Program Support Assistant Jobs in Tulsa, OK (NOW HIRING)

Competitive $19/hr., Complete benefit package, 34 Paid days off 1st year!

The Family Peer Recovery Support Specialist (FPRSS) and Family Support Provider delivers strength based, family centered peer support to individuals and families impacted by mental health or substance use challenges. Drawing on lived experience, this role offers empathy, guidance, advocacy, and practical tools to help families navigate recovery, access appropriate resources, and build resilience. The position provides targeted support services within a child centered system of care, with the needs of the child and family guiding the type and mix of services provided to help keep families together and prevent out of home placements.

To be effective, the Family Support Provider works with children in their homes and communities, incorporating the entire family in the Wraparound and cultural heritage and utilization of the best practices model as communicated by the State of Oklahoma. The Family Support Provider maintains close communication with the Project Director, and other clinical and administrative staff in order to assure the highest quality of services is delivered to the juvenile consumer and his/her family.

POSITION SPECIFIC DUTIES & RESPONSIBILITIES:    

• Build trusting relationships with families by sharing personal experiences and providing emotional support.
• Assist families in developing personalized recovery plans, including setting goals and identifying strategies for overcoming barriers.
• Provide information about recovery options, treatment programs, and community resources.
• Assist families in identifying and building on their strengths to overcome challenges related to recovery.
• Help families navigate the healthcare system, including linking them to treatment services, social services, housing, and other community resources.
• Advocate on behalf of families to ensure their voices are heard within systems of care
• Collaborate with clinical staff, case managers, and other professionals to ensure holistic, person-centered care.
• Provide education on recovery and wellness, encouraging families to take an active role in their recovery.
• Maintain accurate and timely documentation of all services provided, in accordance with CCBHC standards.
• Participate in ongoing professional development, training, and supervision.
• Uphold ethical standards and confidentiality in all client interactions.

QUALIFICATIONS

EDUCATION:

• Must be a high school graduate or have HS equivalent

EXPERIENCE:

• Lived experience as a family member or caregiver, including experience as a primary caregiver of a child or youth who has received services for one of the following: 
• serious emotional disturbance
• substance use disorder
• co-occurring substance use and mental health
• a caregiver with a child welfare /cps involvement.  

PERFORMANCE COMPETENCIES: 

• Communication
• Decision Making
• Engagement
• Initiative and Accountability
• Interpersonal
• Learning
• Organizational Alignment
• Quality of Work

KNOWLEDGE/SKILLS/ABILITIES:

• Adaptability: The ability to adjust to changing priorities, unexpected situations, and new challenges while remaining productive and effective.
• Interpersonal Skills: The ability to establish and maintain professional relationships with clients, families, caregivers, colleagues, and community partners.
• Initiative: The ability to work independently with limited supervision and produce results in a timely, accurate and meaningful manner.
• Cooperation: The ability to work effectively with others is important for successful multidisciplinary teamwork. This includes the ability to work cooperatively, to contribute positively to group dynamics, and to share knowledge and resources.
• Critical Thinking: The ability to solve complex problems and make informed decisions by objectively assessing information, evaluating available resources, considering multiple perspectives, and applying sound judgment.
• Professional Boundaries: The ability to establish clear limits to maintain professionalism, confidentiality, and ethical standards while interacting with clients, colleagues, or stakeholders.  Strong boundaries ensure an effective balance between empathy and objectivity, creating a respectful and safe environment.
• Autonomy: Having the self-discipline to initiate and prioritize work, remain self motivated, manage time independently, and ensure effectively client care delivery with minimal direct oversight. 

CERTIFICATIONS/LICENSES:

• ODMHSAS Case Manager I Certification, completed within 90 days of eligibility.
• F-PRSS Certification Required
• Wellness Coach Certification Required
• Must possess a valid Driver License and satisfactory driving record to use agency and/or personal automobile to travel to locations other than primary office and/or for the transportation of clients.

Certification Fees:

• F-PRSS Certification: $26 application fee (required before start date).
• CM1 Certification:
  • $25 application fee
  • $50 training fee
  • $45 exam fee 

OTHER INFORMATION

SAFETY SENSITIVE JOB CLASSIFICATION:

This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act.  Due to the “safety-sensitive” classification, an employee in this position would be subject to drug and alcohol testing, including random testing.  Marijuana is one of the substances included in the drug panel screening.  Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children’s Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment.

ADDITIONAL INFORMATION:

• May be required to work evening hours, weekends, and/or holidays.

Drug-Free Workplace Policy

This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license will not exclude any applicant; however all employees are subject to the Family & Children’s Services Drug Free Workplace Policy.