ZipRecruiter

Log In

1

Customer Service Account Manager Jobs in Alabama

Liberty National Jason Neal Agency

Be Seen First

Customer Service Account Manager

Cullman, AL · On-site

$30K - $70K/yr

We are seeking a Customer Service Account Manager to join our team! Responsibilities: * Prospect and contact potential customers * Reach agreed upon sales targets by the deadline * Set follow-up ...

Way Mechanical

HVAC Account Manager

Huntsville, AL · On-site

We are seeking a Service Account Manager to join our team! Scope: Responsible for customer development and utilization of the CRM platform to track the progression of proposed work. The primary ...

Long's Human Resource Services

Be Seen First

Customer Service Manager

Theodore, AL · On-site

This position is ideal for someone with a strong account management background, excellent communication skills, and proven experience leading customer service operations in a professional business ...

next page

Showing results 1-20

All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Alabama

Customer Service Account Manager information

See Alabama salary details

$23.6K

$42.9K

$68K

How much do customer service account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer service account manager in Alabama is $42,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $48,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.
What are the most commonly searched types of Customer Service Account jobs in Alabama? The most popular types of Customer Service Account jobs in Alabama are:
What are popular job titles related to Customer Service Account Manager jobs in Alabama? For Customer Service Account Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Customer Service Account Manager jobs in Alabama look for? The top searched job categories for Customer Service Account Manager jobs in Alabama are:
What cities in Alabama are hiring for Customer Service Account Manager jobs? Cities in Alabama with the most Customer Service Account Manager job openings:
Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,900 per year, or $20.6 per hour.

Customer Service Account Manager

Liberty National Jason Neal Agency

Cullman, AL • On-site

$30K - $70K/yr

Full-time

Re-posted 25 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

We are seeking a Customer Service Account Manager to join our team!

Responsibilities:

  • Prospect and contact potential customers
  • Reach agreed upon sales targets by the deadline
  • Set follow-up appointments to keep customers
  • Educate people on the importance of Life and Supplemental Health Benefits
  • Member Consultation: Meet with client members to assess their insurance needs and recommend appropriate coverage.
  • Networking: Build and maintain a network of client members through referrals. 

​Qualifications:

  • Driver's License
  • Hard working, talented, and self-motivated
  • Ability to build rapport with clients

​Perks/Benefits:

  • Strong income opportunity 
  • Potential to earn client member leads
  • Quick management opportunities
  • All expense paid vacation