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Program Support Assistant Jobs in Maynard, MA (NOW HIRING)

In this job, you will work directly with a person supported within the day program during their van rides as a monitor. SHIFTS Monday - Friday, Split-shifts from 6:30 am-8:30 am and 2:30-4:30 pm.

Positions in this function perform advanced Practice Support Assistant duties with a high level of ... programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility ...

The Legal Support Assistant (LSA) Program is a dynamic, entry-level opportunity designed for recent and upcoming college graduates looking to launch their careers in a professional services ...

... deliveries of program materials and supplies, as assigned. • Participate as member of ... Ability to assist PS with tasks of daily living. Ability to remain in a stationary position 50% of ...

The Legal Support Assistant (LSA) Program is a dynamic, entry-level opportunity designed for recent and upcoming college graduates looking to launch their careers in a professional services ...

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Program Support Assistant information

See Maynard, MA salary details

$28K

$47.9K

$60.3K

How much do program support assistant jobs pay per year?

As of Jun 28, 2026, the average yearly pay for program support assistant in Maynard, MA is $47,921.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $51,800.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
What job categories do people searching Program Support Assistant jobs in Maynard, MA look for? The top searched job categories for Program Support Assistant jobs in Maynard, MA are:
What cities near Maynard, MA are hiring for Program Support Assistant jobs? Cities near Maynard, MA with the most Program Support Assistant job openings:

$45K - $53K/yr

Full-time

Medical, Vision, Life

Posted 23 days ago


Job description

Work Your Magic with us!Start your next chapter and join EMD Serono.

Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.


Position: IT Design Leads, Patient Support Program

Employer: EMD Serono, Inc.

400 Summit Drive

Burlington, Massachusetts 01803

Job Site: 200 Pier 4 Blvd.

Boston, MA 02210

Telecommuting: 100% telecommuting from anywhere in the U.S.

Responsibilities:

The specific duties of the IT Design Lead, Patient Support Program will include: 1) Implement new technologies to support and expand the Salesforce Service Cloud ecosystem and integrated third-party applications; 2) Lead implementations of Salesforce Service Cloud and Marketing Cloud across Americas, Canada, LATAM, and APAC, ensuring compliance with regional healthcare regulations and program requirements; 3) Provide strategic guidance on PSP matters across multiple workstreams, including SDLC, development best practices, testing methodologies, and project management. Review code developed by team members. Provided strategic leadership on SDLC, development best practices, testing standards, and governance across multiple workstreams. Directed adoption of CI/CD pipelines, Copado/Gearset release management, and agile delivery frameworks to streamline releases; 4)Identify and deliver opportunities for business process optimization, streamlining workflows and improving efficiency. Lead projects to implement optimizations; 5) Engineer and manage the integration of multiple platforms and processes, ensuring seamless data management, enhanced user experience, and cost optimization while maintaining high-quality client outcomes; 5) Design adaptable, scalable, and innovative solutions for diverse customer needs, factoring in demographic trends and generational differences. Direct the design, development, and deployment of scalable Salesforce multi-cloud solutions, integrating Service Cloud, Marketing Cloud, ERP, and external vendor systems (via REST APIs, MuleSoft, and batch jobs); 6) Build strong local, regional, and global partnerships across Business Technology teams to align priorities and ensure consistency; 7) Collaborate with cross-functional developers to define and implement best-practice solutions, leveraging new technologies to accelerate digital transformation; 8) Build and lead regional and global partnerships, aligning enterprise-wide Salesforce processes with localized Marketing Cloud campaigns. Foster a culture of innovation and change by encouraging creativity, experimentation, risk-taking, and openness to new perspectives. Review code from team members, mentor junior developers, and delegate tasks while performing project team lead responsibilities. Champion business process optimization initiatives (case routing automation, duplicate management, patient journey automation), driving 30-40% efficiency improvements.

Requirements & Qualifications:

Employer requires a candidate to have a Master's degree in computer science, Information Systems, Engineering, or related field plus 2 years of IT experience.

In addition, must have: 1) Expertise in Salesforce Service Cloud and related platforms gained through 2 years of experience; 2) 2 years experience with Salesforce Marketing Cloud; 3) Proficiency in HPALM gained through 2 years of experience; 4) Knowledge of Copado, Authenticx and Infinitus platforms gained through 1 year of experience; 5) Expertise with PSP ecosystems and patient-centric digital solutions in healthcare or life sciences industries gained through 2 years of experience; 6) Strong background in systems integration, data management, and workflow optimization gained through 2 years of experience; 7) Demonstrated leadership in global or regional technology initiatives gained through 2 years of experience; 8) Experience building integrations with Dell Boomi gained through 2 years of experience; 9) Development within GxP environment including IQ preparation and execution gained through 1 year of experience; 10) Ability to inspire and lead teams through change, balancing strategic vision with hands-on delivery gained through 2 years of experience.

All years of experience may be gained concurrently.

This position is eligible for EMD Serono's Employee Referral Program.

Applicants can send resumes to EMD Serono, 400 Summit Drive, Burlington, Massachusetts 01803 (Attn: Req#300306) or apply online at https://careers.emdgroup.com

Salary Range: One Hundred and Thirty-Two Thousand dollars per year to One Hundred and Fifty-Five Thousand dollars per year.

Compensation is based on experience, location, and other factors. We offer generous benefits packages:https://careers.emdgroup.com/us/en/benefits


What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

Employment Type: FULL_TIME