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Program Operations Director Jobs in Saint Louis, MO

HeadFirst BV

Program Director

Saint Louis, MO · On-site +1

$100K - $120K/yr

Day-to-Day Operations - work closely with the Service Delivery and back-office teams to ensure that day-to-day client requirements are being met; ensure SLA/KPI compliance is met at all levels.

Headfirst-B.v.

Program Director

Saint Louis, MO · On-site

$150 - $230/hr

Day-to-Day Operations - work closely with the Service Delivery and back-office teams to ensure that day-to-day client requirements are being met; ensure SLA/KPI compliance is met at all levels.

Arco Ltd

Director of HR Operations

Saint Louis, MO · On-site

$100 - $150/hr

Reporting directly to the Chief Human Resources Officer (CHRO), the Director of HR Operations ... Industry‑leading performance‑based bonus program * Employee Stock Ownership Plan (ESOP)

Sevita

Program Supervisor

Arnold, MO · On-site

$23.35/hr

Supervise and support a team of Direct Support Professionals (DSPs) * Assist with hiring, training, and scheduling team members * Ensure high-quality care and program operations * Provide hands-on ...

Sevita

Program Supervisor

Saint Charles, MO · On-site

$23.35/hr

Supervise and support a team of Direct Support Professionals (DSPs) * Assist with hiring, training, and scheduling team members * Ensure high-quality care and program operations * Provide hands-on ...

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Showing results 21-40

All JobsProgram Operations JobsProgram Operations Director JobsProgram Operations Director Jobs in Saint Louis, MO

Program Operations Director information

See Saint Louis, MO salary details

$33.1K

$104.7K

$174.5K

How much do program operations director jobs pay per year?

As of Aug 12, 2026, the average yearly pay for program operations director in Saint Louis, MO is $104,690.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $131,700.00 per year, depending on experience, location, and employer.

What does a Program Operations Director do?

A Program Operations Director oversees the daily operations and strategic management of programs within an organization. They ensure that programs are executed efficiently, meet organizational goals, and comply with relevant regulations and standards. Their responsibilities often include coordinating between departments, managing budgets, supervising staff, and evaluating program effectiveness. This role requires strong leadership, problem-solving, and communication skills to keep programs running smoothly and achieving desired outcomes.

What are the key skills and qualifications needed to thrive as a Program Operations Director, and why are they important?

To thrive as a Program Operations Director, you need strong leadership abilities, program management experience, and a background in business administration or a related field. Proficiency with project management software, data analysis tools, and relevant certifications like PMP are often important. Excellent communication, problem-solving, and organizational skills help you motivate teams and navigate complex operational challenges. These skills and qualities are critical for ensuring that programs run efficiently, achieve goals, and align with organizational strategy.

What are some common challenges a Program Operations Director faces in managing cross-functional teams?

A Program Operations Director often encounters challenges related to aligning priorities and communication across diverse departments such as finance, HR, and project management. Coordinating these groups requires strong organizational and interpersonal skills to ensure everyone is working towards shared objectives and deadlines. Additionally, adapting to shifting project scopes and managing resource constraints are frequent hurdles, making flexibility and problem-solving essential traits for success in this role.

What is the difference between Program Operations Director vs Program Manager?

AspectProgram Operations DirectorProgram Manager
ResponsibilitiesOversees multiple programs, strategic planning, and high-level operationsManages individual programs, project execution, and team coordination
Required CredentialsTypically requires a bachelor’s degree, often a master’s, with experience in operations or managementUsually requires a bachelor’s degree, with project management experience
Work EnvironmentExecutive-level setting, strategic planning, cross-department collaborationProject teams, day-to-day program execution, stakeholder communication
Industry UsageCommon in nonprofit, government, and corporate sectors for overseeing multiple initiativesUsed across industries for managing specific projects within programs

The Program Operations Director focuses on strategic oversight and managing multiple programs at a high level, while the Program Manager handles the execution of individual programs. Both roles require relevant experience and credentials, but the Director operates at a broader, more strategic level.

What are the most commonly searched types of Program Operations jobs in Saint Louis, MO? The most popular types of Program Operations jobs in Saint Louis, MO are:
What are popular job titles related to Program Operations Director jobs in Saint Louis, MO? For Program Operations Director jobs in Saint Louis, MO, the most frequently searched job titles are:
What job categories do people searching Program Operations Director jobs in Saint Louis, MO look for? The top searched job categories for Program Operations Director jobs in Saint Louis, MO are:
What cities near Saint Louis, MO are hiring for Program Operations Director jobs? Cities near Saint Louis, MO with the most Program Operations Director job openings:
Program Operations Director jobs near you
Infographic showing various Program Operations Director job openings in Saint Louis, MO as of June 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, and 18% Hybrid job distribution, with an average salary of $104,690 per year, or $50.3 per hour.

Program Director

HeadFirst BV

Saint Louis, MO • On-site, Remote

$100K - $120K/yr

Full-time

Posted 28 days ago

Job description

Position profile:
The contents of this role profile outline the role and responsibilities of the Program Director and should be reviewed in conjunction with the Delegation of Authority, Organization Design Principles, RACI and Leadership attributes.
Position objective:
As the Program Director, you will lead the Program Management team responsible for the day-to-day execution and continuous improvement of the client's program(s). You will partner with the Client Sponsor(s) and the internal Service Delivery and Shared Back-Office Services teams to drive operational excellence, while directly managing and developing a team of Program Managers. We are looking for an experienced MSP professional with strong operational rigor, sound judgment, and a passion for client and team success.
Commitment to our culture, values, and behaviors:
Achievement of the position objectives and key responsibilities is attained by:
  • Fostering collaboration and building strong connections that drive Impellam's strategy and initiatives forward.
  • Championing respect and inclusion, ensuring every interaction reflects our commitment to equal opportunity and a positive workplace culture.
  • Acting responsibly and with integrity, prioritizing the safety and well-being of yourself, others, the environment and our company.

Key responsibilities:
Program Management > your top priority will be ensuring successful delivery of the ongoing program
requirements including, but not limited to:
  • Day-to-Day Operations - work closely with the Service Delivery and back-office teams to ensure that day-to-day client requirements are being met; ensure SLA/KPI compliance is met at all levels.
  • Supplier/Vendor Operations - manage supplier reporting and KPIs to ensure appropriate job category coverage, response timing, and candidate quality; support supplier scorecards, correctiveactions, and contract negotiations as needed.
  • Program(s) equaling $30 million to $75 million in annual spend.

Billing, Reporting & Analytics > ensure accurate and timely billing, reporting, and ongoing analysis (includes
both scheduled and ad hoc requests); prepare weekly, monthly, and quarterly status reports on program
activity and issues.
  • Project Management - manage the implementation of program/project modifications and enhancements.
  • Continuous Improvement - use experience, data, and analytics to recommend and drive improvements in program process, utilization, and satisfaction.
  • Escalation Management - proactively identify and resolve day-to-day issues that impact program performance and client satisfaction levels. • VMS Management - partner with the VMS Supplier to ensure system performance meets client expectations. • Experienced with Business Intelligence Tools - Power BI preferred.

Client Management
  • Client Relationship & Satisfaction Management - develop and maintain business relationships with client stakeholders and hiring managers; monitor program and supplier satisfaction.
  • Thought Leadership - act as a trusted advisor to the client, providing market context, industry insights, and best-practice recommendations.

Team Leadership & Development > lead and develop a team of Program Managers to ensure consistent, high-quality service delivery.
  • Personnel Management - day-to-day management, coaching, goal setting, performance management, and career development of Program Managers.
  • Communication - deliver relevant corporate, client, and team communications.
  • Issue Resolution - manage and resolve program/team/people issues, escalating to the Senior Program Director as appropriate.

Workplace Health, Safety, and Environmental Compliance:
At Impellam, it is our moral obligation to safeguard each other, our customers, our temporary workforce and the environment by operating an injury-free, healthy workplace that minimizes our environmental impact.
Impellam is committed to providing a safe and secure working environment to all employees and promote best practices.
You will meet our HSE obligations by committing to:
  • Seek to prevent injury to any employee, customer, worker, or contractor.
  • Actively participating and completing compliance training as required.
  • Consider the safety implications of decisions.

Work experience and attributes:
Essential:
Knowledge of:
  • Staffing Industry, Managed Service Provider (MSP), Vendor Management Systems (VMS),
  • Procurement, Statement of Work (SOW), Human Resources (HR)
  • Experience leading or mentoring a team to meet service level agreements and key performance indicators relevant for MSP business performance
  • Strong experience, and detail orientation, in report development, management, and QA
  • Experience identifying and leading initiatives for process improvement
  • Project Management experience
  • Effective communication, presentation, time management, organization, and planning techniques
  • MS Excel and MS PowerPoint
  • Experienced with Business Intelligence tools and driving decisions using analytics
  • Ability to address the volume and strategy needed to support a $30-$75 million portfolio

Ability to:
  • Demonstrate excellent communication
  • Mentor and develop internal team members and external staffing partners
  • Problem solve and present conceptual information to all levels of internal and external management
  • Initiate, recommend, or provide solutions through designated channels
  • Build and execute project plans
  • Manage data collection and reports for regular and ad hoc reporting needs

Core Competencies:
  • Open Communicator
  • Strategic Thinker
  • Relationship Builder
  • Progressive Problem Solver
  • Effective Delivery
  • Customer Focused
  • Proactive Approach to Leading a Team
  • Resilient Performer

This job description describes the principal purpose and main elements of the role. It is a guide to the nature and main duties as they currently exist but is not intended as a wholly comprehensive or permanent schedule and is not a contractual document. This document may be amended to meet the changing needs of the business.

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