ZipRecruiter

Log In

1

Auto Claims Adjuster Jobs in Raleigh, NC (NOW HIRING)

Allstate

Auto Field Adjuster I, II, or Sr.

Raleigh, NC · On-site

$37.98 - $52.84/hr

We are seeking an experienced Auto Field Adjuster to support the Raleigh, NC territory. The ideal ... This role primarily handles collisionrelated claims and requires someone who can work independently ...

Allstate

Auto Field Adjuster I, II, or Sr.

Raleigh, NC · On-site +1

$37.98 - $52.84/hr

We are seeking an experienced Auto Field Adjuster to support the Raleigh, NC territory. The ideal ... This role primarily handles collision-related claims and requires someone who can work ...

Allstate

Auto Field Adjuster I, II, or Sr.

Durham, NC · On-site

$37.98 - $52.84/hr

We are seeking an experienced Auto Field Adjuster to support the Raleigh, NC territory. The ideal ... This role primarily handles collisionrelated claims and requires someone who can work independently ...

Allstate

Auto Field Adjuster I, II, or Sr.

Cary, NC · On-site

$37.98 - $52.84/hr

We are seeking an experienced Auto Field Adjuster to support the Raleigh, NC territory. The ideal ... This role primarily handles collisionrelated claims and requires someone who can work independently ...

next page

Showing results 1-20

All JobsAuto Claims Adjuster JobsAuto Claims Adjuster Jobs in Raleigh, NC

Auto Claims Adjuster information

See Raleigh, NC salary details

$29.2K

$55.9K

$74.4K

How much do auto claims adjuster jobs pay per year?

As of Aug 24, 2026, the average yearly pay for auto claims adjuster in Raleigh, NC is $55,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $62,700.00 per year, depending on experience, location, and employer.

What does an auto claims adjuster do?

Auto Claims Adjusters work directly with insured individuals, specifically after those clients have experienced some kind of automobile accident. Once a customer files an insurance claim, the Auto Claims Adjuster contacts that individual to research the situation and facilitate the insurance payout. They make direct phone calls to clients and represent their company accordingly, answering questions and providing empathy and guidance throughout a sometimes stressful process. They help interpret what the customer’s specific insurance plan covers and calculate how much their company will pay. Auto Claims Adjusters inspect the damaged vehicles, obtain police reports, and negotiate repair work with body shops. They provide updates to their clients and ensure that the repair shop is meeting deadlines appropriately.

What does an auto claims adjuster do?

An auto claims adjuster investigates insurance claims related to vehicle accidents or damages to determine the extent of the insurer's liability. They review police reports, speak with claimants and witnesses, inspect vehicle damage, and assess repair costs. Based on their findings, they negotiate settlements and ensure claims are processed in accordance with policy terms and regulations. Their goal is to provide fair and efficient resolution of claims for both the insurance company and the policyholder.

What are the key skills and qualifications needed to thrive as an auto claims adjuster, and why are they important?

To thrive as an Auto Claims Adjuster, you need a solid understanding of insurance policies, claims processes, and accident investigation, often supported by a relevant degree or industry certification. Familiarity with claims management software, estimating systems like CCC One or Mitchell, and digital documentation tools is typically required. Strong negotiation, analytical thinking, and customer service skills help resolve claims efficiently and build trust with policyholders. These competencies ensure accurate claim assessments, minimize losses, and maintain positive client relationships in a competitive insurance market.

What are some common challenges faced by auto claims adjusters and how can they be addressed?

Auto Claims Adjusters often encounter challenges such as managing a high volume of cases, handling difficult conversations with policyholders, and staying updated on changing insurance regulations. Strong organizational skills and effective time management can help adjusters stay on top of caseloads, while empathy and clear communication are key to navigating sensitive interactions. Continual professional development and collaboration with colleagues also support adjusters in adapting to industry changes and providing accurate, timely service.

What is the difference between Auto Claims Adjuster vs Property Claims Adjuster?

AspectAuto Claims AdjusterProperty Claims Adjuster
CredentialsInsurance license, sometimes certifications like AIC or CPCUInsurance license, similar certifications
Work EnvironmentAdjusting vehicle damage claims, often outdoors or in repair shopsHandling property damage claims, including homes and commercial buildings
Employer & IndustryAuto insurance companies, vehicle insurersHomeowners, commercial property insurers

Auto Claims Adjusters and Property Claims Adjusters both work within the insurance industry, assessing damages and processing claims. The main difference lies in the type of damage they handle: Auto Claims Adjusters focus on vehicle-related claims, while Property Claims Adjusters handle damages to buildings and property. Both roles require similar credentials and often share work environments, but they specialize in different areas of insurance claims processing.

Is an auto claims adjuster a good career?

An auto claims adjuster is a professional who evaluates insurance claims related to vehicle accidents and damages. The role typically requires strong communication, attention to detail, and knowledge of insurance policies, with opportunities for advancement and job stability in the insurance industry.
More about Auto Claims Adjuster jobs

What are the most commonly searched types of Auto Claims Adjuster jobs in Raleigh, NC?

The most popular types of Auto Claims Adjuster jobs in Raleigh, NC are:

What are popular job titles related to Auto Claims Adjuster jobs in Raleigh, NC?

For Auto Claims Adjuster jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Auto Claims Adjuster jobs in Raleigh, NC look for?

The top searched job categories for Auto Claims Adjuster jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Auto Claims Adjuster jobs?

Cities near Raleigh, NC with the most Auto Claims Adjuster job openings:

Auto Claims Adjuster jobs near you
Infographic showing various Auto Claims Adjuster job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $55,877 per year, or $26.9 per hour.

Commercial Claims Adjuster II

Raleigh, NC • On-site

Builders Mutual
Insurance Services • 201 - 500 employees
Learn more about Builders Mutualexternal

Full-time

PTO

Posted 7 days ago

Job description

Description
At Builders Mutual, we believe in the power of teamwork to get the job done right. Every day our team delivers comprehensive commercial insurance and trusted safety solutions to protect and advance the unique needs of the contractor community. Rooted in teamwork, inclusion, expertise, and community, we work together to serve better, achieve more, and build lasting impact.
The OPPORTUNITY
Leverage your industry experience and join our team in this Commercial Claims Adjuster role! We are seeking an experienced commercial claims adjuster to provide front-line customer-focused handling for our covered territories. This adjuster will be responsible for all aspects of coverage, investigation, negotiation, and resolution within established best practices while utilizing independent judgment in decision-making and managing the claim promptly and thoroughly from inception through closure. Because the success of our company is rooted in teamwork, the way we care about the people we work with and serve, this hybrid role will work in our Raleigh office a minimum of two days with the flexibility of working from home the remaining three days.
Your WORK as a Commercial Claims Adjuster will make a difference by:
  • Handling all aspects of investigation and settlement of assigned claims to include interviewing all involved parties; reviewing property damage estimates; evaluating and making recommendations regarding coverage of claims; determining liability and the total value of claims; negotiating settlements and making recommendations regarding litigation; with a focus on prompt resolution and exceptional customer service. Calculating and paying appropriate benefits promptly. Proactively managing claim costs, expenses, and the activity of assigned outside vendors.
  • Analyzing the case facts to establish timely and accurate case reserves and identifies possible fraud or abuse throughout a claim.
  • Monitoring and adhering to claim file diaries, consistently creating a written plan of action to facilitate ongoing claim management, quick resolution, and best possible outcome.
  • Interacting regularly with agents/brokers, insureds, Risk Management, and Underwriting Department
  • Ensuring timely and independent compliance with all management directives and performance management standards
  • Maintaining professional and technical knowledge by attending Builders Mutual sponsored training classes

Skills to get the JOB done RIGHT:
  • 3+ years of commercial claims handling experience which may include general liability or commercial auto liability claims.
  • Experience handling minor to complex general liability and commercial auto claims in the residential/commercial construction industry is preferred.
  • NC Adjuster License or reciprocal state license required; additional licenses and experience in our footprint a plus.
  • BA/BS Degree preferred or an equivalent combination of education and claims experience.
  • Strong verbal and written communication, organizational, interpersonal, and problem-solving skills including the understanding of coverage and the ability to analyze and interpret contracts and coverage forms.
  • Proficient in the use and knowledge of MS Office software; knowledge of policy processing and imaging systems
  • Pursuit of, or ability to pursue, AIC, ARM, or CPCU certification, working knowledge of a claims management system is a plus.

Your Employee Experience at Builders Mutual
At Builders Mutual, we're intentional about creating a workplace where people can do meaningful work, feel supported by leaders who care, and grow their careers with confidence. Great workplaces don't just happen - they're built with intention. You'll also be part of a team where people show up authentically, support one another, and take pride in what we're building together.
We support you with:
  • Competitive compensation and a performance bonus program
  • Comprehensive benefits that support your wellbeing today and your future tomorrow
  • 19 days of PTO to start, plus your birthday off and 11 additional paid holidays
  • 37.5-hour workweek, including Fridays ending at 2:30 PM
  • Professional development through Builders University
  • Everyday Wins recognition with swag and extra time off
  • 8 paid Volunteer Time Off (VTO) hours to give back

Builders Mutual is an Equal Opportunity Employer.

Apply