Program Support Assistant Jobs in Rome, GA (NOW HIRING)

Essential Functions:
• Provide skills training and vocational services in support of career service's financial, mission, training,
continuous quality improvement and marketing goals.
• Assist in checking incoming and outgoing supplies as assigned.
• Deliver highest quality, individualized services to program participants/job seekers, with a focus on the mission of Goodwill of North Georgia.
• Effectively train and supervise participants in a broad range of community and Goodwill settings as assigned.
• Implement approved curriculum and develop/customize curriculum for all levels of career services as needed and approved by manager.
• Prepare reports and summaries according to Career Services policies and procedures and requirements
of applicable funding and regulatory sources.
• Within the parameters of the program, support and advocate for the program participant and their right
to a higher quality of life through work.
• Work with employment staff to identify, recommend, and assist with a range of job readiness, placement
and development services in response to market demand and individual participant goals and needs.
• Ensure participant opportunity, dignity and rights, including confidentiality.
• Work with each participant and program team members to identify barriers to employment and to
develop and implement individualized plans.
• Ensure ongoing supportive counseling and crisis intervention as needed, by coordinating referral to and
utilization of community resources.
• Maintain accurate documentation of program operations.
• Assist in prepare training schedules and job analyses, as assigned.
• Prepare annual professional development plan (PDP) for work and professional development and report
progress toward achieving goals.
• Assist to maintain documentation and control of the curriculum, instructional materials, and tools.
• Develop and maintain quality relationships with funding, employer and community partners as appropriate.
• Assist in researching and developing new training site opportunities.
• Comply with Agency, Career Services, Commission on Accreditation of Rehabilitation Facilities (CARF),
Job Description:
federal and grant regulations, policies, standard operating procedures (SOPs) and the Agency's safety and security policies and procedures.
• Participate in cross division and cross department teams as assigned.
• Plan and participate in community and Goodwill meetings as needed or as assigned.
• When not needed for instructing the training class, assist in other program and Goodwill functions.
• Support the operations of the career center site
• Attendance at majority of TTFs
• Complete all core training
• Other duties as assigned.
Job Requirements and Qualifications:
• Bachelor's or associate's degree in related field preferred or a combination of education, trade or teaching experience and/or providing instruction in the specific trade will be considered.
• Previous experience providing training in specific skill area.
• Strong communication, training and organizational skills.
• Demonstrated competence of designated trade and occupational field.
• Knowledge of training practices and methods, including formal and/or on-the-job training,
selection of materials, competency testing and curriculum design.
• Must be computer literate and functional in Microsoft Office Suite.
• Excellent ability to facilitate positive actions and growth of participants in a flexible geographic
environment where self-direction, prioritizing and organizational skills will be crucial to success.
• Ability to be flexible in hours and work location (within entire Goodwill service area) to accommodate the needs of the Program and Goodwill.
• Strong ability to exercise sound judgment and maintain positive working relationships with a wide
variety of organizations and individuals.
• Must have access to reliable transportation and a clean MVR.
• Bilingual (Spanish) a plus.
Working Environment Conditions/Requirements:
• The ability to push, pull and lift 50lbs. with or without accommodations.
• Must be able to safely operate a vehicle and have a valid driver's license.
• Must be able to meet all physical requirements to perform all duties relating to Career Services including driving, material handling, transporting and carrying documents, handbooks and various supplies.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.