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Program Release Manager Jobs in Andrews, TX (NOW HIRING)

Delek US

PSM Specialist - Hobbs, NM

Hobbs, NM

Through our performance management program, you can earn additional annual incentives as you set ... DKL - Performs analyses and develops solutions to prevent releases of any substance defined as a ...

Delek US Holding Inc

PSM Specialist - Hobbs, NM

Hobbs, NM · On-site

$90 - $120/hr

Through our performance management program, you can earn additional annual incentives as you set ... DKL - Performs analyses and develops solutions to prevent releases of any substance defined as a ...

Plains

Senior Land Representative

Midland, TX · On-site

Manage multiple capital expansion projects simultaneously; coordinate with contractors, surveyors ... Proficient in Microsoft Office programs with a high level of experience using MS Excel. * Working ...

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All JobsProgram Release JobsProgram Release Manager JobsProgram Release Manager Jobs in Andrews, TX

Program Release Manager information

See Andrews, TX salary details

$5

$44

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How much do program release manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for program release manager in Andrews, TX is $44.53, according to ZipRecruiter salary data. Most workers in this role earn between $23.37 and $60.34 per hour, depending on experience, location, and employer.

What is a program release manager?

Program Release Managers are professionals responsible for overseeing the planning, coordination, and deployment of software releases or program updates within an organization. They ensure that all aspects of a release, from development and testing to deployment and documentation, are completed on time and according to quality standards. Program Release Managers work closely with cross-functional teams to minimize risks, resolve issues, and ensure a smooth release process. Their role is critical in maintaining the stability and reliability of software products while enabling new features and improvements.

How does a program release manager typically coordinate with development and QA teams during a product release cycle?

A Program Release Manager acts as a central point of communication between development, quality assurance (QA), and other cross-functional teams to ensure smooth and timely product releases. They facilitate regular meetings to track progress, address roadblocks, and synchronize release schedules. By managing dependencies and enforcing adherence to release processes, they help ensure that code is thoroughly tested and integrated before deployment. This role often requires balancing technical details with big-picture planning, making strong collaboration and organizational skills essential.

What are the key skills and qualifications needed to thrive as a program release manager, and why are they important?

To thrive as a Program Release Manager, you need strong project management skills, expertise in release planning, and a background in IT or software development, often supported by a relevant degree or certification such as PMP or ITIL. Familiarity with tools like Jira, Git, Jenkins, and continuous integration/continuous deployment (CI/CD) systems is typically required. Exceptional communication, problem-solving, and organizational skills help you coordinate cross-functional teams and manage complex release schedules. These competencies are essential for ensuring timely, high-quality software releases and minimizing risk in fast-paced technical environments.

What is the difference between Program Release Manager vs Release Coordinator?

AspectProgram Release ManagerRelease Coordinator
ResponsibilitiesOversees multiple releases, manages release schedules, coordinates cross-team efforts, and ensures quality and timing of releases.Assists in planning and executing specific release tasks, manages release documentation, and supports communication between teams.
Required SkillsProject management, communication, risk management, technical understanding of release processes.Organizational skills, attention to detail, communication, familiarity with release tools.
Work EnvironmentTypically works in a project management or release management team within IT or software development.Works closely with release teams, developers, and QA teams, often in a collaborative environment.

The Program Release Manager has a broader, strategic role overseeing multiple releases and coordinating efforts across teams, while the Release Coordinator focuses on executing specific release tasks and supporting the release process. Both roles require strong communication and organizational skills, but the Program Release Manager typically has more responsibility for planning and risk management.

What job categories do people searching Program Release Manager jobs in Andrews, TX look for?

The top searched job categories for Program Release Manager jobs in Andrews, TX are:

What cities near Andrews, TX are hiring for Program Release Manager jobs?

Cities near Andrews, TX with the most Program Release Manager job openings:

Program Release Manager jobs near you
Infographic showing various Program Release Manager job openings in Andrews, TX as of June 2026, with employment types broken down into 77% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $92,623 per year, or $44.5 per hour.

Regional Head of Customer Success, NAM

Cubic Corporation

Odessa, TX • On-site

$180 - $240/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Overview

Regional Head of Customer Success (RHCS) is the senior customer-facing leadership role for Global Services within a defined geographic region. End-to-end accountability for customer outcomes across four Lines of Service: Contact Center (Customer Experience Centers), Technology & Service Operations, Financial Services, and Field Services, covering active deployment programs and steady-state service operations. The RHCS is the regional escalation and governance lead ensuring alignment, consistency, and continuous improvement across programs, directing Service Delivery Managers, Technical Account Managers, Business Analysts, and Release Management & Planning resources to Global Services standards. This role reports to the Senior Director, Customer Success and serves as the primary escalation and leadership interface between the regional portfolio and the Global Services executive team.

Responsibilities
  • Regional Customer Success Leadership – act as the senior customer success leader for the region, ensuring quality, consistency, and outcomes of all customer-facing service activity across deployment and operations; set the standard for customer engagement across all four Lines of Service.
  • Deployment & Program Delivery Oversight – oversee active deployment phases, including program change, BAU change, security change, and maintenance; coordinate readiness activities ahead of go-lives and change events; ensure SDMs are embedded and delivering proactive, high-quality engagement.
  • Service Operations & BAU Performance – ensure contracted SLAs and KPIs are met or exceeded; oversee performance, incident management, ticket resolution, escalation handling; provide regional performance visibility to leadership with risk flags and improvement initiatives.
  • Escalation Ownership & Management – own regional escalation management across all programs; act as primary escalation point for SDMs; coordinate cross-functional responses and ensure root-cause analysis and timely updates.
  • Cross-Line-of-Service Coordination – coordinate delivery across all lines of service; manage dependencies and handoffs; engage leadership across functions to avoid gaps.
  • SDM Performance & Capability – coach and oversee SDMs; monitor performance against standards; drive capability development and adherence to Global Services frameworks.
  • Matrix Resource Coordination – coordinate dotted-line resources (SDMs, BAs, Release Management & Planning, Technical Account Managers) to align effort and remove blockers.
  • Standardization & Continuous Improvement – reinforce governance cadence, reporting, KPI frameworks, and service improvement methodologies across programs; drive replication of best practices regionally.
Key Performance Metrics
  • Escalation Resolution Time – time to resolve high-severity incidents across all programs.
  • Client Satisfaction (CSAT / NPS) – aggregated satisfaction across programs.
  • SLA & KPI Compliance Rate – availability, response times, resolutions, abatements across all services.
  • Incident Resolution Effectiveness – reduction in repeat incidents and improved MTTR over time.
  • Unclosed Ticket Volume – open/aged tickets per program.
Qualifications & Experience
  • Bachelor’s degree in Business, Engineering, Information Technology, or a related discipline
  • 12+ years of experience in service delivery, managed services, or mission-critical operations
  • Experience managing complex, multi-program portfolios in a matrixed environment
  • Proven track record managing senior customer escalations and driving cross-functional resolution
  • Strong ITIL-based service management expertise with practical application
  • Solid financial and commercial acumen, including cost-to-serve awareness
  • Experience in transit, transportation systems, or regulated technology environments
  • Ability to lead and influence without direct authority across dotted-line structures
  • Experience leading global or multi-region services in a matrix organization
  • Exposure to PCI DSS, ISO 27001, or similar compliance/security frameworks
Benefits and Other Information

Cubic offers a comprehensive benefits program. Regular, full-time and part-time employees are eligible for benefits effective on the first day of employment, including medical, dental, and vision insurance; disability coverage; life insurance; flexible spending accounts; legal plans; travel insurance; well-being programs; parental leave; 401(k) with company match; backup childcare and other resources. Some locations follow a 9/80 work schedule with flexible time off. PTO/Sick leave accrual, paid holidays, and a range of other programs are available. Details vary by location.

Equal Opportunity

We are committed to creating an inclusive workplace and do not discriminate based on protected characteristics. For more information, visit Cubic’s Careers/Applicant-Help page or Cubic.com.

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