Program Operations Director Jobs in Madison, WI (NOW HIRING)

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IT Director I (Inst)

Are you passionate about leading large-scale initiatives and building high-performing teams? Join our team as the Associate Director of Program and Project Management and play a key leadership role in advancing the university's critical technology, cybersecurity, and transformational changes.

As a member of the Portfolio and Project Management Office (PPMO) leadership team, you will lead a team of professionals responsible for delivering complex, enterprise-wide programs and projects. This role advances program and project management capabilities, strengthens enterprise planning practices, and helps ensure the university's strategic investments deliver meaningful outcomes for students, faculty, researchers, and staff.

• Practice Leadership: Playing a pivotal role in driving our organization's objectives by overseeing the program and project management practices. Your expertise in these functions will be essential to leading the team to deliver the intended value of our portfolio.
• Team Management: Managing a diverse and talented team of professionals will be at the heart of your responsibilities. Your strong leadership and motivational skills will foster collaboration, excellence, and a positive work culture.
• Stakeholder Collaboration: Building and maintaining strong relationships with stakeholders will be key to achieving our desired outcomes. Your effective communication and negotiation skills will drive successful project delivery and stakeholder satisfaction at its core.
• Continuous Improvement: Championing a culture of continuous improvement. You will inspire and empower the team to identify opportunities to optimize our practices, enhance operational efficiency, and achieve excellence in our practices and the outcomes we deliver.
• Coaching and Mentoring: Empowering team members to reach their full potential will be a rewarding aspect of your role. Your passion for mentoring and coaching individuals will contribute to their professional growth and career success.

This position resides within the Portfolio and Project Management Office (PPMO), a department within the Division of Information Technology (DoIT). The PPMO comprises more than 20 professionals providing portfolio management, program management, project management, business analysis, and organizational change management services. The PPMO oversees strategic and high-value IT programs and projects sponsored by DoIT, UW-Madison, and Universities of Wisconsin partners.

The candidate selected for this position may perform a combination of on-site and remote work subject to an approved flexible work arrangement (FWA), which is reviewed and approved annually. Remote work requires successful candidates to possess their own high-speed internet and phone to perform the work on a university provided computer. Per University policy, transportation between home and assigned work location is not payable/reimbursable and will be at the expense of the employee.

The Division of Information Technology (DoIT) is an exciting and dynamic work environment grounded in organizational principles that include family and personal life/work balance; an inclusive, respectful, and supportive work environment; professional development opportunities; innovation; and alignment with the campus's teaching, learning, and research missions. DoIT provides core IT infrastructure services to the university, develops and implements services for the university and in some cases, for the Universities of Wisconsin, plays a major role in managing the state-wide higher education network and regional networks.

• Serves as a liaison representing the interests of the institution to internal and external stakeholders
• Advises institutional or divisional leadership on information technology operations and business models
• May perform manager functions
• Directs strategic information technology planning initiatives and establishes objectives for the institution to ensure appropriate use of financial, administrative, staffing resources in alignment with the strategic plan
• Develops operating policies and procedures to comply with regulations, institutional policies, and unit objectives
• Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees

Division of Information Technology, Portfolio & Project Management Office (PPMO)

The IT Portfolio & Project Management Office (PPMO) is a collaborative team of program and project managers, business analysts, change managers, and portfolio professionals. In partnership with stakeholders across the university, we play a pivotal role in delivering strategic projects that advance the university’s mission and vision.

Starting salary will be based on experience and qualifications. Well qualified applicants can anticipate to earn between $150,000 -$160,000, with final salary based on experience and qualifications.

Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. Benefits information can be found at https://hr.wisc.edu/benefits/.

• Progressively responsible experience in project, program, and portfolio management, including operational leadership responsibilities.
• Demonstrated experience leading cross-functional initiatives and cultivating strong relationships with leaders, stakeholders, and business units to achieve strategic outcomes.
• Proven experience leading the development and enhancement of business processes, service practices, and program and project management frameworks that support organizational effectiveness, change readiness, and continuous improvement.
• Demonstrated experience supervising, coaching, developing, and supporting professional staff, including managing multiple direct reports and fostering high-performing environments.
• Demonstrated commitment to the professional principles of project management and delivery competencies, as evidenced by a Project Management Institute (PMI) Project Management Professional (PMP), Program Management Professional (PgMP), Portfolio Management Professional (PfMP), certification or equivalent.

• Experience managing team workloads, resource allocation, and prioritization across concurrent initiatives, including environments utilizing cost-recovery or chargeback funding models.
• Experience leading the successful completion of large-scale enterprise programs and initiatives, demonstrating an understanding of IT organizational structures, staffing models, and diverse technology domains.
• Experience working in higher education, research, government, healthcare, or other complex shared governance environments.

Bachelor's Degree Preferred Minimum

Contact Information:

DoIT Human Resources, doit-hr@doit.wisc.edu, 608-263-1790

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the HumanResources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis.Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.