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Program Operations Director Jobs in Madison, WI (NOW HIRING)

ssollc

Program Support Specialist - Wisconsin

Madison, WI · Hybrid

$18 - $35/hr

This role supports administrators, office directors, and agency teams by delivering highquality administrative services that ensure smooth, accurate, and efficient program operations. Positions May ...

CLEAResult

Program Coordinator

Madison, WI · On-site

$17.75 - $25.05/hr

Program and Operations support staff roles often encompass multiple areas including; data ... in operations roles will often have direct client, customer, or trade ally communication and ...

CLEAResult

Program Coordinator

Madison, WI · On-site

$17.75 - $25.05/hr

Program and Operations support staff roles often encompass multiple areas including; data ... in operations roles will often have direct client, customer, or trade ally communication and ...

Wisconsin

UW-Managed Program Director

Madison, WI · On-site

... Operations Department: The Office of Capital Planning and Budget provides support to the Board of ... Oversee and direct program for project delivery of design and construction projects * Serve as the ...

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Program Operations Director information

See Madison, WI salary details

$34.3K

$108.5K

$180.9K

How much do program operations director jobs pay per year?

As of Jul 31, 2026, the average yearly pay for program operations director in Madison, WI is $108,502.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,100.00 and $136,500.00 per year, depending on experience, location, and employer.

What does a Program Operations Director do?

A Program Operations Director oversees the daily operations and strategic management of programs within an organization. They ensure that programs are executed efficiently, meet organizational goals, and comply with relevant regulations and standards. Their responsibilities often include coordinating between departments, managing budgets, supervising staff, and evaluating program effectiveness. This role requires strong leadership, problem-solving, and communication skills to keep programs running smoothly and achieving desired outcomes.

What are the key skills and qualifications needed to thrive as a Program Operations Director, and why are they important?

To thrive as a Program Operations Director, you need strong leadership abilities, program management experience, and a background in business administration or a related field. Proficiency with project management software, data analysis tools, and relevant certifications like PMP are often important. Excellent communication, problem-solving, and organizational skills help you motivate teams and navigate complex operational challenges. These skills and qualities are critical for ensuring that programs run efficiently, achieve goals, and align with organizational strategy.

What are some common challenges a Program Operations Director faces in managing cross-functional teams?

A Program Operations Director often encounters challenges related to aligning priorities and communication across diverse departments such as finance, HR, and project management. Coordinating these groups requires strong organizational and interpersonal skills to ensure everyone is working towards shared objectives and deadlines. Additionally, adapting to shifting project scopes and managing resource constraints are frequent hurdles, making flexibility and problem-solving essential traits for success in this role.

What is the difference between Program Operations Director vs Program Manager?

AspectProgram Operations DirectorProgram Manager
ResponsibilitiesOversees multiple programs, strategic planning, and high-level operationsManages individual programs, project execution, and team coordination
Required CredentialsTypically requires a bachelor’s degree, often a master’s, with experience in operations or managementUsually requires a bachelor’s degree, with project management experience
Work EnvironmentExecutive-level setting, strategic planning, cross-department collaborationProject teams, day-to-day program execution, stakeholder communication
Industry UsageCommon in nonprofit, government, and corporate sectors for overseeing multiple initiativesUsed across industries for managing specific projects within programs

The Program Operations Director focuses on strategic oversight and managing multiple programs at a high level, while the Program Manager handles the execution of individual programs. Both roles require relevant experience and credentials, but the Director operates at a broader, more strategic level.

What job categories do people searching Program Operations Director jobs in Madison, WI look for? The top searched job categories for Program Operations Director jobs in Madison, WI are:
Program Operations Director jobs near you
Infographic showing various Program Operations Director job openings in Madison, WI as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $108,502 per year, or $52.2 per hour.

Operations Director

Public Consulting Group

Madison, WI

Full-time

Medical, Dental, Retirement, PTO

Posted 8 days ago

Public Consulting Group rating

6.9

Company rating: 6.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

61st of 72 rated business consultants

Job description

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.

Services:

  • Program Consulting

  • Finance Consulting and Billing Services

  • Applied Technology

  • Outsourcing and Operations

  • Strategy

  • Project and Grants Management

  • Assessments and Feasibility Studies

  • Develop and implement business approaches and strategies related to all contract requirements.

  • Ensure business rules and practices are followed for all major processes in order to ensure standardization, consistency and compliance

  • Recruit, manage, and retain a team of high-quality staff

  • Proactively develop strong relationships with the client and stakeholders to ensure client expectations are met or exceeded

  • Provide monthly progress reports and other updates to client leadership regarding contract activities, staffing levels, issues, and risks; and participate in mid- and executive level project management meetings.

  • Provide consultation to colleagues to solve business issues.

  • Manage delivery of services, tracking progress and performance of staff and teams

  • Develop and oversee staff training and capacity-building efforts

  • Review the performance of staff and provide coaching, including soft skills and technical training, to assist employees in improving their performance

  • Ensure compliance with state and federal regulations and contract requirements in day-to-day operations.

  • Ensure all program performance metrics are met.

  • Manage and track project budget and invoicing.

  • Identify trends in compliance issues and business practices.

  • Ensure maintenance of standard operating procedures.

  • Effectively prepare materials and respond to inquiries from representatives of federal oversight agencies

Required Skills

  • Excellent leadership, management, and written and verbal communication skills.

  • Knowledge of business and management principles involved in project management, strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources.

  • Ability to engage and develop relationships across multiple organizations.

  • Ability to work across all levels of management and staff.

  • Ability to prioritize work and meet deadlines

  • Ability to establish and maintain professional relationships with federal, state and county agencies as well as the general public.

  • Ability to work independently, requiring minimal supervision, and on multiple initiatives simultaneously.

  • Proficient with Microsoft Office.

Qualifications

Education

Bachelor's degree or higher, preferably in a related field.

Experience

5+ years relevant work experience. Proven track record of successfully managing teams of direct report employees. Experience with review and interpretation of federal and state laws, regulations, and statutes.

#LI-MB1

    The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification.It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

    Compensation:

    Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

    $99,100 - $140,000

    PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

    EEO Statement:

    Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

    What Public Consulting Group employees say

    Pay

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Public Consulting Group logo

    About Public Consulting Group

    Sourced by ZipRecruiter

    Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.--all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

    Industry

    Business management consulting

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    Boston, MA, US

    Year founded

    1986

    Social media

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