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Progressive Auto Adjuster Jobs in California (NOW HIRING)

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Progressive Auto Adjuster information

See California salary details

$29.6K

$56.7K

$75.5K

How much do progressive auto adjuster jobs pay per year?

As of Aug 9, 2026, the average yearly pay for progressive auto adjuster in California is $56,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $63,700.00 per year, depending on experience, location, and employer.

What is the difference between Progressive Auto Adjuster vs Independent Auto Adjuster?

AspectProgressive Auto AdjusterIndependent Auto Adjuster
CertificationsTypically requires state licensing and insurance adjuster certificationsOften requires similar licenses, but may vary by state and employer
Work EnvironmentEmployed by insurance companies, working in claims centers or remoteSelf-employed or contracted, working independently at various locations
Employer & Industry UsageMajor insurance companies like Progressive use this roleIndependent contractors working with multiple insurance firms or clients

The main difference between a Progressive Auto Adjuster and an Independent Auto Adjuster lies in employment status and work setup. Progressive Auto Adjusters are employed by insurance companies and handle claims internally, while Independent Auto Adjusters operate independently, often working on a contract basis for multiple clients. Both roles require similar certifications and industry knowledge, but their work environments and employment structures differ significantly.

Do Progressive auto adjusters work from home?

Progressive auto adjusters often work remotely, especially for desk-based tasks such as reviewing claims and documentation. However, they may also need to visit accident sites or repair shops as part of their job, depending on the case and company policies. The role typically requires strong communication skills and familiarity with claims management software.

What are the key skills and qualifications needed to thrive as a Progressive Auto Adjuster?

To thrive as a Progressive Auto Adjuster, you need strong analytical skills, a solid understanding of auto insurance policies, and typically a high school diploma or equivalent (with some roles preferring a bachelor's degree). Proficiency in claims management software, digital estimating tools, and Microsoft Office Suite is commonly required, along with industry certifications like AIC or CPCU being advantageous. Excellent communication, negotiation, and customer service skills help build trust with clients and efficiently resolve claims. These competencies ensure accurate claim assessments, effective collaboration, and customer satisfaction in a fast-paced, detail-oriented environment.

How long is a Progressive Auto Adjuster claims adjuster training?

Progressive Auto Adjuster claims adjuster training typically lasts several weeks to a few months, depending on the program and prior experience. The training includes classroom instruction, online modules, and hands-on practice to develop skills in claim evaluation, customer service, and use of claims management tools.

What does a Progressive Auto Adjuster do?

A Progressive Auto Adjuster is a claims professional who investigates car insurance claims for Progressive Insurance. Their main responsibilities include evaluating damages to vehicles, determining fault, negotiating settlements, and ensuring claims are resolved fairly and efficiently. They work directly with customers, repair shops, and sometimes other insurance companies. Adjusters may conduct inspections in person or virtually and are essential in helping customers get back on the road after an accident.

What are some common challenges faced by Progressive Auto Adjusters, and how can they be managed effectively?

Progressive Auto Adjusters often encounter challenges such as managing a high volume of claims, dealing with distressed customers, and staying up-to-date with changing regulations. Time management and strong organizational skills are essential for balancing field work, claim documentation, and communication. Building rapport with customers and collaborating closely with repair shops, agents, and other adjusters helps streamline the claims process. Continuous training and utilizing Progressive's digital tools can also make handling complex cases more efficient and less stressful.
What are popular job titles related to Progressive Auto Adjuster jobs in California? For Progressive Auto Adjuster jobs in California, the most frequently searched job titles are:
What job categories do people searching Progressive Auto Adjuster jobs in California look for? The top searched job categories for Progressive Auto Adjuster jobs in California are:
What cities in California are hiring for Progressive Auto Adjuster jobs? Cities in California with the most Progressive Auto Adjuster job openings:
Progressive Auto Adjuster jobs near you
Infographic showing various Progressive Auto Adjuster job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,732 per year, or $27.3 per hour.

Field Claims Adjuster - Auto Damage

Progressive

Burbank, CA

$38.51 - $47.12/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Progressive Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 596 frontline employees who took The Breakroom Quiz

69th of 304 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
 
As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.
 
This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.
 
Location: Burbank, CA
 
Duties and responsibilities
  • Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
  • Negotiate repair process with body shops
  • Document information related to the claim and make decisions consistent with claims standards and local laws
  • Evaluate and handle claim payments and resolution of claims without payments
  • Review and determine validity of any supplement requests
Must-have qualifications
  • A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
  • Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies
Preferred qualifications
  • Extensive Estimating or Shop Experience
Compensation
  • $38.51 - $47.12/hour depending on experience
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Benefits
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. 
 
Equal Opportunity Employer
 
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/
 

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