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Program Support Assistant Jobs in Erie, PA (NOW HIRING)

Review documents and data for accuracy and completeness. * Assist with customer account updates and ... EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the ...

Review documents and data for accuracy and completeness. * Assist with customer account updates and ... EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the ...

Review documents and data for accuracy and completeness. * Assist with customer account updates and ... EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the ...

Student Support Advisor

North East, PA · On-site

$18 - $22.50/hr

The role empowers families to increase their involvement and assist in their student's education ... Moderates homeroom activities and facilitates Social Emotional Learning programs; * Provides a ...

Direct Support Professional

Erie, PA · On-site

$14.50 - $17.75/hr

Facilitate, assist and support the relationships between individual in service and those who are ... Hours and weekly schedule are dictated by current tasks and program needs which may include filling ...

Pharmacy Technician

Erie, PA · On-site

$18.99 - $28.11/hr

... Support * Assist with procurement, storage, preparation, and distribution of investigational or ... Enrollment in an undergraduate Pharmacy program with good academic standing Licensure ...

Pharmacy Technician

Erie, PA · On-site

$18.99 - $28.11/hr

... Support * Assist with procurement, storage, preparation, and distribution of investigational or ... Enrollment in an undergraduate Pharmacy program with good academic standing Licensure ...

Pharmacy Technician

Erie, PA · On-site

$17 - $20.50/hr

... Support * Assist with procurement, storage, preparation, and distribution of investigational or ... Enrollment in an undergraduate Pharmacy program with good academic standing Licensure ...

Pharmacy Technician

Erie, PA

$17 - $20.50/hr

... Support * Assist with procurement, storage, preparation, and distribution of investigational or ... Enrollment in an undergraduate Pharmacy program with good academic standing Licensure ...

Kitchen Support

Erie, PA

$13.50 - $16.75/hr

In the Kitchen Support position, you will be supporting the team to contribute to strong execution ... Team Members who work with alcohol are required to complete a Safe Alcohol Service training program

Kitchen Support

Erie, PA · On-site

$13.50 - $16.75/hr

... program Availability to work flexible hours which include evenings, weekends, and holidays Requires regular and consistent attendance Has an energetic and friendly attitude during each shift Provides ...

Kitchen Support

Erie, PA · On-site

$13.50 - $16.75/hr

... program Availability to work flexible hours which include evenings, weekends, and holidays Requires regular and consistent attendance Has an energetic and friendly attitude during each shift Provides ...

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Program Support Assistant information

See Erie, PA salary details

$25.7K

$44K

$55.3K

How much do program support assistant jobs pay per year?

As of Jul 6, 2026, the average yearly pay for program support assistant in Erie, PA is $44,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $47,600.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
What job categories do people searching Program Support Assistant jobs in Erie, PA look for? The top searched job categories for Program Support Assistant jobs in Erie, PA are:
What cities near Erie, PA are hiring for Program Support Assistant jobs? Cities near Erie, PA with the most Program Support Assistant job openings:
Infographic showing various Program Support Assistant job openings in Erie, PA as of June 2026, with employment types broken down into 60% Full Time, 38% Part Time, and 2% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $44,018 per year, or $21.2 per hour.
Management & Program Analyst

$50K/yr

Other

Posted 20 days ago


U.S. Department Of The Treasury rating

8.2

Company rating: 8.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

223rd of 668 rated public administrative organizations


Job description

WHAT IS CRIMINAL INVESTIGATION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
  • Position(s) are to be filled in following area(s):
    • CI - CI Strategy, Human Resources
REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSQualifications:

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
EDUCATION/SPECIALIZED EXPERIENCE GS-07:To be eligible for this position at this grade level, you must have at least one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes:

  • Assisted in preparing program analyses and evaluations pertaining to the effectiveness of program operations.
  • Assisted in conducting studies of employee/organizational efficiency and productivity.
  • Assisted with establishing operating methods and procedures for accomplishment of project mission.
  • Assisted with providing guidance for various analytical studies to resolve problems or improve effectiveness and efficiency of operating line or administrative support programs.
  • Using computer applications to prepare written reports, spreadsheets, statistical tables, flowcharts, and visual presentations that incorporate basic analytical and evaluative research/findings.

OR Education: One (1) year of graduate level education in a related field of study at an accredited college or university. OR Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 2.95 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.45 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies. In order to be creditable under this provision, superior academic achievement must have been gained in a curriculum that is qualifying for the position to be filled. OR Combination Of Education And Experience: A combination of qualifying graduate education and experience equivalent to the amount required.
SPECIALIZED EXPERIENCE GS-09:To be eligible for this position at this grade level, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes:

  • Preparing comprehensive program analyses and evaluations pertaining to the effectiveness of program operations.
  • Developing changes in methods and conducting studies of employee/organizational efficiency and productivity.
  • Planning, coordinating, and establishing operating methods and procedures for accomplishment of project mission.
  • Providing guidance for various analytical studies to resolve substantive problems or improve effectiveness and efficiency of operating line or administrative support programs.
  • Uses computer applications to prepare written reports, spreadsheets, statistical tables, flowcharts, and visual presentations that incorporate basic analytical and evaluative research/findings.
  • Experience applying basic budgeting methods and techniques to assist with preparing analysis and/or estimates for resource needs.

OR Education: Two (2) full academic years of progressively higher-level graduate education in a related field of study from an accredited college or university. OR A master's or equivalent graduate degree in any field of study from an accredited college or university. OR LL.B. or J.D., if related. OR Combination of Education and Experience: A combination of qualifying graduate education and experience equivalent to that described above.
SPECIALIZED EXPERIENCE GS-11: To be eligible for this position at this grade level, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes:- Facilitating human resource actions, analyzing and evaluating (on a quantitative or qualitative basis) the effectiveness of the management processes and systems, human resources, and strategic planning initiatives within the program office.- Preparing draft reports and other substantive guidelines and materials; recommending alternatives and/or changes in methods, processes, and techniques to improve program and administrative procedures.- Performing HCO operational reviews, program evaluations and guidelines pertaining to the effectiveness of line program operations, proposing recommendations, and conducting studies of employee/organizational efficiency and productivity.- Communicating both orally and in writing with all levels of the organization, to gather data, provide feedback, prepare reports, present briefings, and develop partnerships.- Applying basic human resources budgetary and financial management principles, and techniques as they relate to long range planning of programs and objectives of workforce planning. OR You may qualify based on education as follows: a Ph.D. or equivalent doctoral degree in a related field of study at an accredited college or university. OR three (3) full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree in a related field of study OR an LL.M. in a related field. OR You may qualify with at least one (1) year of combined qualifying education and specialized experience as defined above.

AND
You must also meet the following requirement(s):

  • TIME AFTER COMPETITIVE APPOINTMENT (TACA): Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
  • TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-5, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03, or 04 positions.

For more information on qualifications please refer to OPM's Qualifications Standards.

Education:A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).Employment Type: OTHER

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