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Progressive Customer Service Jobs in Mobile, AL (NOW HIRING)

Bryant Bank

Customer Service Representative

Foley, AL · On-site

$13.75 - $18.50/hr

Works with project team members to summarize progress in preparation for briefings; Volunteers to assist others with excess work; Contributes to group discussions. * Customer Service: Exchanges ...

Carmax

Sales Consultant - Customer Service

Mobile, AL · On-site

$15.50 - $23.30/hr

  • PTO

... the modern customer and drive progress. Your work fuels change--sparking ideas, overcoming ... of service and subject to a 1 year waiting period. Part-time Associates are also eligible for 4 ...

Carmax

Sales Consultant - Customer Service

Mobile, AL · On-site

$15.50 - $23.30/hr

  • PTO

... the modern customer and drive progress. Your work fuels change--sparking ideas, overcoming ... of continuous service with the Company. * For 8 hours of pay for each of a total of 6 paid ...

Carvana

Customer Service Delivery Advocate

Theodore, AL

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At 6 Months: $18/hr In your first year, you can progress from $17/hr to $19/hr through our ... Complete customer paperwork and include thorough notes in our customer tracking system

Carvana

Customer Service Delivery Driver

Theodore, AL

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At 6 Months: $18/hr In your first year, you can progress from $17/hr to $19/hr through our ... Complete customer paperwork and include thorough notes in our customer tracking system

Carvana

Customer Service Delivery Driver

Theodore, AL · On-site

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At 6 Months: $18/hr In your first year, you can progress from $17/hr to $19/hr through our ... Complete customer paperwork and include thorough notes in our customer tracking system

Carvana

Customer Service Delivery Advocate

Theodore, AL · On-site

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At 6 Months: $18/hr In your first year, you can progress from $17/hr to $19/hr through our ... Complete customer paperwork and include thorough notes in our customer tracking system

Carmax

Customer Service Sales Representative

Mobile, AL · On-site

$15.50 - $23.30/hr

  • PTO

... the modern customer and drive progress. Your work fuels change--sparking ideas, overcoming ... of service and subject to a 1 year waiting period. Part-time Associates are also eligible for 4 ...

Carmax

Customer Service Sales Representative

Mobile, AL · On-site

$15.50 - $23.30/hr

  • PTO

... the modern customer and drive progress. Your work fuels change--sparking ideas, overcoming ... of continuous service with the Company. * For 8 hours of pay for each of a total of 6 paid ...

Tjx

Customer Experience Coordinator

Mobile, AL

$13.75 - $14.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

TJX Companies

Customer Experience Coordinator

Mobile, AL · On-site

$13.75 - $14.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

TJX Companies

Customer Experience Coordinator

Mobile, AL · On-site

$13.75 - $14.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

Carmax

Customer Specialist - Part Time

Mobile, AL

$15.50 - $23.30/hr

  • PTO

7193 - Mobile - 965 E I-65 Service Road S, Mobile, Alabama, 36606 CarMax, the way your career ... the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming ...

CarMax, Inc.

Customer Specialist - Part Time

Mobile, AL · On-site

$15.50 - $23.30/hr

  • PTO

7193 - Mobile - 965 E I-65 Service Road S, Mobile, Alabama, 36606 CarMax, the way your career ... the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming ...

Carmax

Customer Specialist - Part Time

Mobile, AL · On-site

$15.50 - $23.30/hr

  • PTO

7193 - Mobile - 965 E I-65 Service Road S, Mobile, Alabama, 36606 CarMax, the way your career ... the modern customer and drive progress. Your work fuels change--sparking ideas, overcoming ...

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Progressive Customer Service information

See Mobile, AL salary details

$9

$18

$26

How much do progressive customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for progressive customer service in Mobile, AL is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

Does Progressive offer remote customer service jobs?

Progressive offers remote customer service positions that typically require strong communication skills and familiarity with customer management tools. These roles often involve working from home with flexible schedules and may require specific training or certifications. Remote opportunities can vary based on company needs and job availability.

What challenges are faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

Is Progressive customer service a good job?

Progressive customer service roles involve assisting customers with insurance policies and claims, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, benefits, and training, making it a stable option for those interested in the insurance industry. Compensation and work environment can vary by location and position level.

What is a Progressive Customer Service?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

What skills and qualifications are needed for a Progressive Customer Service role?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

What are popular job titles related to Progressive Customer Service jobs in Mobile, AL?

For Progressive Customer Service jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Progressive Customer Service jobs in Mobile, AL look for?

The top searched job categories for Progressive Customer Service jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Progressive Customer Service jobs?

Cities near Mobile, AL with the most Progressive Customer Service job openings:

Progressive Customer Service jobs near you
Infographic showing various Progressive Customer Service job openings in Mobile, AL as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 35% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,798 per year, or $18.7 per hour.

Customer Service Representative

Bryant Bank

Foley, AL • On-site

$13.75 - $18.50/hr

Full-time

Posted 25 days ago

Job description

Position Summary:

At Bryant Bank, we aspire to provide legendary service to our customers. The Customer Service Representative builds relationships with bank customers and provides a variety of financial services to meet customer needs.

Essential Duties and Responsibilities:

  • Discuss goods or services information with customers or patrons
  • Advise customers on the use of products or services
  • Analyze information and evaluate results to choose the best solution and solve problems
  • Recommend products or services to customers
  • Promote products, services, or programs
  • Open accounts, execute sales, or other financial transactions
  • Handle complaints, settle disputes, and resolve grievances and conflicts, or otherwise negotiate with others
  • Use relevant information and judgment to determine whether events or processes comply with laws, regulations, or standards
  • Maintain a work area that ensures the safety of all negotiables and confidential records
  • May assist with completion of loan applications
  • Performs other related duties as assigned

Knowledge/Skills/Abilities:

  • Customer and Personal Service - knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work
  • Integrity - job requires being honest and ethical
  • Attention to Detail - job requires being careful about detail and thorough in completing work tasks
  • Relationship Building - ability to develop constructive and cooperative working relationships with others, and maintaining them over time
  • Communication - the ability to communicate information and ideas in speaking and writing so others will understand

Competencies:

  • Accountability: Accepts individual responsibility for personal work performed; Has basic awareness of performance expectations associated with serving customers and utilizing resources; Performs duties and position with limited guidance.
  • Collaboration: Works with project team members to summarize progress in preparation for briefings; Volunteers to assist others with excess work; Contributes to group discussions.
  • Customer Service: Exchanges information appropriately with customers and co-workers; Resolves simple problems, questions, or complaints; directs complex or non-routine problems, questions, or complaints to the appropriate person; Asks for guidance in difficult situations.
  • Decision-Making: Exercises good judgment in situations where there are clear and straightforward answers; Understands when it is appropriate to make decisions independently vs. when it is appropriate to seek advice from higher level; Occasionally seeks guidance from others when faced with adversity.
  • Organizational Awareness: Demonstrates general knowledge of the mission and functions of the organization; Demonstrates basic knowledge of and adheres to the organization's policies, procedures, rules, regulations impacting the organization, and guidelines; Stays current with organizational programs and polices; Understands the company's organizational structure and key departments/functions.
  • Self-Management: Adheres to goals and deadlines set by supervisor; Allocates time to meet goals and complete assigned work by given deadlines; Takes on new or additional responsibilities when asked.

Education:

  • High school diploma or GED required

Experience:

  • Minimum one-year of customer service experience required
  • Preference for proven work experience in a similar role or in a financial institution

Physical Requirements:

  • Must be able to lift up to 15 pounds at times
  • Prolonged periods sitting at a desk and working on a computer

Apply