IT Design Leads, Patient Support Program
$45K - $53K/yr
Position: IT Design Leads, Patient Support Program Employer: EMD Serono, Inc. 400 Summit Drive Burlington, Massachusetts 01803 Job Site: 200 Pier 4 Blvd. Boston, MA 02210 Telecommuting: 100 ...
$45K - $53K/yr
Position: IT Design Leads, Patient Support Program Employer: EMD Serono, Inc. 400 Summit Drive Burlington, Massachusetts 01803 Job Site: 200 Pier 4 Blvd. Boston, MA 02210 Telecommuting: 100 ...
$45K - $53K/yr
Position: IT Design Leads, Patient Support Program Employer: EMD Serono, Inc. 400 Summit Drive Burlington, Massachusetts 01803 Job Site: 200 Pier 4 Blvd. Boston, MA 02210 Telecommuting: 100 ...
Boston, MA · On-site
$17.51/hr
Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being ...
Boston, MA · On-site
$17.51/hr
Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being ...
Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being ...
Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being ...
Tewksbury, MA · On-site
$45K - $52K/yr
... supporting the capture activity for new scope. You will be working closely with, and influence the Patriot Product Line, functional team members, and other program office teammates. You will assist ...
Tewksbury, MA · On-site
$45K - $52K/yr
... supporting the capture activity for new scope. You will be working closely with, and influence the Patriot Product Line, functional team members, and other program office teammates. You will assist ...
$45K - $52K/yr
... supporting the capture activity for new scope. You will be working closely with, and influence the Patriot Product Line, functional team members, and other program office teammates. You will assist ...
$45K - $52K/yr
... supporting the capture activity for new scope. You will be working closely with, and influence the Patriot Product Line, functional team members, and other program office teammates. You will assist ...
Wakefield, MA · On-site
$13.45/hr
In this job, you will work directly with a person supported within the day program during their van rides as a monitor. SHIFTS Monday - Friday, Split-shifts from 6:30 am-8:30 am and 2:30-4:30 pm.
Wakefield, MA · On-site
$13.45/hr
In this job, you will work directly with a person supported within the day program during their van rides as a monitor. SHIFTS Monday - Friday, Split-shifts from 6:30 am-8:30 am and 2:30-4:30 pm.
Quincy, MA · On-site
$18 - $32/hr
Positions in this function perform advanced Practice Support Assistant duties with a high level of ... programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility ...
Quincy, MA · On-site
$18 - $32/hr
Positions in this function perform advanced Practice Support Assistant duties with a high level of ... programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility ...
The Legal Support Assistant (LSA) Program is a dynamic, entry-level opportunity designed for recent and upcoming college graduates looking to launch their careers in a professional services ...
The Legal Support Assistant (LSA) Program is a dynamic, entry-level opportunity designed for recent and upcoming college graduates looking to launch their careers in a professional services ...
Somerville, MA · On-site
$20/hr
... deliveries of program materials and supplies, as assigned. • Participate as member of ... Ability to assist PS with tasks of daily living. Ability to remain in a stationary position 50% of ...
Somerville, MA · On-site
$20/hr
... deliveries of program materials and supplies, as assigned. • Participate as member of ... Ability to assist PS with tasks of daily living. Ability to remain in a stationary position 50% of ...
Boston, MA · On-site
$45K - $53K/yr
The person supports program operations and collaboration across both colleges, maintaining a ... Assistant Teaching Professor: $82,000.00 - $99,000.00 | Associate Teaching Professor: $94,000.00 ...
Boston, MA · On-site
$45K - $53K/yr
The person supports program operations and collaboration across both colleges, maintaining a ... Assistant Teaching Professor: $82,000.00 - $99,000.00 | Associate Teaching Professor: $94,000.00 ...
Boston, MA · On-site
$45K - $53K/yr
The person supports program operations and collaboration across both colleges, maintaining a ... Assistant Teaching Professor: $82,000.00 - $99,000.00 | Associate Teaching Professor: $94,000.00 ...
Boston, MA · On-site
$45K - $53K/yr
The person supports program operations and collaboration across both colleges, maintaining a ... Assistant Teaching Professor: $82,000.00 - $99,000.00 | Associate Teaching Professor: $94,000.00 ...
The Legal Support Assistant (LSA) Program is a dynamic, entry-level opportunity designed for recent and upcoming college graduates looking to launch their careers in a professional services ...
The Legal Support Assistant (LSA) Program is a dynamic, entry-level opportunity designed for recent and upcoming college graduates looking to launch their careers in a professional services ...
Framingham, MA · On-site
$25/hr
Technical Support Assistant Department: Officeof Information Technology Location: Framingham ... and certificate programs on three campuses inWellesley Hills, Framingham, and Ashland ...
Framingham, MA · On-site
$25/hr
Technical Support Assistant Department: Officeof Information Technology Location: Framingham ... and certificate programs on three campuses inWellesley Hills, Framingham, and Ashland ...
Technical Support Assistant (Part-time) Department: InformationTechnology Reports to: Directorof ... and certificate programs on three campuses in Wellesley Hills,Framingham, and Ashland ...
Technical Support Assistant (Part-time) Department: InformationTechnology Reports to: Directorof ... and certificate programs on three campuses in Wellesley Hills,Framingham, and Ashland ...
West Roxbury, MA · On-site +1
$56K - $73K/yr
Participation in the seasonal influenza vaccination program is a requirement for all Department of ... All Medical Support Assistants (MSAs) employed in Veterans Health Administration (VHA) in this ...
West Roxbury, MA · On-site +1
$56K - $73K/yr
Participation in the seasonal influenza vaccination program is a requirement for all Department of ... All Medical Support Assistants (MSAs) employed in Veterans Health Administration (VHA) in this ...
The AMSA Medical Support Assistant (Advanced) positions are in multiple service lines at the VA ... Evidence of specific computer scheduling programs or software utilized in a clinic or hospital. In ...
The AMSA Medical Support Assistant (Advanced) positions are in multiple service lines at the VA ... Evidence of specific computer scheduling programs or software utilized in a clinic or hospital. In ...
The AMSA Medical Support Assistant (Advanced) positions are in multiple service lines at the VA ... Evidence of specific computer scheduling programs or software utilized in a clinic or hospital. In ...
The AMSA Medical Support Assistant (Advanced) positions are in multiple service lines at the VA ... Evidence of specific computer scheduling programs or software utilized in a clinic or hospital. In ...
Medical Support Assistants (Advanced) may work tours other than their regular scheduled tour ... Evidence of specific computer scheduling programs or software utilized in a clinic or hospital. And ...
Medical Support Assistants (Advanced) may work tours other than their regular scheduled tour ... Evidence of specific computer scheduling programs or software utilized in a clinic or hospital. And ...
This Advanced Medical Support Assistant position is in the VA Boston Healthcare System located at ... Evidence of specific computer scheduling programs or software utilized in a clinic or hospital. In ...
This Advanced Medical Support Assistant position is in the VA Boston Healthcare System located at ... Evidence of specific computer scheduling programs or software utilized in a clinic or hospital. In ...
... programs and systems in order to enter, modify, and retrieve sensitive medical and patient ... patient support work. (f) Ability to communicate effectively and professionally in person ...
... programs and systems in order to enter, modify, and retrieve sensitive medical and patient ... patient support work. (f) Ability to communicate effectively and professionally in person ...
$28K - $30.9K
0% of jobs
$30.9K - $33.9K
1% of jobs
$33.9K - $36.8K
2% of jobs
$36.8K - $39.7K
7% of jobs
$39.7K - $42.7K
7% of jobs
$43.3K is the 25th percentile. Wages below this are outliers.
$42.7K - $45.6K
32% of jobs
$45.6K - $48.5K
9% of jobs
$50.8K is the 75th percentile. Wages above this are outliers.
$48.5K - $51.5K
20% of jobs
$51.5K - $54.4K
9% of jobs
$54.4K - $57.3K
7% of jobs
$57.3K - $60.3K
4% of jobs
$28K
$47.9K
$60.3K
A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.
| Aspect | Program Support Assistant | Administrative Assistant |
|---|---|---|
| Required Credentials | High school diploma; some roles may prefer post-secondary education | High school diploma; often similar educational requirements |
| Work Environment | Government agencies, non-profits, educational institutions | Corporate offices, government agencies, various industries |
| Job Responsibilities | Supporting program operations, coordinating activities, assisting with reports | Managing schedules, handling correspondence, organizing files |
| Employer & Industry Usage | Common in public sector and non-profit organizations | Widespread across industries including private and public sectors |
The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.
$45K - $53K/yr
Full-time
Medical, Vision, Life
Posted 23 days ago
Work Your Magic with us!Start your next chapter and join EMD Serono.
Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.
Position: IT Design Leads, Patient Support Program
Employer: EMD Serono, Inc.
400 Summit Drive
Burlington, Massachusetts 01803
Job Site: 200 Pier 4 Blvd.
Boston, MA 02210
Telecommuting: 100% telecommuting from anywhere in the U.S.
Responsibilities:
The specific duties of the IT Design Lead, Patient Support Program will include: 1) Implement new technologies to support and expand the Salesforce Service Cloud ecosystem and integrated third-party applications; 2) Lead implementations of Salesforce Service Cloud and Marketing Cloud across Americas, Canada, LATAM, and APAC, ensuring compliance with regional healthcare regulations and program requirements; 3) Provide strategic guidance on PSP matters across multiple workstreams, including SDLC, development best practices, testing methodologies, and project management. Review code developed by team members. Provided strategic leadership on SDLC, development best practices, testing standards, and governance across multiple workstreams. Directed adoption of CI/CD pipelines, Copado/Gearset release management, and agile delivery frameworks to streamline releases; 4)Identify and deliver opportunities for business process optimization, streamlining workflows and improving efficiency. Lead projects to implement optimizations; 5) Engineer and manage the integration of multiple platforms and processes, ensuring seamless data management, enhanced user experience, and cost optimization while maintaining high-quality client outcomes; 5) Design adaptable, scalable, and innovative solutions for diverse customer needs, factoring in demographic trends and generational differences. Direct the design, development, and deployment of scalable Salesforce multi-cloud solutions, integrating Service Cloud, Marketing Cloud, ERP, and external vendor systems (via REST APIs, MuleSoft, and batch jobs); 6) Build strong local, regional, and global partnerships across Business Technology teams to align priorities and ensure consistency; 7) Collaborate with cross-functional developers to define and implement best-practice solutions, leveraging new technologies to accelerate digital transformation; 8) Build and lead regional and global partnerships, aligning enterprise-wide Salesforce processes with localized Marketing Cloud campaigns. Foster a culture of innovation and change by encouraging creativity, experimentation, risk-taking, and openness to new perspectives. Review code from team members, mentor junior developers, and delegate tasks while performing project team lead responsibilities. Champion business process optimization initiatives (case routing automation, duplicate management, patient journey automation), driving 30-40% efficiency improvements.
Requirements & Qualifications:
Employer requires a candidate to have a Master's degree in computer science, Information Systems, Engineering, or related field plus 2 years of IT experience.
In addition, must have: 1) Expertise in Salesforce Service Cloud and related platforms gained through 2 years of experience; 2) 2 years experience with Salesforce Marketing Cloud; 3) Proficiency in HPALM gained through 2 years of experience; 4) Knowledge of Copado, Authenticx and Infinitus platforms gained through 1 year of experience; 5) Expertise with PSP ecosystems and patient-centric digital solutions in healthcare or life sciences industries gained through 2 years of experience; 6) Strong background in systems integration, data management, and workflow optimization gained through 2 years of experience; 7) Demonstrated leadership in global or regional technology initiatives gained through 2 years of experience; 8) Experience building integrations with Dell Boomi gained through 2 years of experience; 9) Development within GxP environment including IQ preparation and execution gained through 1 year of experience; 10) Ability to inspire and lead teams through change, balancing strategic vision with hands-on delivery gained through 2 years of experience.
All years of experience may be gained concurrently.
This position is eligible for EMD Serono's Employee Referral Program.
Applicants can send resumes to EMD Serono, 400 Summit Drive, Burlington, Massachusetts 01803 (Attn: Req#300306) or apply online at https://careers.emdgroup.com
Salary Range: One Hundred and Thirty-Two Thousand dollars per year to One Hundred and Fifty-Five Thousand dollars per year.
Compensation is based on experience, location, and other factors. We offer generous benefits packages:https://careers.emdgroup.com/us/en/benefits
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!
Employment Type: FULL_TIME