Program Support Assistant Jobs in Charleston, SC

Summary
Program Support Assistant, to describe additional clerical duties this position has assumed as a result of a recent reorganization of administrative support functions within Surgical Services.
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Duties
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he incumbent now serves as an Assistant Contracting Officer's Representative (COR) on lower-complexity contracts assigned to Surgical Services, maintaining COR Level I certification per VA Directive/Handbook 1663. The incumbent assists the Program Specialist in preparing and submitting routine contract documentation, maintains contract files, and tracks key contract dates such as option year deadlines and invoice due dates. COR Level II training is completed only as career-developmental preparation; the incumbent does not independently exercise COR II authority or serve as COR of record on higher-complexity contracts, which remain the responsibility of the Program Specialist.
The incumbent prepares purchase requests and orders for supervisory review, obtains vendor price quotes, compiles justification documentation, and uploads acquisition packages into the Synchronized Electronic Purchasing Gateway (SEPG) system. The incumbent also compiles purchase card transaction documentation and receipts for the Program Specialist's reconciliation and certification and maintains the assigned sections' equipment inventory list. The incumbent does not have independent purchasing or contracting authority.
The incumbent compiles and organizes supporting documentation for Market Pay Review packages and recruitment/retention incentive requests prepared by the Program Specialist, and tracks packages through the approval routing process. The incumbent performs clerk-level data entry and tracking of provider credentialing and privileging records, including expiration dates, with the Program Specialist retaining overall database ownership and reviewing entries for accuracy. The incumbent supports recruitment actions by coordinating interview scheduling and candidate communication and assists in maintaining position management records such as organizational charts and staffing rosters.
The incumbent coordinates and executes the new employee orientation program for assigned sections - a program designed by the Administrative Officer and operationalized by the Supervisory Management and Program Analyst - including scheduling sessions and tracking completion. The incumbent monitors Talent Management System (TMS) compliance for assigned section personnel and compiles documentation supporting the Ongoing Professional Practice Evaluation (OPPE) and Focused Professional Practice Evaluation (FPPE) process for section providers.
Work Schedule: Monday - Friday 7:30 am -4:00 pm
Compressed/Flexible: May be authorized
Telework: This position may be authorized for Ad-Hoc telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant/PD106650
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Requirements
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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
For a GS-06 position, you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:

• Specialized Experience: One year of specialized experience, equivalent to at least the GS-05 grade level in the Federal service, that equipped me with the knowledge, skills, and abilities (KSA's) needed to successfully perform the duties of this position and that is typically in or related to the position being filled. Specialized experience includes: 1. Inventory all medical equipment in the Storage areas. 2. Handles conflict and problems in dealing with the customer constructively and appropriately 3. Pick up, deliver, repair, inventory and return prosthetics medical equipment, (i.e. manual wheelchairs, walkers and accessories)

There is no educational substitution for the GS-06 level.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Physical Requirements: Work can be sedentary in nature at times but does require moving and lifting equipment up to 60 lbs and being able to walk through the hospital for extended periods as required for deliveries. The work area is adequately lighted, heated, and ventilated. The applicant conducts minimally a quarterly inventory of medical equipment stock in compliance with procedures and regulatory requirements.
Education
There is no educational substitution at this grade level.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Additional information
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
The Ralph H Johnson Dept of VA Medical Center & its CBOC's are committed to hiring a diverse workforce from various backgrounds and individuals who demonstrate a diversity, equity and inclusion-related mindset and behaviors. We are strongly seeking candidates who represent the full range of cultural and identity factors including but not limited to race, ethnicity, sex, sexual orientation/identity, gender identity and expression, age, language, abilities/disabilities, socioeconomic status, religion, spiritual practices, geographic region, and other characteristics
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.