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Program Operations Assistant Jobs in Michigan (NOW HIRING)

VOA Michigan

Program Manager - GPD

Detroit, MI · On-site

$67K - $73K/yr

Lead and manage the daily operations of the grant programs within the facility, clinical and non-clinical staff, and housing programs for homeless veterans * Assist in developing, implementing, and ...

General Motors

Assistant Program Manager

Warren, MI · On-site

Facilitate Program Operations Meetings (POPs) to track and resolve program issues, including ... If you need a reasonable accommodation to assist with your job search or application for employment ...

General Motors

Assistant Program Manager

Warren, MI · On-site

Facilitate Program Operations Meetings (POPs) to track and resolve program issues, including ... If you need a reasonable accommodation to assist with your job search or application for employment ...

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Program Operations Assistant information

What does an operations assistant do?

An operations assistant supports the daily functions of an organization by handling administrative tasks, coordinating schedules, managing communication, and assisting with project logistics. They often use tools like spreadsheets and office software and may need strong organizational and communication skills. Their role helps ensure smooth and efficient operations within the team or department.

What job makes $10,000 a month without a degree?

A Program Operations Assistant typically does not earn $10,000 a month without a degree; such high salaries are uncommon for entry-level or support roles. High-paying jobs that can reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or entrepreneurship. Most roles with this income level involve significant responsibility, expertise, or business ownership.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level consulting, specialized medical professionals like surgeons, senior corporate executives, or certain legal roles such as trial lawyers. These positions often require advanced skills, extensive experience, and sometimes certification or licensure, and they may involve project-based or contract work with high compensation rates.

What is the salary of an operations assistant?

The salary of a Program Operations Assistant typically ranges from $35,000 to $50,000 annually, depending on experience, location, and organization size. Entry-level positions may start lower, while experienced assistants or those in larger organizations can earn higher wages. Benefits and opportunities for advancement are often included in compensation packages.

What are the key skills and qualifications needed to thrive as a Program Operations Assistant, and why are they important?

To thrive as a Program Operations Assistant, you need strong organizational skills, attention to detail, and experience in administrative support, typically supported by a high school diploma or associate degree. Familiarity with office productivity software (such as Microsoft Office Suite), scheduling systems, and database management is commonly required. Excellent communication, problem-solving abilities, and adaptability are vital soft skills for coordinating tasks and supporting team objectives. These skills ensure efficient program execution, smooth workflow, and effective collaboration within the organization.

What are some common challenges faced by Program Operations Assistants, and how can they be successfully managed?

Program Operations Assistants often juggle multiple tasks simultaneously, such as managing schedules, coordinating events, and handling communications between departments. One common challenge is adapting to shifting priorities and tight deadlines, which requires strong organizational and time-management skills. Successful assistants develop proactive communication habits and reliable tracking systems to ensure nothing falls through the cracks. Building good relationships with team members and being resourceful when solving problems also help manage the dynamic nature of the role.

What are Program Operations Assistants?

Program Operations Assistants are administrative professionals who support the daily operations of programs within an organization. Their duties include managing schedules, coordinating meetings, maintaining records, preparing reports, and assisting with event planning. They serve as a vital link between program managers, staff, and participants, ensuring that program activities run smoothly and efficiently. Program Operations Assistants often handle communications, process paperwork, and provide general support to help achieve program goals.

What is the difference between Program Operations Assistant vs Program Coordinator?

AspectProgram Operations AssistantProgram Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require additional certificationsBachelor's degree often preferred; relevant certifications can be beneficial
Work EnvironmentOffice settings, program sites, or remote work; supporting daily operationsOffice or field settings; overseeing program implementation and coordination
Employer & Industry UsageNonprofits, government agencies, educational institutionsNonprofits, government, healthcare, and educational sectors
Common Search & Comparison IntentUnderstanding entry-level operational roles in programsManaging and coordinating program activities and teams

The Program Operations Assistant typically handles daily operational support tasks, focusing on administrative and logistical functions. In contrast, the Program Coordinator often takes on a broader role in overseeing program activities, coordinating teams, and ensuring program goals are met. Both roles are essential in program management but differ in scope and responsibilities.

What cities in Michigan are hiring for Program Operations Assistant jobs? Cities in Michigan with the most Program Operations Assistant job openings:
Program Operations Assistant jobs near you

Program Manager - GPD

VOA Michigan

Detroit, MI • On-site

$67K - $73K/yr

Full-time

Posted 5 days ago

Key responsibilities

  • Lead and manage the daily operations of the Detroit Veteran Transitional Housing and Grant and Per Diem Case Management programs.

  • Supervise and coach staff, including recruiting, hiring, training, and performance evaluation for GPD and GPD-CM leadership roles.

  • Serve as the primary point of contact for the Detroit Veteran Affairs Medical Center for referrals, program participants, and emergent needs.

Job description

Description
SUMMARY:
The Program Manager, Volunteers of America Michigan (VOAMI) is an at-will position that will report directly to the Vice President of Social Services. This position will be responsible for the supervisory and operational oversight of the agency's Detroit Veteran Transitional Housing (Grant Per Diem) and Grant and Per Diem Case Management (GPD-CM) programs in Detroit, Michigan. This role will be highly visible in community relations and communication.
ESSENTIAL JOB FUNCTIONS:
  • Lead and manage the daily operations of the grant programs within the facility, clinical and non-clinical staff, and housing programs for homeless veterans
  • Assist in developing, implementing, and monitoring program budget
  • Primary point of contact for Detroit's Veteran Affairs Medical Center (VAMC) for all incoming referrals, program participants, and emergent needs
  • Work cohesively with VA liaisons for Grant and Per Diem and Grant and Per Diem Case Management to ensure participant success and quality outcomes.
  • Champion new electronic health record project implementation, actively engage in process improvement, train, support and hold team members accountable for sustainable outcomes.
  • Share 24-hour on-call oversight with Resident Specialist Supervisor and Lead Resident specialist, which may lead to physically providing onsite support.
  • Monitor systems to ensure efficient and economically sound operations
  • Ensure compliance with VOAMI policies and procedures
  • Ensure employee and client safety and proper risk control of known hazards
  • Manages and responds to crises and emergencies
  • Manage small caseload of clients, supporting fluctuations in daily census
  • Actively coach and develop staff in case management best practices (data quality, case file integrity, client interaction, individualized service plans, etc.)
  • Manage grant renewals, reports, budgets and correspondence relative to assigned programs, in partnership with the Vice President of Social Services. Write periodic reports to comply with grant requirements
  • Collaborate with Vice President of Social Services, Supportive Services for Veteran Families (SSVF), and Suicide Prevention and Referral Program for Veterans (SERV) Program Manager to ensure efficient program operations and build relationships with community partners and other program stakeholders
  • Work alongside program management and staff from other geographic locations
  • Take ownership of program operations, and cooperate with the Compliance team on correcting exceptions and/or implementing recommendations
  • Assist with CARF accreditation planning and implementation
  • Meet with VA and community service agencies to provide coordination of collaborative efforts and ensure cooperation and coordination for providing comprehensive services
  • Participate in required program meetings/conferences and VOAMI Leadership/Compliance training
  • Assist with case management platform training and use with program staff
  • Review and certify client eligibility, and complete financial assistance requests
  • Provide guidance to both frontline and support staff on program guidelines and regulations
  • Ensure accuracy of database systems information

RELATED JOB FUNCTIONS:
  • Recruit, interview, hire, and train staff for GPD and GPD-CM Leadership roles.
  • Oversee the daily operations of the building
  • Provide constructive and timely performance evaluations
  • Develop/Maintain partnerships with community resources, community Continuums of Care and referral sources
  • Other duties as assigned by the Vice President of Social Services

SUPERVISION:
  • Resident Specialist Supervisor
  • Kitchen Manager
  • Lead Case Manager

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
  • Knowledge of mental illness, trauma, substance abuse, physical disability and other common barriers for the homeless and at-risk veteran population, and an ability to work with these individuals
  • Knowledge of grants and contract fundamentals
  • Ability to work flexible hours and travel as required.
  • Knowledge of community-based resources, social service referral networks and advocacy practices relevant to the homeless and at-risk veteran population
  • Excellent organizational skills and attention to detail
  • Strong supervisory and leadership skills
  • Strong analytical and problem-solving skills
  • Ability to organize and perform work independent of direct supervision
  • Ability to use sound judgment in crisis situations
  • Ability to work effectively with individuals of varying incomes, skill levels, experiences, and backgrounds
  • Ability to manage multiple tasks simultaneously through effective planning
  • Commitment to the mission and values of VOAMI

Other Requirements:
  • Ability to work various shifts and irregular hours as needed, including attendance at mandatory meetings and trainings
  • Must maintain a valid Michigan driver's license and driving record that satisfies insurability requirements

REQUIRED EDUCATION AND EXPERIENCE:
  • Bachelor's Degree in a Human Service field or equivalent combination of experience and education.
  • Preferred fully licensed in the state of Michigan with one of the following: LPC, LMSW, LP with either CADC or CAADC certification
  • Minimum of three years of case management supervision experience with three years of program management

ESSENTIAL REQUIREMENTS:
Physical Requirements:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential duties of this job. While performing the duties of this job the employee is frequently required to sit, stand, walk, talk, see, hear, use hands and fingers to manipulate keys on a keyboard, and drive. The vision requirement includes close and distant vision. Occasionally required to lift to 10 pounds. Reasonable accommodation may be provided to enable individuals with disabilities to complete the application process or to perform the essential duties of the job. To request accommodation, please contact: HR@voami.org.
Environmental Working Requirements:
Work is done either on-site or remote with exposure to computer screens. Assignments may require work done individually or in teams with members at various staffing levels. The work environment, at times, may subject staff to behavioral and medical events that could be physically hazardous.
VOAMI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

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