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Progressive Claims Adjuster Jobs in Raleigh, NC (NOW HIRING)

JR Group

Manager, Regulatory Compliance

Raleigh, NC · On-site

$101K - $151K/yr

Claims Adjuster licensing and agent appointments/terminations * Service of Process and consumer ... Ability to set clear expectations, effectively monitor progress, provide constructive feedback and ...

All JobsProgressive Claims Adjuster JobsProgressive Claims Adjuster Jobs in Raleigh, NC

Progressive Claims Adjuster information

See Raleigh, NC salary details

$29.6K

$62.8K

$87.5K

How much do progressive claims adjuster jobs pay per year?

As of Aug 4, 2026, the average yearly pay for progressive claims adjuster in Raleigh, NC is $62,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $73,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Progressive Claims Adjuster, and how can they be effectively managed?

Progressive Claims Adjusters often encounter challenges such as handling a high volume of claims, dealing with distressed customers, and navigating complex policy details. Effective time management and strong communication skills are essential to manage workloads and provide empathetic service. Leveraging the company's training resources and collaborating with experienced team members can also help adjusters resolve complex claims efficiently. Staying organized and adaptable is key to thriving in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Progressive Claims Adjuster, and why are they important?

To thrive as a Progressive Claims Adjuster, you need strong analytical abilities, attention to detail, and a solid understanding of insurance policies, typically supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools, and digital documentation systems is essential. Excellent communication, negotiation skills, and empathy help build rapport with clients and resolve disputes effectively. These skills ensure accurate, efficient claims processing and high customer satisfaction in a fast-paced, client-focused environment.

Do progressive claims adjusters work from home?

Progressive claims adjusters often have the option to work remotely, especially for desk-based tasks such as reviewing claims and communicating with clients. However, some roles may require in-person visits to accident sites or physical inspections, depending on the specific job responsibilities and company policies.

What is the difference between Progressive Claims Adjuster vs Property Claims Adjuster?

AspectProgressive Claims AdjusterProperty Claims Adjuster
CredentialsLicenses, certifications (e.g., state adjuster license)Licenses, certifications (e.g., state adjuster license)
Work EnvironmentInsurance company, remote or field workInsurance company, field or office work
Industry UsageAuto, property, and casualty insurancePrimarily property insurance claims
Common Search IntentClaims handling, auto insurance claimsProperty damage claims, home insurance

The main difference between a Progressive Claims Adjuster and a Property Claims Adjuster lies in their specific focus areas. Progressive Claims Adjusters often handle auto and casualty claims for the insurance company, while Property Claims Adjusters focus on property damage claims, such as homes and commercial buildings. Both roles require similar credentials and work environments, but their industry focus and types of claims differ.

What does a Progressive Claims Adjuster do?

A Progressive Claims Adjuster is responsible for investigating insurance claims, evaluating the extent of insurance company liability, and negotiating settlements for customers. They review claim details, inspect damage (often to vehicles), gather statements, and work directly with policyholders, witnesses, and repair shops to resolve claims efficiently. Claims adjusters at Progressive often use technology to manage cases, document findings, and provide customer service throughout the claims process. Their role is key in ensuring fair and prompt resolution for both the company and its customers.
What are the most commonly searched types of Progressive Claims Adjuster jobs in Raleigh, NC? The most popular types of Progressive Claims Adjuster jobs in Raleigh, NC are:
What are popular job titles related to Progressive Claims Adjuster jobs in Raleigh, NC? For Progressive Claims Adjuster jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Progressive Claims Adjuster jobs in Raleigh, NC look for? The top searched job categories for Progressive Claims Adjuster jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Progressive Claims Adjuster jobs? Cities near Raleigh, NC with the most Progressive Claims Adjuster job openings:
Progressive Claims Adjuster jobs near you
Infographic showing various Progressive Claims Adjuster job openings in Raleigh, NC as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $62,805 per year, or $30.2 per hour.

Director of Claims, Workers' Compensation

Builders Mutual Insurance Company

Raleigh, NC

Full-time

Posted 12 days ago

Job description

At Builders Mutual, we believe in the power of teamwork to get the job done right. For more than 40 years, we've helped protect and advance the construction community through commercial insurance, safety expertise, and trusted partnership. Our success has always been built on strong relationships-with our customers, agency partners, and one another.

Rooted in teamwork, expertise, inclusion, and community, we're committed to creating an environment where people do meaningful work, feel supported by leaders who care, and grow their careers with confidence.

The Opportunity

We are seeking a Director of Claims, Workers' Compensation for a hybrid role based in Raleigh, NC. This position will guide the financial and operational performance of our multi-state Workers' Compensation claims portfolio while helping translate enterprise claims strategy into day-to-day execution across a team of adjusters, supervisors, and support staff.

You'll partner closely with the Vice President of Claims on loss trend analysis, business case development, budget planning, and readiness for expansion into new states. You'll also share Workers' Compensation claims insights with Underwriting, Actuarial, and executive leadership; identify emerging risks and cost drivers; recommend data-supported solutions; and lead implementation from concept through measurable results.

Your work as the Director of Workers' Compensation Claims will make a difference as you:

  • Own the financial performance of the Workers' Compensation portfolio, including loss ratio, reserve adequacy, and claim duration targets.
  • Partner with the VP of Claims to develop and execute annual department strategy, operating plans, and budgets.
  • Conduct portfolio-level loss trend analyses to identify severity drivers, emerging exposures, and state-level outliers.
  • Provide technical leadership on complex and catastrophic claims, including reserve/settlement authority and litigation strategy.
  • Assess and build claims operational readiness to support planned expansion into new state markets.
  • Leverage claims data and predictive analytics to inform reserving, litigation, and settlement strategies.
  • Lead, coach, and develop a high-performing claims team, fostering a culture of technical excellence and accountability.
  • Drive adoption of innovative solutions, including AI-assisted analytics and automation, to enhance file handling efficiency.
  • Govern third-party vendor relationships (SIU, medical management, defense counsel) for performance and cost-effectiveness.
  • Collaborate cross-functionally with Underwriting, Actuarial, and Legal to address service, profitability, and litigation risk.

Travel Requirements: At least 10-15% for meetings, industry conferences, and state regulatory or vendor engagements.

Skills and experience to get the job done right:

Bachelor's degree preferred and minimum of 10 years of insurance company claims experience, or an equivalent combination of education and experience. Completed industry designations such as AIC, CPCU are a plus.

Five (5) or more years of progressive management experience in a Workers' Compensation claims operations environment. Prior construction-related, multi-jurisdictional Workers' Compensation claims management experience is preferred.

Demonstrated ability to own financial results, including loss ratio and reserve accuracy, and to translate data analysis into actionable strategy.

Sound judgment, initiative, and ownership in leading complex, multi-jurisdictional claims and cross-functional projects.

Strong verbal and written communication skills, including the ability to present findings and recommendations to executive leadership.

Ability to design and map claims workflows for greater efficiency, and to lead process or technology change.

Demonstrated executive presence and ability to influence senior leadership through data-driven recommendations

Work With Us

At Builders Mutual, we're intentional about creating a workplace where people can do meaningful work, feel supported by leaders who care, and grow their careers with confidence.

As a member of our leadership team, you'll help shape the employee experience, strengthen organizational capability, and support the future of our company. You'll work alongside colleagues who value expertise, teamwork, inclusion, and community while making a meaningful impact on our people, our customers, and our business.

Employment Type: Full-Time

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