ZipRecruiter

Log In

1

Progressive Customer Service Jobs in Alabama (NOW HIRING)

Local Finance

Customer Service Rep.

Opelika, AL · On-site

$13.75 - $18.75/hr

... weekly progress reports and maintaining daily and weekly standards • Assisting in meeting ... The qualified Customer Service Representative is required to be present and prompt on all scheduled ...

Local Finance

Customer Service Rep.

Opelika, AL

$13.75 - $18.75/hr

... progress reports and maintaining daily and weekly standards Assisting in meeting standards in ... The qualified Customer Service Representative is required to be present and prompt on all scheduled ...

Harris

$15.50 - $21.25/hr

Document (written/on-line) all calls while in progress. * Transfer calls to employees in other ... customer needs. * Fully document policy file or imaging system with all related material so as to ...

Bryant Bank

Customer Service Representative

Foley, AL · On-site

$13.75 - $18.50/hr

Works with project team members to summarize progress in preparation for briefings; Volunteers to assist others with excess work; Contributes to group discussions. * Customer Service: Exchanges ...

Bryant Bank

Customer Service Representative

Northport, AL · On-site

$15 - $20.50/hr

Works with project team members to summarize progress in preparation for briefings; Volunteers to assist others with excess work; Contributes to group discussions. * Customer Service: Exchanges ...

PS Logistics

Customer Service Representative

Birmingham, AL · On-site

$15 - $20.50/hr

A successful Customer Service Representative must consistently demonstrate the company's Mission ... Additional Information This job is a salary position with no guarantees for career progression.

Bryant Bank

Customer Service Representative

Trussville, AL

$14.75 - $20/hr

Works with project team members to summarize progress in preparation for briefings; Volunteers to assist others with excess work; Contributes to group discussions. * Customer Service: Exchanges ...

TEKsystems

Customer Service Representative

Hoover, AL

$21 - $23/hr

Skills Customer service, retail, inbound calls, Customer support, Call center, claims adjudication ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...

Carmax

Sales Consultant - Customer Service

Tuscaloosa, AL · On-site

$15.50 - $23.30/hr

... the modern customer and drive progress. Your work fuels change--sparking ideas, overcoming ... of service and subject to a 1 year waiting period. Part-time Associates are also eligible for 4 ...

Carmax

Sales Consultant - Customer Service

Mobile, AL · On-site

$15.50 - $23.30/hr

... the modern customer and drive progress. Your work fuels change--sparking ideas, overcoming ... of service and subject to a 1 year waiting period. Part-time Associates are also eligible for 4 ...

Carmax

Sales Consultant - Customer Service

Tuscaloosa, AL · On-site

$15.50 - $23.30/hr

... the modern customer and drive progress. Your work fuels change--sparking ideas, overcoming ... of continuous service with the Company. * For 8 hours of pay for each of a total of 6 paid ...

Carmax

Sales Consultant - Customer Service

Mobile, AL · On-site

$15.50 - $23.30/hr

... the modern customer and drive progress. Your work fuels change--sparking ideas, overcoming ... of continuous service with the Company. * For 8 hours of pay for each of a total of 6 paid ...

next page

Showing results 1-20

All JobsProgressive Customer Service JobsProgressive Customer Service Jobs in Alabama

Progressive Customer Service information

See Alabama salary details

$8

$17

$24

How much do progressive customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for progressive customer service in Alabama is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

What is a Progressive Customer Service?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

What skills and qualifications are needed for a Progressive Customer Service role?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

What challenges are faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

Does Progressive offer remote customer service jobs?

Progressive offers remote customer service positions that typically require strong communication skills and familiarity with customer management tools. These roles often involve working from home with flexible schedules and may require specific training or certifications. Remote opportunities can vary based on company needs and job availability.

Is Progressive customer service a good job?

Progressive customer service roles involve assisting customers with insurance policies and claims, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, benefits, and training, making it a stable option for those interested in the insurance industry. Compensation and work environment can vary by location and position level.

What are popular job titles related to Progressive Customer Service jobs in Alabama?

For Progressive Customer Service jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Progressive Customer Service jobs in Alabama look for?

The top searched job categories for Progressive Customer Service jobs in Alabama are:

What cities in Alabama are hiring for Progressive Customer Service jobs?

Cities in Alabama with the most Progressive Customer Service job openings:

Progressive Customer Service jobs near you
Infographic showing various Progressive Customer Service job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,438 per year, or $17 per hour.

Customer Service Rep.

Local Finance

Opelika, AL • On-site

$13.75 - $18.75/hr

Full-time

Re-posted 3 days ago

Job description

Company Description
Local Finance strives to create an environment with its customers based on service, privacy, and trust. Recognizing that our customers often utilize our services for smaller, immediate need purchases, we will constantly work to exceed their expectations.
Job Description
Job Description
Local Finance, is seeking a Customer Service Representative. The qualified Customer Service Representative will complete a 12 to 18 month training program at which time the candidate will be ready to advance. During the training process, the employee will be:
• Making outside sales calls and reporting customer activities to the Branch Manager
• Growing the business, bringing customers to the finance office or putting customers in touch with the Branch Manager
• Contacting past due customers for credit and collections
• Collecting past due payments for current clients for credit and collection purposes
Job Responsibilities
The Customer Service Representative will assist the Branch Manager with outside sales, credit and collections, customer service, finance, banking, and management functions including:
• Assisting in achieving monthly finance loan volume standards by conducting outside sales and soliciting loans over the telephone and at the credit sales counter
• Completing training development exercises
• Completing daily/weekly progress reports and maintaining daily and weekly standards
• Assisting in meeting standards in weekly credit delinquency reduction, finance loan volume, and slow file percentages
Job Requirements:
The qualified Customer Service Representative is required to be present and prompt on all scheduled workdays while conducting themselves in a professional manner.
The ideal Customer Service Representative will have:
• Previous finance / credit and collections experience - not required but a plus
• Education equivalent to high school diploma minimum
• At least one year of experience in outside sales, credit and collections, customer service, finance, banking, credit, and or management
• A positive attitude every day, outgoing personality, higher than average energy level
Qualifications
*** Valid Drivers License Required.
*** Bilingual (English & Spanish) a plus.
Additional Information
All your information will be kept confidential according to EEO guidelines.

Apply