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Progressive Customer Service Jobs in Alabama (NOW HIRING)

Customer Service Rep.

Opelika, AL ยท On-site

$13.75 - $18.75/hr

... weekly progress reports and maintaining daily and weekly standards โ€ข Assisting in meeting ... The qualified Customer Service Representative is required to be present and prompt on all scheduled ...

Customer Service Rep.

Opelika, AL

$13.75 - $18.75/hr

... progress reports and maintaining daily and weekly standards Assisting in meeting standards in ... The qualified Customer Service Representative is required to be present and prompt on all scheduled ...

$15.50 - $21.25/hr

Document (written/on-line) all calls while in progress. * Transfer calls to employees in other ... customer needs. * Fully document policy file or imaging system with all related material so as to ...

Customer Service Rep

Bessemer, AL ยท On-site

$18.75/hr

Monitor progress of delivery routes Requirements: * High school diploma or GED required * 1-year related experience preferably within a call center environment * Strong customer service skills and ...

Customer Service Representative

Foley, AL

$13.75 - $18.50/hr

Works with project team members to summarize progress in preparation for briefings; Volunteers to assist others with excess work; Contributes to group discussions. * Customer Service: Exchanges ...

Monitor progress of delivery routes. Requirements: * High school diploma or equivalent. * 1-year ... For instant consideration for this Customer Service Representative position with Adecco in Bessemer ...

Works with project team members to summarize progress in preparation for briefings; Volunteers to assist others with excess work; Contributes to group discussions. * Customer Service: Exchanges ...

Works with project team members to summarize progress in preparation for briefings; Volunteers to assist others with excess work; Contributes to group discussions. * Customer Service: Exchanges ...

Skills Customer service, retail, inbound calls, Customer support, Call center, claims adjudication ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...

Skills Customer service, retail, inbound calls, Customer support, Call center, claims adjudication ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...

... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

Sales Consultant - Customer Service

Tuscaloosa, AL ยท On-site

$15.50 - $23.30/hr

... the modern customer and drive progress. Your work fuels change--sparking ideas, overcoming ... of service and subject to a 1 year waiting period. Part-time Associates are also eligible for 4 ...

Sales Consultant - Customer Service

Mobile, AL ยท On-site

$15.50 - $23.30/hr

... the modern customer and drive progress. Your work fuels change--sparking ideas, overcoming ... of service and subject to a 1 year waiting period. Part-time Associates are also eligible for 4 ...

Sales Consultant - Customer Service

Mobile, AL ยท On-site

$15.50 - $23.30/hr

... the modern customer and drive progress. Your work fuels change--sparking ideas, overcoming ... of continuous service with the Company. * For 8 hours of pay for each of a total of 6 paid ...

Sales Consultant - Customer Service

Tuscaloosa, AL ยท On-site

$15.50 - $23.30/hr

... the modern customer and drive progress. Your work fuels change--sparking ideas, overcoming ... of continuous service with the Company. * For 8 hours of pay for each of a total of 6 paid ...

Sales Consultant - Customer Service

Dothan, AL ยท On-site

$14.60 - $21.90/hr

... the modern customer and drive progress. Your work fuels change--sparking ideas, overcoming ... of continuous service with the Company. * For 8 hours of pay for each of a total of 6 paid ...

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Progressive Customer Service information

See Alabama salary details

$8

$17

$24

How much do progressive customer service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for progressive customer service in Alabama is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

What are typical challenges faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

How much does Progressive pay their agents?

Progressive customer service agents typically earn an average salary ranging from $35,000 to $50,000 per year, depending on experience and location. Compensation may include benefits such as health insurance and paid time off, and agents often receive training on customer service skills and insurance products.

What is a Progressive Customer Service job?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

How much does a call center representative make at Progressive?

A call center representative at Progressive typically earns around $15 to $20 per hour, depending on experience and location. The role often involves customer service skills and familiarity with insurance products, with some positions offering additional benefits and training opportunities.

What are the key skills and qualifications needed to thrive in the Progressive Customer Service position, and why are they important?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

How hard is it to get hired at Progressive?

Getting hired for a Progressive Customer Service role typically involves completing an online application, passing a skills assessment, and participating in interviews. Candidates with strong communication skills, customer service experience, and familiarity with insurance products tend to have better chances of being hired. The hiring process can take several weeks depending on the volume of applicants and the position's requirements.

Does Progressive have work from home jobs?

Progressive offers remote customer service positions, including roles for those in the Progressive Customer Service job category. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently from home. Availability of remote positions can vary based on company needs and role requirements.
What are popular job titles related to Progressive Customer Service jobs in Alabama? For Progressive Customer Service jobs in Alabama, the most frequently searched job titles are:
What cities in Alabama are hiring for Progressive Customer Service jobs? Cities in Alabama with the most Progressive Customer Service job openings:
Infographic showing various Progressive Customer Service job openings in Alabama as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,438 per year, or $17 per hour.

Customer Service Rep.

Local Finance

Opelika, AL โ€ข On-site

$13.75 - $18.75/hr

Full-time

Posted 13 days ago


Job description

Company Description
Local Finance strives to create an environment with its customers based on service, privacy, and trust. Recognizing that our customers often utilize our services for smaller, immediate need purchases, we will constantly work to exceed their expectations.
Job Description
Job Description
Local Finance, is seeking a Customer Service Representative. The qualified Customer Service Representative will complete a 12 to 18 month training program at which time the candidate will be ready to advance. During the training process, the employee will be:
โ€ข Making outside sales calls and reporting customer activities to the Branch Manager
โ€ข Growing the business, bringing customers to the finance office or putting customers in touch with the Branch Manager
โ€ข Contacting past due customers for credit and collections
โ€ข Collecting past due payments for current clients for credit and collection purposes
Job Responsibilities
The Customer Service Representative will assist the Branch Manager with outside sales, credit and collections, customer service, finance, banking, and management functions including:
โ€ข Assisting in achieving monthly finance loan volume standards by conducting outside sales and soliciting loans over the telephone and at the credit sales counter
โ€ข Completing training development exercises
โ€ข Completing daily/weekly progress reports and maintaining daily and weekly standards
โ€ข Assisting in meeting standards in weekly credit delinquency reduction, finance loan volume, and slow file percentages
Job Requirements:
The qualified Customer Service Representative is required to be present and prompt on all scheduled workdays while conducting themselves in a professional manner.
The ideal Customer Service Representative will have:
โ€ข Previous finance / credit and collections experience - not required but a plus
โ€ข Education equivalent to high school diploma minimum
โ€ข At least one year of experience in outside sales, credit and collections, customer service, finance, banking, credit, and or management
โ€ข A positive attitude every day, outgoing personality, higher than average energy level
Qualifications
*** Valid Drivers License Required.
*** Bilingual (English & Spanish) a plus.
Additional Information
All your information will be kept confidential according to EEO guidelines.