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Program Support Assistant Jobs in Muskogee, OK (NOW HIRING)

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Program Support Assistant information

See Muskogee, OK salary details

$25.5K

$43.6K

$54.8K

How much do program support assistant jobs pay per year?

As of Aug 31, 2026, the average yearly pay for program support assistant in Muskogee, OK is $43,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $47,100.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

More about Program Support Assistant jobs

What job categories do people searching Program Support Assistant jobs in Muskogee, OK look for?

The top searched job categories for Program Support Assistant jobs in Muskogee, OK are:

What cities near Muskogee, OK are hiring for Program Support Assistant jobs?

Cities near Muskogee, OK with the most Program Support Assistant job openings:

Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Muskogee, OK as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,602 per year, or $21 per hour.

Medical Support Assistant

Muskogee, OK

SD Department of Veterans Affairs
See more jobs at SD Department of Veterans Affairsexternal

$38K/yr

Full-time

Re-posted 23 days ago

Job description

**The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below.**
Performs duties related to the receipt, intake and indexing of health and administrative information. MSA's will interface with personal computer applications as well as numerous Vista applications. The MSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
Qualifications:Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Experience: None
  • Education: High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
  • English Language Proficiency: Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. 7403(f).

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grandfathering Provision. Employees in VHA in this occupation, under a permanent, appropriate, and legal placement effective February 5, 2026 of the qualification standard, are considered to have met all qualification requirements for the grade and/or assignment held, including positive education and registration/certification where applicable. For employees who do not meet all the basic or assignment-specific requirements in this standard but met the qualifications applicable to the position at the time they were appointed, the following provisions apply:
  • Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed on a temporary or permanent basis until they fully meet the basic requirements of the standard.
  • Employees retained in this occupation under this provision who subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of re-entry to the occupation.
NOTE: This provision is not intended to regularize appointments/placements
Grade Determinations: In addition to the Basic Requirements listed above, the following education and experience criteria must be met when determining the grade of the candidates:
Medical Support Assistant, GS-3
  • Experience or Education.None beyond the basic requirements.
Medical Support Assistant, GS-4
  • Experience. One year of experience equivalent to the GS-3 level. (Applying general rules and policies relating to clinic functions, staff, and automated data processing methods in support of treatment to patients; utilize a variety of patient data systems in scheduling patients for treatment and annotate patient records; perform front desk duties, receive telephone call, and visitors to the unit; make and cancel appointments, review patient records for necessary information, and review patient demographics and insurance verification; consult with clinic staff when processing physician scheduling and administrative orders.)
OR
  • Education. One year of education above high school.
AND
Knowledge, Skills, and Abilities (KSAs). In addition to the experience [or education] above, the candidate must demonstrate the following KSAs:
  1. Knowledge of basic medical terminology to assist in the provision of care to patients.
  2. Skill in recording patient messages and understanding physician requests pertaining to follow-up medical care in internal or external clinics.
  3. Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to facilitate medical care for patients.
  4. Ability to use, and navigate between, various types of office automation equipment and software (i.e., computer systems, web-based scheduling programs; insurance collection system; scanning software, multiple line phone systems; electronic faxing programs) to support patient care.
Medical Support Assistant, GS-5
  • Experience. One year of experience equivalent to the GS-4 level. (Scheduling and rescheduling patients for treatment; interviewing patients for appointments; referring patients to other medical specialty clinics; providing information to patients necessary to resolve complaints; interacting with both internal and external customers; reviewing and documenting medical outpatient and inpatient electronic health records, as well as administrative records; verifying third party insurance and updating information; obtaining medical information from patients; coordinating information and actions related to patient care and services; and scheduling appointments in accordance with scheduling guidelines.
OR
  • Education. Two years of education above high school.
AND
Knowledge, Skills, and Abilities (KSAs). In addition to the experience [or education] above, the candidate must demonstrate the following KSAs:
  1. Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
  2. Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.
  3. Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports.
  4. Ability to schedule medical appointments in a clinical setting.
  5. Ability to work independently in the accomplishment of a wide variety of duties performing patient support work.
  6. Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers.

Preferred Experience:
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is GS-05. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-03 to GS-05.
Physical Requirements: The work is sedentary. While working in the nursing units or ED, physical demands include walking, getting up and down from sitting to retrieve various items and carrying items such as papers, folders, belongings, etc. Crouching and bending is required to file documents and attend to supply needs. Although constant demands, such as continually ringing telephones and continual work interruptions by staff and patients, sometimes make it very difficult for the medical support assistant to leave the work area for even a short period of time. No special physical demands are required to perform the work.Education:IMPORTANT: If using post-high school education to substitute for experience at the GS-04 or GS-05, you must submit a copy of your unofficial or official transcript with your application.
If selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision:
  • Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official)
Employment Type: OTHER

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