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Progressive Auto Adjuster Jobs (NOW HIRING)

Progress. As an auto damage claims adjuster, you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end.

Auto Damage Claims Adjuster

Albany, NY · On-site

$67K - $81K/yr

Progress. As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end.

Progress. As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end.

OR

$49K - $64K/yr

Candidates must live in Mountain or Pacific Time Zone As a Virtual Assist Auto Adjuster, you will ... progress. The Negotiator - You will evaluate and negotiate claims settlements with customers ...

OR · On-site

$49K - $64K/yr

Candidates must live in Mountain or Pacific Time Zone As a Virtual Assist Auto Adjuster, you will ... progress. The Negotiator - You will evaluate and negotiate claims settlements with customers ...

Auto Damage Claims Adjuster As an auto damage claims adjuster, you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from ...

Progress. As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end.

Progress. As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end.

Progress. As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end ...

Progress. As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end ...

Progress. As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end.

Progress. As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end.

Progress. As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end.

Progress. As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end.

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Progressive Auto Adjuster information

See salary details

$30K

$57.5K

$76.5K

How much do progressive auto adjuster jobs pay per year?

As of Jun 6, 2026, the average yearly pay for progressive auto adjuster in the United States is $57,485.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What is the difference between Progressive Auto Adjuster vs Independent Auto Adjuster?

AspectProgressive Auto AdjusterIndependent Auto Adjuster
CertificationsTypically requires state licensing and insurance adjuster certificationsOften requires similar licenses, but may vary by state and employer
Work EnvironmentEmployed by insurance companies, working in claims centers or remoteSelf-employed or contracted, working independently at various locations
Employer & Industry UsageMajor insurance companies like Progressive use this roleIndependent contractors working with multiple insurance firms or clients

The main difference between a Progressive Auto Adjuster and an Independent Auto Adjuster lies in employment status and work setup. Progressive Auto Adjusters are employed by insurance companies and handle claims internally, while Independent Auto Adjusters operate independently, often working on a contract basis for multiple clients. Both roles require similar certifications and industry knowledge, but their work environments and employment structures differ significantly.

What are the key skills and qualifications needed to thrive as a Progressive Auto Adjuster, and why are they important?

To thrive as a Progressive Auto Adjuster, you need strong analytical skills, a solid understanding of auto insurance policies, and typically a high school diploma or equivalent (with some roles preferring a bachelor's degree). Proficiency in claims management software, digital estimating tools, and Microsoft Office Suite is commonly required, along with industry certifications like AIC or CPCU being advantageous. Excellent communication, negotiation, and customer service skills help build trust with clients and efficiently resolve claims. These competencies ensure accurate claim assessments, effective collaboration, and customer satisfaction in a fast-paced, detail-oriented environment.

What does a Progressive Auto Adjuster do?

A Progressive Auto Adjuster is a claims professional who investigates car insurance claims for Progressive Insurance. Their main responsibilities include evaluating damages to vehicles, determining fault, negotiating settlements, and ensuring claims are resolved fairly and efficiently. They work directly with customers, repair shops, and sometimes other insurance companies. Adjusters may conduct inspections in person or virtually and are essential in helping customers get back on the road after an accident.

What are some common challenges faced by Progressive Auto Adjusters, and how can they be managed effectively?

Progressive Auto Adjusters often encounter challenges such as managing a high volume of claims, dealing with distressed customers, and staying up-to-date with changing regulations. Time management and strong organizational skills are essential for balancing field work, claim documentation, and communication. Building rapport with customers and collaborating closely with repair shops, agents, and other adjusters helps streamline the claims process. Continuous training and utilizing Progressive's digital tools can also make handling complex cases more efficient and less stressful.
More about Progressive Auto Adjuster jobs
What cities are hiring for Progressive Auto Adjuster jobs? Cities with the most Progressive Auto Adjuster job openings:
What states have the most Progressive Auto Adjuster jobs? States with the most job openings for Progressive Auto Adjuster jobs include:
Infographic showing various Progressive Auto Adjuster job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 69% Physical, 13% Hybrid, and 18% Remote job distribution, with an average salary of $57,485 per year, or $27.6 per hour.
Auto Damage Claims Adjuster

Auto Damage Claims Adjuster

Progressive

Binghamton, NY • On-site

$67K - $81K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Progressive Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 579 frontline employees who took The Breakroom Quiz

62nd of 260 rated insurance


Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.

This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.

Duties and responsibilities

  • Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
  • Negotiate repair process with body shops
  • Document information related to the claim and make decisions consistent with claims standards and local laws
  • Evaluate and handle claim payments and resolution of claims without payments
  • Review and determine validity of any supplement requests

Must-have qualifications

  • A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
  • Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies

Compensation

  • $67,000 - $81,200/year, depending on experience
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Location

  • Vestal, NY and Elmira, NY
  • We assess our workload collectively, which means you may cover assignments outside your geographical area as well

Benefits

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/


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