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Program Operations Director Jobs in Madison, WI (NOW HIRING)

... Operations Department: The Office of Capital Planning and Budget provides support to the Board of ... Oversee and direct program for project delivery of design and construction projects * Serve as the ...

Job Summary As the Director of Global Partner Programs, you will manage a team responsible for the ... Program adoption and engagement * Operational efficiency and scalability improvements * KPI ...

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Program Operations Director information

See Madison, WI salary details

$34.3K

$108.5K

$180.9K

How much do program operations director jobs pay per year?

As of Aug 23, 2026, the average yearly pay for program operations director in Madison, WI is $108,502.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,100.00 and $136,500.00 per year, depending on experience, location, and employer.

What does a Program Operations Director do?

A Program Operations Director oversees the daily operations and strategic management of programs within an organization. They ensure that programs are executed efficiently, meet organizational goals, and comply with relevant regulations and standards. Their responsibilities often include coordinating between departments, managing budgets, supervising staff, and evaluating program effectiveness. This role requires strong leadership, problem-solving, and communication skills to keep programs running smoothly and achieving desired outcomes.

What are some common challenges a Program Operations Director faces in managing cross-functional teams?

A Program Operations Director often encounters challenges related to aligning priorities and communication across diverse departments such as finance, HR, and project management. Coordinating these groups requires strong organizational and interpersonal skills to ensure everyone is working towards shared objectives and deadlines. Additionally, adapting to shifting project scopes and managing resource constraints are frequent hurdles, making flexibility and problem-solving essential traits for success in this role.

What are the key skills and qualifications needed to thrive as a Program Operations Director, and why are they important?

To thrive as a Program Operations Director, you need strong leadership abilities, program management experience, and a background in business administration or a related field. Proficiency with project management software, data analysis tools, and relevant certifications like PMP are often important. Excellent communication, problem-solving, and organizational skills help you motivate teams and navigate complex operational challenges. These skills and qualities are critical for ensuring that programs run efficiently, achieve goals, and align with organizational strategy.

What is the difference between Program Operations Director vs Program Manager?

AspectProgram Operations DirectorProgram Manager
ResponsibilitiesOversees multiple programs, strategic planning, and high-level operationsManages individual programs, project execution, and team coordination
Required CredentialsTypically requires a bachelor’s degree, often a master’s, with experience in operations or managementUsually requires a bachelor’s degree, with project management experience
Work EnvironmentExecutive-level setting, strategic planning, cross-department collaborationProject teams, day-to-day program execution, stakeholder communication
Industry UsageCommon in nonprofit, government, and corporate sectors for overseeing multiple initiativesUsed across industries for managing specific projects within programs

The Program Operations Director focuses on strategic oversight and managing multiple programs at a high level, while the Program Manager handles the execution of individual programs. Both roles require relevant experience and credentials, but the Director operates at a broader, more strategic level.

What job categories do people searching Program Operations Director jobs in Madison, WI look for?

The top searched job categories for Program Operations Director jobs in Madison, WI are:

What cities near Madison, WI are hiring for Program Operations Director jobs?

Cities near Madison, WI with the most Program Operations Director job openings:

Infographic showing various Program Operations Director job openings in Madison, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Hybrid job distribution, with an average salary of $108,502 per year, or $52.2 per hour.

UW-Managed Program Director

Wisconsin

Madison, WI

Full-time

Medical, Retirement

Re-posted 18 days ago


Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.Position Title:UW-Managed Program DirectorJob Category:LimitedEmployment Type:RegularJob Profile:Dsgn&Con Proj Dlvry Dir (Inst)Job Duties:

The UW-Managed Program Director directs, administers, and manages the UW-Managed program that delivers design and construction projects within the authority of the BOR, but outside of the governor's biennial state funding program. This role provides oversight and direction including awarding projects to external vendors, planning and scheduling of projects, project delivery design, allocating resources, and construction support. In addition, this role serves as the signatory for project contractual documents in the program. This is a supervisory position, which has management oversight of at least 2.0 FTE.

Key Job Responsibilities:

Program & Portfolio Leadership

Establish governance, stagegate approvals, and standardized project controls across the portfolio.

Lead portfolio reviews: budget status, risks, cash flow, schedule health, and change trends.

Provide program and project reporting to UWs leadership and BOR


Project Delivery & Execution

Oversee full project delivery life cycle: feasibility, programming, schematic design, development, construction documents, procurement, construction administration, commissioning, and turnover

Select and optimize delivery methods (Hard bid within single prime contracting and design build) based on risk, speed, complexity, market conditions, stakeholder needs, and statute

Approve project baselines (scope, schedule, budget) and manage escalations, changes, and claims.

Champion safety, quality assurance/quality control, and commissioning standards


Contracting, Procurement & Vendor Management

  • Oversee procurement strategies in alignment with institutional procurement policy, Universities of Wisconsin procurement, and applicable state procurement statutes

  • Drive contractor performance through KPIs, governance, and issue resolution; manage disputes and claims

Financial & Risk Management

Manage project and program budgets, contingencies, allowances, and forecasting (including escalation)

Provide continuous improvement of change management and cost/schedule/program control processes; ensure transparent reporting

Identify, quantify, and mitigate risks (schedule, scope, funding, permitting, supply chain, market)

Coordinate with Finance on capital funding sources, cashflow, and audits


Stakeholder & Team Leadership

Lead, coach, and develop a highperforming internal team (PMs, CMs, analysts)

Serve as the primary liaison to senior leadership, internal departments, end users, and external agencies for the program

Promote a collaborative culture with architects, engineers, and contractors

Communicate clearly to nontechnical stakeholders; provide executivelevel briefings and board materials


Compliance, Sustainability & Standards

  • Ensure compliance with building codes, permitting, life safety, accessibility (ADA), OSHA, environmental and infection control (healthcare), and institutional design standards

  • Integrate sustainability (LEED/WELL/Net Zero/energy codes), resiliency, and universal design goals

  • Oversee accurate closeout, asbuilts, O&M documentation, and warranty handoff to Facilities Operations

Department:

The Office of Capital Planning and Budget provides support to the Board of Regents (BOR), the 13 institutions of the Universities of Wisconsin and, in partnership with the Wisconsin Department of Administration - Division of Facilities Development, the State of Wisconsin Building Commission. The office offers institutional partners guidance and expertise in capital planning, budgeting, administration and management of the UW-Managed design and construction program, architectural/engineering assistance as well as real estate services to support the institutions in developing and maintaining their biggest single physical investment - university facilities.

  • Oversee and direct program for project delivery of design and construction projects
  • Serve as the lead technical representative for matters involving design and construction contract changes, related contractual documents and industry software, and claims
  • Provide input, supervise the preparation, and approve of the written project scopes of work and other documents and guides the preparation of estimates and project budgets
  • Coordinate the scheduling and assigning of project teams both internal and external
  • Monitor project portfolios, and communicate project progress and status to university leadership and the BOR
  • Forecast workload in preparation of resource planning requests
  • Serve as a key liaison to internal and external stakeholders (architects, engineers, consultants, and contractors) to maintain strategic business relationships that foster greater success for the UWs - both on "project" and "program" level matters
  • Develop and implement operating policies and procedures to comply with best practices, institutional objectives, program objectives, Board of Regents policies and guidance, and applicable statutes
  • Exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees
Compensation:

The UW-Managed Program Director (Official Job Title: Design and Construction Project Delivery Director (Inst)) is a full-time, limited, exempt position. Well-qualified candidates can expect a starting annual salary within a range of $118,000 - $133,000 commensurate with the candidate's education, related experience, and qualifications.

Required Qualifications:
  • Bachelor's degree in Construction Management, Architecture, Engineering, or a related field.
  • Five (5) years of project management experience
  • Demonstrated leadership managing multiple complex projects in institutional environments e.g., higher education, public sector, or complex larger organizations)
  • Experience operating in occupied and missioncritical facilities with rigorous safety and compliance requirements
  • Experience with strategic planning and portfolio governance
  • Demonstrated experience with Risk Management & Negotiation (claims avoidance and resolution)
Preferred Qualifications:
  • Professional credentials: PMP, CCM, RA (Registered Architect) or PE (Professional Engineer), and/or LEED AP
  • Experience with eBuilder, Procore, PMWeb (or similar), Primavera P6 / MS Project, and familiarity with BIM (Revit)
  • Experience delivering large capital projects ($50M-$500M+ portfolio preferred)
  • Public sector procurement experience
  • Higher Ed/Labs: experience with EH&S, AAALAC, BSL, vivarium/lab environments

Knowledge, Skills and Abilities

  • Change management and continuous improvement skills
  • Strong knowledge of contracts (AIA or equivalent), cost control, scheduling, and change management.
  • Strong knowledge of Financial Acumen (budgeting, forecasting, cost modeling, contingencies, escalation)
  • Proficiency with project delivery methodologies (DB, CMAR, DBB; IPD exposure is a plus)

Work Location
The office location is 780 Regent Street, Madison, WI 53715. An in-office requirement is expected three (3) days per week and two days may be worked off-site/remote. Telecommuting agreements are subject to change at any time.

How to Apply:

Applicant screening will begin immediately and be ongoing through July 5, 2026. However, applications may be accepted until the position has been filled.

To receive full consideration, applicants are required to apply online and provide in PDF format a Resume and Cover letter addressing your experience and education as it applies to all minimum and preferred qualifications.

Contact Information:

Questions may be addressed to angie.koppen@uwss.wisconsin.edu.

Accommodation Request

If you need to request an accommodation because of a disability, you can find information about how to make a request by contacting uwshr@wisconsin.edu.

Criminal Background Check and Reference Check Policy

This offer of employment is conditional pending the results of a criminal background check and a reference check process that includes questions regarding employee misconduct, sexual violence, and sexual harassment. If you have prior work history within the past 7 years with the Universities of Wisconsin, your personnel file will also be reviewed for employee misconduct. If the results are unacceptable, the offer will be withdrawn or, if you have started employment, your employment will be terminated.

Employment Authorization

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on, before, or after the effective date of appointment.

Confidentiality

The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. . 19.36(7).

Benefits Information

Universities of Wisconsin employees receive an excellent benefits package. To learn more about the benefits package, review the Faculty, Academic Staff & Limited Appointees or University Staff Please see this link for total compensation information: Universities of Wisconsin Health & Retirement Contributions Estimator to provide you with total compensation information.

Clery Act information

The Universities of Wisconsin provides statistics on campus crime in its Annual Security Report. For more information on university campus statistics see https://www.wisconsin.edu/compliance/clery/.

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.