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Customer Service Account Manager Jobs in Dothan, AL

Rent-A-Center

Account Manager

Dothan, AL · On-site

$12.28 - $14.45/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Dothan, AL · On-site

$12.28 - $14.45/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

RNR Tire Express

Account Manager - Dothan AL

Dothan, AL · On-site

$30K - $45K/yr

RNR Tire Express is ready to hire a full-time Customer Account Manager with great customer service skills. An average Customer Account Representative makes $20.00 + with our bonuses. In addition to ...

RNR Tire Express

Account Manager - Dothan AL

Dothan, AL · On-site

$30K - $45K/yr

RNR Tire Express is ready to hire a full-time Customer Account Manager with great customer service skills. An average Customer Account Representative makes $20.00 + with our bonuses . In addition to ...

Integrated Power Services

Account Manager

Columbia, AL · On-site

This position will be expected to develop new customer accounts, advise customers on service center ... and power management sales. • Develop a list of prospective customers with their business ...

Gresco Utility Supply Inc

ACCOUNT MANAGER

Dothan, AL · On-site

Sales Manager/District Manager Reporting Jobs: None Contacts Inside: President/CEO, CFO, Sr. VPs ... Promote and sell Gresco Inventory, represented product lines, and service. * Enquiry customers to ...

Gresco Utility Supply Inc

ACCOUNT MANAGER

Dothan, AL · On-site

Sales Manager/District Manager Reporting Jobs: None Contacts Inside: President/CEO, CFO, Sr. VPs ... Promote and sell Gresco Inventory, represented product lines, and service. * Enquiry customers to ...

Home Depot

Customer Service/Sales

Dothan, AL · On-site

... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ... The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account ...

Home Depot

Customer Service/Sales

Dothan, AL · On-site

... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ... The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account ...

ThompsonGas

Customer Service Representative

Louisville, AL · On-site

$17.75 - $24.25/hr

Customer Service Representative ThompsonGas is the nation's fastest growing propane retailer, and ... Enter and update customer account information in CARGAS and MPX systems * Process billing payments ...

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All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Dothan, AL

Customer Service Account Manager information

See Dothan, AL salary details

$23.6K

$43K

$68.2K

How much do customer service account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer service account manager in Dothan, AL is $43,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,600.00 and $49,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.
What are popular job titles related to Customer Service Account Manager jobs in Dothan, AL? For Customer Service Account Manager jobs in Dothan, AL, the most frequently searched job titles are:
What job categories do people searching Customer Service Account Manager jobs in Dothan, AL look for? The top searched job categories for Customer Service Account Manager jobs in Dothan, AL are:
What cities near Dothan, AL are hiring for Customer Service Account Manager jobs? Cities near Dothan, AL with the most Customer Service Account Manager job openings:
Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in Dothan, AL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,027 per year, or $20.7 per hour.

Account Manager

Rent-A-Center

Dothan, AL • On-site

$12.28 - $14.45/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

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Interested in a minimum starting hourly rate of $12.28 per hour- $14.45 per hour ?

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Position Summary

If you're looking for a career with unmatched earning potential you've come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position.This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.

Key Responsibilities

Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships

Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards

Maintain account health and secure payment commitments utilizing account management tools

Complete assigned routes for deliveries, pickups, and account follow-ups

Deliver white-glove customer service in-store, over the phone, and in customers' homes

Contribute to sales growth and generate new rental agreements

Safely transport, install, and handle merchandise

Maintain showroom standards and company vehicles

Adhere to all company safety and operational guidelines

Qualifications

High school diploma or equivalent

At least 18 years of age

Valid driver's license with good driving record

Strong communication and customer service skills

Physical Requirements

Ability to lift and move heavy merchandise

Ability to drive a box truck

Standing and driving for extended periods of time

Schedule & Work Environment

Full-time, Monday-Saturday

Sundays off plus one weekday off

Physically active role requiring lifting, bending, and standing

Benefits

Rapid growth and advancement opportunities

Weekly pay

Paid time off

Medical, dental, vision, life & disability insurance

Industry leading 401(k) with company match

Flexible Spending & Health Savings Accounts

Supplemental and voluntary insurance options

Equal Opportunity Employer

Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.

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