Program Support Assistant Jobs in Rio Rancho, NM

Supv,Admin Support
Requisition ID
req36649
Working Title
Supv,Admin Support
Position Grade
10
Position Summary
Position Overview
The Supv, Admin Support oversees the Department of Surgery administrative support staff across the divisions within the Department of Surgery. The Supervisor, Administrative Support is responsible for coordinating and overseeing day-to-day fiscal, administrative, and operational activities across multiple organizational units within a large and multifaceted academic medical department. The position participates in administrative decision-making, develops and administers operational policies and procedures, supervises administrative support staff, and serves as a liaison between Division and Department and leadership.
In conjunction with the supervisor duties, this position will also provide comprehensive administrative, operational, and purchasing support to ensure the efficient coordination of the Plastic Surgery Division activities and operations.
This position requires strong organizational skills, independent judgment, attention to detail, and the ability to manage multiple priorities in a fast-paced clinical and academic environment.
Working closely with the Department Leadership Team, including the Department Administrator, Operations Manager, Division Chiefs, faculty, and other key leaders, this role contributes significantly to the overall effectiveness and success of the Division and Department.
Duties and Responsibilities

• Serve as the primary administrative point of contact for the Division of Plastic Surgery.
• Supervise and coordinate Division Support staff, including hiring recommendations, onboarding, training, performance management, work allocation, and problem resolution.
• Coordinate and oversee day-to-day administrative, operational, and fiscal support activities across the Division and Department.
• Planning, organizing, and coordinating the execution of complex administrative and/or operational projects
• Gather, organize, analyze, and present information and recommendations to leadership.
• Manage scheduling and calendaring for division meetings, leadership meetings, and other departmental activities.
• Track faculty leave requests, licensure expiration dates, credentialing timelines, and other compliance-related activities.
• Participation in strategic administrative decision making and in the establishment and administration of operating policies and procedures.
• Assist in the development, implementation, and administration of departmental operating policies and procedures.
• Develop and maintain systems for records management, operational tracking, and administrative workflows.
• Coordinate communication and collaboration between department divisions, university departments, hospital entities, and external agencies.

See the Position Description for additional information.
Conditions of Employment

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Minimum Qualifications
High school diploma or GED; at least 7 years of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Preferred Qualifications

• Experience scheduling appointments and maintaining calendars; coordinating meetings, facilities usage, events, and travel arrangements.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Access.
• Experience with clinical operations and Cerner Millennium applications, including scheduling, PowerChart, and IDX.
• Experience with UNM purchasing policies, PCard reconciliation, and Chrome River Expense.
• Familiarity with UNM Business Policies and Procedures.
• Strong organizational, interpersonal, and communication skills.
• Ability to prioritize multiple projects and deadlines while maintaining a high level of accuracy and professionalism.

Additional Requirements
Campus
Health Sciences Center (HSC) - Albuquerque, NM
Department
SOM Surgery (523A)
Employment Type
Staff
Staff Type
Regular - Full-Time
Term End Date
Status
Non-Exempt
Pay
Hourly: $19.56 - $26.58
Benefits Eligible
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.
ERB Statement
As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.
Background Check Required
Yes
For Best Consideration Date
5/26/2026
Eligible for Remote Work
No
Eligible for Remote Work Statement
Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
Application RequirementsPlease submit the following materials for consideration:• Updated cover letter• Resume• Three professional references
Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.