).
  • Must speak fluent English

Nice-to-Haves

  • Automotive enthusiast and mechanically inclined
  • Previous customer support or service experience
  • Willingness to work with a flexible schedule
  • Bachelors degree or bachelors degree in progress

All applicants must provide documentation proving that they are eligible to work in the United States and may be asked to submit to a drug test and background check.

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