Program Support Assistant Jobs in Alberta (NOW HIRING)

COMPETITION NUMBER: 1761
CLOSING DATE: JULY 9, 2026 @ 11:59PM MDT

ACADEMIC OPERATIONS

Are you a detail-oriented, tech-savvy professional who thrives in a dynamic academic environment? As a Program Administrator, you'll play a key role in supporting the delivery of programming across NorQuest's Academic Portfolio. Reporting to a Program Coordinator, you'll provide exceptional student services and administrative oversight, ensuring smooth operations and a welcoming experience for students, faculty, and staff.

You'll work closely with Academic Program Managers, Program Chairs, and faculty members-often independently-to proactively manage administrative tasks and contribute to the success of our programs. Your professionalism and responsiveness will enhance NorQuest's brand and help create a positive, student-centered environment.

HOW YOU'LL MAKE A DIFFERENCE

• Provide timely and accurate responses to student and departmental inquiries via email, phone, and messaging platforms.
• Support program delivery by coordinating timetables, setting up Moodle shells, and managing logistics for internal and external events.
• Maintain and update program and service information, ensuring accuracy across platforms and print materials.
• Collaborate with faculty and staff to resolve issues, escalate concerns appropriately, and ensure smooth program operations.
• Manage administrative processes, including onboarding, records management, and supply ordering.
• Maintain data accuracy in PeopleSoft Student and support scheduling, attendance, and gradebook functions.
• Assist with instructor assignments, grade submissions, and course evaluations.
• Identify and implement process improvements to enhance administrative efficiency and student success.

WHAT YOU BRING 

• Minimum qualification of an applicable diploma and 3+ years in related experience in a post-secondary institution.
• Advanced proficiency in Microsoft Office (Word, Excel, Outlook); experience with MS Teams, SharePoint, CoPilot and Power Platform is an asset.
• Strong organizational, communication, and interpersonal skills with a keen attention to detail.
• Familiarity with PeopleSoft and a demonstrated ability to manage data and administrative systems effectively.

WHAT MAKES YOU A DIFFERENCE MAKER?

As a difference maker, you bring:

• Advanced skills in MS Office.
• Experience in being an early adopter of new technology.
• Strong understanding of administrative processes and systems.
• Solid format and editing skills.
• Demonstrated excellence in both oral and written communication and presentation skills to retain relationships with external and internal stakeholders.
• Outstanding organizational and planning abilities.
• Ability to prioritize tasks and meet deadlines.
• Exceptional professionalism, attention to detail, and technology skills.

SALARY:  AUPE Band Level 6 | Administrative Assistant III | $2,005 - $2,606 bi-weekly reflective upon what you bring AKA your education and experience. This is a full-time term position until March 31, 2027 with immediate access to our great pension and benefit programs. For more information regarding the AUPE Collective Agreement, please check out this link. We are proud to be recognized as one of Canada's Most Admired Corporate Cultures. 

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

Additional Information: Pre-Employment Checks will be completed to assess the candidate's suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.

For applicants who have completed post-secondary studies from outside of Canada, it is recommended they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:

• International Qualifications Assessment Service https://www.alberta.ca/international-qualifications-assessment
• World Education Services https://www.wes.org/ca/

We encourage applicants to include the assessment certificate as part of their application.

This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.

Our Commitment to Equity, Diversity, and Inclusion: We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers - we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choice for First Nations, Metis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution's work in decolonization, reconciliation, and Indigenization.

Accessibility: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to Careers@norquest.ca.

Apply to Become a NorQuester: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.

PSST: Only candidates shortlisted for an interview will be contacted and we'll make sure to do this within 28 days of the closing date.