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Program Support Assistant Jobs in Kalamazoo, MI (NOW HIRING)

Vibrant Life Senior Living

Resident Assistant

Kalamazoo, MI · On-site

$14.25 - $17.25/hr

Our residents stay active, safe, and healthy through daily movement programs, physical therapy, and ... Support residents with dementia by providing individualized, respectful care * Encourage ...

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All JobsProgram Support JobsProgram Support Assistant JobsProgram Support Assistant Jobs in Kalamazoo, MI

Program Support Assistant information

See Kalamazoo, MI salary details

$25K

$42.8K

$53.8K

How much do program support assistant jobs pay per year?

As of Jul 15, 2026, the average yearly pay for program support assistant in Kalamazoo, MI is $42,765.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $46,200.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
More about Program Support Assistant jobs
What job categories do people searching Program Support Assistant jobs in Kalamazoo, MI look for? The top searched job categories for Program Support Assistant jobs in Kalamazoo, MI are:
What cities near Kalamazoo, MI are hiring for Program Support Assistant jobs? Cities near Kalamazoo, MI with the most Program Support Assistant job openings:
Program Support Assistant jobs near you
Practice Support Assistant (Clinic Receptionist) Full time, 40 hours per week, Bronson Sleep Health

Practice Support Assistant (Clinic Receptionist) Full time, 40 hours per week, Bronson Sleep Health

Bronson Healthcare

Kalamazoo, MI • On-site

$15.50 - $19/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Bronson Healthcare rating

6.5

Company rating: 6.5 out of 10

Based on 160 frontline employees who took The Breakroom Quiz

603rd of 885 rated healthcare providers

Job description

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only.
Love Where You Work!
Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.
If you're ready for a rewarding new career, join Team Bronson and be part of the experience.
Location
BMH Bronson Methodist Hospital
Title
Practice Support Assistant (Clinic Receptionist) Full time, 40 hours per week, Bronson Sleep Health Specialists (Portage)
The Practice Support Assistant performs various duties including answering phones, greeting patients, scheduling, patient check-in, preparing and retrieving files, and directing telephone calls. Employees providing direct patient care must demonstrate competencies specific to the population served.
  • High school diploma or general education degree (GED) and 3-6 months of related experience required.
  • Previous experience working with medical insurance highly preferred.

  • Must have keyboarding and computer skills, the ability to file accurately, possess professional communication and excellent customer service skills and be able to perform other light clerical duties as assigned
  • Previous computer experience including hospital-based programs (i.e., Medic/Misys/Tiger or other practice management system) preferred
  • Proficient in ability to organize, alphabetize, and file and prioritize multiple tasks
  • Must have excellent math skills and be able to use basic office equipment
  • Ability to maintain confidentiality of sensitive medical information
  • Must have excellent verbal and communication skills
  • Ability to maintain positive customer service
  • Ability to establish effective working relations with office staff and employees in a team environment
  • Must maintain the highest level of confidentiality Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects
  • Registers patients/customers and confirms patient/guarantor demographic and insurance information.
  • Completes all required fields in practice management system
  • Determines patient co-payments (utilizing electronic insurance verification system) and collects payments on amounts due (current and past).
  • Enter charges/payments into MISYS/Tiger system (or other practice management system).
  • Prepares encounter form(s) for charge entry for services rendered using the correct ICD-9 and CPT codes as they relate to Codescan.
  • Schedules and coordinates patient appointments, tests, and referrals according to office/provider preferences and the needs of patients.
  • Answers telephones, takes messages, routes callers, and provides/relays information in a manner consistent with service standards.
  • Maintains patient medical records according to current required standards.
  • Obtains patient authorization for transfer of any/all private health information.
  • Maintains patient confidentiality of data and information.
  • Performs basic office duties such as sorting/distributing mail, copying, filing, faxing, ordering supplies, and completing forms, as needed.
  • Performs basic composition of letters and reports. Formats, types and proofreads standard correspondence, reports, and other documents.
  • Maintains a clean unit environment/work area and communicates any equipment malfunction/problem to appropriate personnel.
  • Maintains accountability for special projects as assigned.
  • Performs such individual assignments as management may direct. Establishes and maintains effective working relationships within the organization.
  • Engages in continuous study to maintain the competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required training and education, including department specific requirements.
  • Ensures that required documentation for activities within areas of responsibility is performed in an accurate and timely manner.
  • Ensures that patients, their families, visitors, customers, and employees are treated with kindness and respect. Demonstrates teamwork and integrity in all work related activities.
  • Demonstrates knowledge of hospital safety and infection control policies and procedures, maintaining a safe and clean environment.
  • Maintain provider schedules, including meetings, appointments, cancellations, re-schedules, add-on appointments, etc.
  • Print Physician daily schedules.
  • Run reports from MISYS/Tiger system (e.g., charge summary, missing ticket, etc.).
  • Prepare deposit, completing daily deposit verification form, and verifying accuracy of deposit.
  • Performs other duties as may be assigned by the physician or practice manager/office supervisor.
  • Maintains unsupervised access to the unit medication room(s) for stocking and/or retrieving supplies.

Practice Centralized Services: Additional duties may include; department focuses on demographic and insurance entry for all clinical patients, reviews accounts for missing and inaccurate information and communicates with office staff at each location to ensure accurate registration for patients who are new to Bronson, who have not been seen in over a year, have an account that raises a flag, has inactive insurance or is marked as an auto/workers comp
Shift
First Shift
Time Type
Full time
Scheduled Weekly Hours
40
Cost Center
8166 Bronson Sleep Health - PB (BMH)
Agency Use Policy and Agency Submittal Disclaimer
Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.
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