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Customer Service Account Associate Jobs in Alabama

Liberty National Jason Neal Agency

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Customer Service Account Manager

Cullman, AL · On-site

$30K - $70K/yr

We are seeking a Customer Service Account Manager to join our team! Responsibilities: * Prospect and contact potential customers * Reach agreed upon sales targets by the deadline * Set follow-up ...

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Customer Service Account Associate information

What are the most commonly searched types of Customer Service Account jobs in Alabama? The most popular types of Customer Service Account jobs in Alabama are:
Customer Service Account Associate jobs near you
Infographic showing various Customer Service Account Associate job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service Account Representative

Dixie Pulp & Paper

Tuscaloosa, AL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Customer Service Account Representative

Dixie Pulp & Paper, Inc. is in need of a Customer Service / Account Representative for our Tuscaloosa, AL Home Office location. This position is not a sales position or a call-center type role. It involves assisting / managing specific customer and supplier accounts that have already been secured by the sales team.

Responsibilities to Include, but Not Limited to:

  • Communicate and coordinate with customers, suppliers, vendors salespeople, and other departments within the company with the goal of answering questions, solving problems, and meeting their needs
  • Highly developed sense of integrity and commitment to customer satisfaction
  • Handle and resolve all verbal and written correspondence timely, professionally and with a respectful, caring and responsive attitude. This includes emails, memos, letters, spreadsheets, BOL's, etc.…
  • Understand and carry out oral and written instructions
  • Prepare various customer reports, memo's, letters as needed
  • Inspect and Analyze documents and correspondence for accuracy and follow up needed
  • Keep records of customer interactions and transactions
  • Record details of inquiries, comments, complaints and actions taken
  • Maintain customer/supplier databases
  • Demonstrates independence, solid judgment, flexibility and problem solving in everyday duties
  • Shows determination and perseverance to complete responsibilities to ensure deadlines and resolutions
  • Completes work in an accurate and thorough manner
  • Utilize computer and various software packages (Cietrade, Excel, Word, Microsoft Outlook) to complete daily responsibilities
  • Possess a strong work ethic and team player mentality

Experience

  • 3 to 5 years office work experience in a service or logistics related industry is preferred
  • Strong decision making and analytical abilities
  • Strong detail orientation and communication / listening skills
  • Strong organizational skills to manage workflow and time
  • Has a pleasant, patient, friendly, and can-do attitude
  • Paper background is a plus

    • Compensation

    Competitive base salary commensurate on experience

    Benefits include Medical, Dental, Vision and Life Insurance, Paid Vacation and Holidays, Profit Sharing Plan, 401k, plus other office perks

    Dixie Pulp & Paper, Inc. is an Equal Opportunity Employer

    All candidates must pass a background screen

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