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Auto Claims Adjuster Jobs in Raleigh, NC (NOW HIRING)

We are seeking an experienced Auto Field Adjuster to support the Raleigh, NC territory. The ideal ... This role primarily handles collisionrelated claims and requires someone who can work independently ...

Auto Field Adjuster I, II, or Sr.

Cary, NC · On-site

$37.98 - $52.84/hr

We are seeking an experienced Auto Field Adjuster to support the Raleigh, NC territory. The ideal ... This role primarily handles collisionrelated claims and requires someone who can work independently ...

We are seeking an experienced Auto Field Adjuster to support the Raleigh, NC territory. The ideal ... This role primarily handles collisionrelated claims and requires someone who can work independently ...

Auto Field Adjuster I, II, or Sr.

Raleigh, NC · On-site +1

$37.98 - $52.84/hr

We are seeking an experienced Auto Field Adjuster to support the Raleigh, NC territory. The ideal ... This role primarily handles collision-related claims and requires someone who can work ...

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Showing results 1-20

Auto Claims Adjuster information

See Raleigh, NC salary details

$29.2K

$55.9K

$74.4K

How much do auto claims adjuster jobs pay per year?

As of Jul 31, 2026, the average yearly pay for auto claims adjuster in Raleigh, NC is $55,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $62,700.00 per year, depending on experience, location, and employer.

Which claims adjusters make the most money?

Senior claims adjusters, especially those with specialized expertise in complex or high-value claims such as commercial or catastrophe claims, tend to earn the highest salaries. Adjusters with advanced certifications, extensive experience, and strong negotiation skills typically command higher pay, often working in larger companies or in regions with higher living costs.

Is it worth becoming a claims adjuster?

Auto claims adjusters evaluate insurance claims related to vehicle accidents, damage, or theft. The role offers steady employment, typically requires good communication and analytical skills, and often involves working with claims management software. It can be a stable career with opportunities for advancement and certification, such as the State Adjuster License.

Is claim adjusting a dying field?

Auto claims adjusting remains a stable profession as insurance companies continue to require claims processing and assessment. While technology such as claims management software and automation tools are increasingly used, skilled adjusters are still needed to evaluate damages, negotiate settlements, and provide customer service, ensuring ongoing demand for the role.

How to get a job as a claims adjuster with no experience?

To become a claims adjuster with no experience, focus on obtaining relevant certifications such as the Property and Casualty (P&C) license and develop skills in customer service, investigation, and negotiation. Entry-level positions often require a high school diploma or equivalent and on-the-job training, making it possible to start without prior experience in the field.

What Does an Auto Claims Adjuster Do?

Auto Claims Adjusters work directly with insured individuals, specifically after those clients have experienced some kind of automobile accident. Once a customer files an insurance claim, the Auto Claims Adjuster contacts that individual to research the situation and facilitate the insurance payout. They make direct phone calls to clients and represent their company accordingly, answering questions and providing empathy and guidance throughout a sometimes stressful process. They help interpret what the customer’s specific insurance plan covers and calculate how much their company will pay. Auto Claims Adjusters inspect the damaged vehicles, obtain police reports, and negotiate repair work with body shops. They provide updates to their clients and ensure that the repair shop is meeting deadlines appropriately.

What is the difference between Auto Claims Adjuster vs Property Claims Adjuster?

AspectAuto Claims AdjusterProperty Claims Adjuster
CredentialsInsurance license, sometimes certifications like AIC or CPCUInsurance license, similar certifications
Work EnvironmentAdjusting vehicle damage claims, often outdoors or in repair shopsHandling property damage claims, including homes and commercial buildings
Employer & IndustryAuto insurance companies, vehicle insurersHomeowners, commercial property insurers

Auto Claims Adjusters and Property Claims Adjusters both work within the insurance industry, assessing damages and processing claims. The main difference lies in the type of damage they handle: Auto Claims Adjusters focus on vehicle-related claims, while Property Claims Adjusters handle damages to buildings and property. Both roles require similar credentials and often share work environments, but they specialize in different areas of insurance claims processing.

What are the key skills and qualifications needed to thrive as an Auto Claims Adjuster, and why are they important?

To thrive as an Auto Claims Adjuster, you need a solid understanding of insurance policies, claims processes, and accident investigation, often supported by a relevant degree or industry certification. Familiarity with claims management software, estimating systems like CCC One or Mitchell, and digital documentation tools is typically required. Strong negotiation, analytical thinking, and customer service skills help resolve claims efficiently and build trust with policyholders. These competencies ensure accurate claim assessments, minimize losses, and maintain positive client relationships in a competitive insurance market.

What are some common challenges faced by Auto Claims Adjusters and how can they be addressed?

Auto Claims Adjusters often encounter challenges such as managing a high volume of cases, handling difficult conversations with policyholders, and staying updated on changing insurance regulations. Strong organizational skills and effective time management can help adjusters stay on top of caseloads, while empathy and clear communication are key to navigating sensitive interactions. Continual professional development and collaboration with colleagues also support adjusters in adapting to industry changes and providing accurate, timely service.

What does an auto claims adjuster do?

An auto claims adjuster investigates insurance claims related to vehicle accidents or damages to determine the extent of the insurer's liability. They review police reports, speak with claimants and witnesses, inspect vehicle damage, and assess repair costs. Based on their findings, they negotiate settlements and ensure claims are processed in accordance with policy terms and regulations. Their goal is to provide fair and efficient resolution of claims for both the insurance company and the policyholder.
What are the most commonly searched types of Auto Claims Adjuster jobs in Raleigh, NC? The most popular types of Auto Claims Adjuster jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Auto Claims Adjuster jobs? Cities near Raleigh, NC with the most Auto Claims Adjuster job openings:
Infographic showing various Auto Claims Adjuster job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,880 per year, or $26.9 per hour.

Auto Field Adjuster I, II, or Sr.

Allstate

Durham, NC

$37.98 - $52.84/hr

Full-time

Re-posted 28 days ago


Allstate Insurance rating

7.5

Company rating: 7.5 out of 10

Based on 562 frontline employees who took The Breakroom Quiz

214th of 300 rated insurance


Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage claims leading to the proper disposition.

We are seeking an experienced Auto Field Adjuster to support the Raleigh, NC territory. The ideal candidate will have prior auto field adjusting experience and an active adjuster license. This position operates in a competitive, highvolume market and requires strong negotiation skills, particularly when working with repair shops. CCC estimating experience is preferred. This role primarily handles collisionrelated claims and requires someone who can work independently while maintaining strong organizational and documentation skills. This is a fieldbased position, and a company vehicle is provided.

Key Responsibilities

Demonstrates sound estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses

Demonstrates basic understanding of the content of all policy types written by the company

Negotiates settlements, makes settlement payments and documents all activities in the file within authority limits

Applies sound understanding of regulatory compliance and fair claims practices

Builds functional relationships with both internal and external customers

Supervisory Responsibilities

This job does not have supervisory duties.

#LI-KR1

Skills

Auto Body Repair, Auto Body Shop Management, Auto Collision Repair, Automotive Body Repair, Automotive Maintenance, Automotive Repair, Business Acumen, Business Management, CCC ONE, Customer Service, Documentations, Financial Analysis, Material Damage Claims, Motor Vehicle Repairs, Negotiation, Organizing, Quality Management, Relationship Management, Vehicle Repairs

Compensation

Base compensation offered for this role is:
Field Auto Consultant I: $$26.49/hr. - $40.99/hr.
Field Auto Consultant II: $28.03/hr. - $43.70/hr.
Field Auto Sr Consultant I: $35.82/hr. - $50.24/hr.
Field Auto Sr Consultant II: $37.98/hr. - $52.84/hr.
And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance.


For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the "EEO Know Your Rights" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.


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