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Progressive Customer Service Jobs in Wisconsin (NOW HIRING)

Alphabe Insight

Customer Service Agent

Milwaukee, WI · On-site

$37K - $41K/yr

Customer Service Agent Swift7 Consultants is seeking a professional and customer-focused Customer ... Skill Development and Career Progression * Paid Time Off and Company Benefits Package

Jaeckle Distributors

Customer Service Associate

Madison, WI · On-site

$14.50 - $20/hr

Do you want to apply your customer service expertise and learn about new products in a company ... The position is located at our progressive company headquarters in Madison, WI In total, we have ...

Harris

$14 - $19.25/hr

Document (written/on-line) all calls while in progress. * Transfer calls to employees in other ... customer needs. * Fully document policy file or imaging system with all related material so as to ...

Harris

$16 - $21.75/hr

Document (written/on-line) all calls while in progress. * Transfer calls to employees in other ... customer needs. * Fully document policy file or imaging system with all related material so as to ...

Harris

$17.25 - $23.25/hr

Document (written/on-line) all calls while in progress. * Transfer calls to employees in other ... customer needs. * Fully document policy file or imaging system with all related material so as to ...

Harris

$15.50 - $21/hr

Document (written/on-line) all calls while in progress. * Transfer calls to employees in other ... customer needs. * Fully document policy file or imaging system with all related material so as to ...

Jaeckle Distributors

Customer Service Associate

Madison, WI · On-site

$14.50 - $20.25/hr

Customer Service Associate NOW is the right time to join our team!!! Do you want to apply your ... The position is located at our progressive company headquarters in Madison, WI. In total, we have ...

TJX Companies

Customer Service Supervisor

Appleton, WI · On-site

$15 - $15.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

TJX Companies

Customer Service Coordinator

Onalaska, WI · On-site

$15 - $15.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

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Progressive Customer Service information

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$27

How much do progressive customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for progressive customer service in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

Does Progressive offer remote customer service jobs?

Progressive offers remote customer service positions that typically require strong communication skills and familiarity with customer management tools. These roles often involve working from home with flexible schedules and may require specific training or certifications. Remote opportunities can vary based on company needs and job availability.

What challenges are faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

Is Progressive customer service a good job?

Progressive customer service roles involve assisting customers with insurance policies and claims, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, benefits, and training, making it a stable option for those interested in the insurance industry. Compensation and work environment can vary by location and position level.

What is a Progressive Customer Service?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

What skills and qualifications are needed for a Progressive Customer Service role?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

What are popular job titles related to Progressive Customer Service jobs in Wisconsin? For Progressive Customer Service jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Progressive Customer Service jobs in Wisconsin look for? The top searched job categories for Progressive Customer Service jobs in Wisconsin are:
What cities in Wisconsin are hiring for Progressive Customer Service jobs? Cities in Wisconsin with the most Progressive Customer Service job openings:
Progressive Customer Service jobs near you
Infographic showing various Progressive Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Service Agent

Alphabe Insight

Milwaukee, WI • On-site

$37K - $41K/yr

Other

PTO

Re-posted 17 days ago

Job description

Customer Service Agent

Swift7 Consultants is seeking a professional and customer-focused Customer Service Agent to join our growing team in Milwaukee, WI. In this role, you will serve as a key point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. This position is ideal for individuals who enjoy helping others, communicating effectively, and contributing to a dynamic work environment.

Responsibilities

  • Respond to customer inquiries in a professional and timely manner.
  • Provide accurate information regarding products, services, and company policies.
  • Resolve customer concerns and escalate complex issues when necessary.
  • Maintain detailed and accurate customer records.
  • Collaborate with internal teams to ensure customer satisfaction.
  • Follow established procedures and service standards.
  • Support daily administrative and customer service operations.
  • Build positive relationships with customers through excellent communication.

Qualifications

  • Strong verbal and written communication skills.
  • Excellent customer service and interpersonal abilities.
  • Strong problem-solving and organizational skills.
  • Ability to multitask and prioritize responsibilities effectively.
  • Professional attitude with a customer-first mindset.
  • Basic computer proficiency and ability to learn new systems.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and accuracy.

Additional Information

  • Competitive Salary ($37,000 - $41,000 annually)
  • Career Growth Opportunities
  • Professional Development and Training
  • Supportive and Collaborative Work Environment
  • Stable Full-Time Employment
  • Opportunities for Internal Advancement
  • Skill Development and Career Progression
  • Paid Time Off and Company Benefits Package

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