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Customer Service Account Manager Jobs in Dothan, AL

Circle K

Customer Service Representative

Kinsey, AL · On-site

$14.50 - $19.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ...

Circle K

Customer Service Representative

Dothan, AL · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ...

Circle K

Customer Service Representative

Enterprise, AL · On-site

$12.75 - $17.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ...

Circle K

Customer Service Representative

Dothan, AL

$14.50 - $19.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ...

Crunch Fitness

Customer Service Representative

Kinsey, AL · On-site

$10 - $15/hr

Facilitate necessary updates to members' accounts. * Ensure all retail items are fully stocked ... Customer service - 1 year (preferred) * CPR/AED certification (required) * Proficient reading and ...

Crunch Fitness

Customer Service Representative

Dothan, AL · On-site

$10 - $15/hr

Facilitate necessary updates to members' accounts. * Ensure all retail items are fully stocked ... Customer service - 1 year (preferred) * CPR/AED certification (required) * Proficient reading and ...

Crunch Fitness

Customer Service Representative

Dothan, AL · On-site

$10 - $15/hr

Facilitate necessary updates to members' accounts. * Ensure all retail items are fully stocked ... Customer service - 1 year (preferred) * CPR/AED certification (required) * Proficient reading and ...

CBRE

Account Operations Manager

Dothan, AL · On-site

Verify best pricing and service level performance. * Manage account programs aimed to ensure safety and compliance with national, state, and local codes and regulations. * Assist with the development ...

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Showing results 21-40

All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Dothan, AL

Customer Service Account Manager information

See Dothan, AL salary details

$23.6K

$43K

$68.2K

How much do customer service account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer service account manager in Dothan, AL is $43,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,600.00 and $49,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.
What are popular job titles related to Customer Service Account Manager jobs in Dothan, AL? For Customer Service Account Manager jobs in Dothan, AL, the most frequently searched job titles are:
What job categories do people searching Customer Service Account Manager jobs in Dothan, AL look for? The top searched job categories for Customer Service Account Manager jobs in Dothan, AL are:
What cities near Dothan, AL are hiring for Customer Service Account Manager jobs? Cities near Dothan, AL with the most Customer Service Account Manager job openings:
Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in Dothan, AL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,027 per year, or $20.7 per hour.

Customer Service Representative

Martin Environmental Services

Dothan, AL • On-site

$14.50 - $19.75/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 10 days ago

Job description

Description:

Job description:

If you have a passion for customer service, we have a spot for you! Martin Environmental Services is looking for a goal oriented, customer focused Customer Service Representative to provide support to our customers.

Responsibilities

  • Receive incoming calls and/or messages from customers and assist each customer from beginning to solution.
  • Communicate effectively and clearly.
  • Serve as customer advocate by solving problem and engaging the appropriate departments and people within organization as needed.
  • Utilize authorized system to gather information, provide information, and update customer records.
  • Maintain a positive work atmosphere by performing and communicating in a manner that promotes good relationships with all employees, co-workers, and management.
  • Other duties as assigned.

Requirements

  • Excellent verbal, written, and analytical skills
  • Computer skills-Navigation, MS office, Typing, Multi-Screen system
  • Professional and polite phone etiquette
  • Ability to multi task.
  • Ability to react well under pressure.
  • Focuses on solving conflicts and listening to others without interrupting.
  • Ability to manage difficult or emotional customer situations and respond promptly and appropriately to meet company standards.
  • High School Diploma or equivalent.
  • Two years of prior work experience handling customer service via telephone.

Qualifications

  • Legally eligible to work in the United States.
  • Must successfully complete pre-employment testing.
  • Must be able to read and speak the English language well enough to communicate, understand, and respond to questions, directions, traffic signs, signals and training.
  • Must be able to work flexible schedules including weekends and holidays.

Work Environment

  • Office environment.
  • Prolonged sitting and repetitive motions performed answering phone and working on computer.

This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position, and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Education:

  • High school or equivalent (Required)

Experience:

  • Office experience: 2 years (Required)
  • Customer service: 2 years (Required)

Ability to Relocate:

  • Dothan, AL 36303: Relocate before starting work (Required)

Work Location: In person

Requirements:

Physical Requirements

  • Frequent sitting and/or standing, and computer use
  • Ability to multitask
  • Occasional walking, bending, and reaching