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Program Support Assistant Jobs in Ithaca, NY (NOW HIRING)

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Program Support Assistant information

See Ithaca, NY salary details

$25.6K

$43.7K

$55K

How much do program support assistant jobs pay per year?

As of Aug 7, 2026, the average yearly pay for program support assistant in Ithaca, NY is $43,717.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $47,300.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
More about Program Support Assistant jobs
What are popular job titles related to Program Support Assistant jobs in Ithaca, NY? For Program Support Assistant jobs in Ithaca, NY, the most frequently searched job titles are:
What job categories do people searching Program Support Assistant jobs in Ithaca, NY look for? The top searched job categories for Program Support Assistant jobs in Ithaca, NY are:
What cities near Ithaca, NY are hiring for Program Support Assistant jobs? Cities near Ithaca, NY with the most Program Support Assistant job openings:
Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Ithaca, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,717 per year, or $21 per hour.

Outpatient Administrative Assistant - Float

Arnot Health System

Elmira, NY • On-site

$16 - $19.99/hr

Full-time

Re-posted 26 days ago

Job description

Join Our Team at Arnot Health!
Are you an organized and detail-oriented professional looking to contribute to a patient-centered healthcare environment? Arnot Health is seeking a dedicated Outpatient Administrative Assistant. This role is essential in ensuring smooth daily operations by handling administrative duties, patient registration, scheduling, and billing.
Your Schedule:
  • Full-Time
  • Monday - Friday
  • Day Shift

What You'll Do:
As an Outpatient Administrative Assistant, you will be responsible for a variety of administrative and patient support tasks, including:
  • Front Desk & Patient Check-In: Prepare daily schedules, answer calls, update patient demographics, collect co-pays, and maintain accurate financial records.
  • Billing & Documentation: Process billing superbills, track daily encounters, and manage medical records requests.
  • Scheduling & Check-Out: Arrange follow-up appointments, obtain prior authorizations, provide patient instructions, and document appointments.
  • Patient Support: Assist providers with scheduling referrals, forwarding medical records, and notifying patients of appointment changes.
  • Office Administration: Order supplies, distribute mail, and ensure smooth practice operations.
  • Compliance & Training: Maintain professional behavior, participate in mandatory educational programs, and adhere to OSHA compliance guidelines.

What We're Looking For:
We are seeking a detail-oriented and customer-focused professional who excels in a fast-paced medical office environment. The ideal candidate will have:
  • Education: High school diploma required; coursework in secretarial sciences preferred.
  • Experience: Minimum of three years of medical office experience preferred; knowledge of medical coding is a plus.
  • Skills: Excellent communication, organizational, and multitasking abilities.

Physical Demands:
This role involves frequent standing and walking, occasional lifting of up to 20 lbs, reaching and stooping, and light physical effort typical of an office-based setting.
About Us:
Arnot Health offers patient-centered, comprehensive health services to the Southern Tier of New York. Campuses include Arnot Ogden Medical Center and St. Joseph's Hospital in Elmira; Ira Davenport Memorial Hospital in Bath, NY; and over 40 medical offices in the Southern Tier. Arnot Health is currently affiliated with more than 300 physicians from 50+ specialties.
Arnot Health is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve.
Our commitment to quality personalized care begins with our exceptional team-over 6,500 employees strong. At Arnot Health, you will work in a collaborative environment that values excellence, integrity, compassion, and stewardship. Together, we create an environment where empathy, honesty, and a dedication to quality thrive, empowering us to make a positive impact on the lives we touch.
We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting out or looking to take the next step in your healthcare career, we invite you to join us in shaping the future of care in our communities.

Apply