Program Manager Jobs in Commerce, GA (NOW HIRING)

Position Summary: The REMIX Program Manager will promote clubhouse services in the community to increase census of the program as well as develop relationships that will help support the youth as they transition out of the clubhouse. The Program Manager will also ensure that clubhouse operations remain in sync by meeting with clubhouse team on a weekly basis. Communication regarding the activities scheduled, transportation routes, and member information should be shared daily to ensure ongoing supervision and clinical benefit for members.

Job Responsibilities and Performance Standards:

• Supervises and plans the work of assigned staff.
  • Ensures program compliance with all federal, state, and local licensing and operating standards.
  • Develops, implements, and maintains program policies and procedures as needed.
  • Continuously evaluates service delivery effectiveness in meeting the needs of consumers.
  • Continuously monitors existing operated, contracted sites in accordance with established guidelines.
  • May procure or develop new sites based upon identified consumer population needs.
  • Makes site visits to assist in the implementation of programs and monitors the use of resources.
  • Thoroughly conducts or delegates the assessment of programs; provides feedback and recommendations based on findings and in accordance with established policies and procedures.
• Manages human resources and employee relations functions.
  • Works cooperatively with appropriate staff to identify potential candidates for placement.
  • Works with parents/families of consumers to assess and determine consumer needs in a community/family placement setting.
  • Develops effective individualized placement plans for consumers.
  • Effectively monitors consumer behavior and progress for placement suitability.
  • Assigns a case manager to each consumer to ensure services delivered meet identified needs.
  • Assesses needs of target population through proficient and thorough use of surveys, literature searches, focus groups and other research methods.
  • Meets program deadlines for all assessment tasks.
• Establishes and maintains relationships with other agencies and organizations in the community to meet community needs and prevent duplication of services.
  • In accordance with program criteria and established guidelines, identifies and/or interviews potential residential providers for consumers.
  • Secures all needed support services for consumers.
  • Continually assesses each placement for quality and effectiveness of services delivered.
  • Continuously monitors client placements for acceptability and if needed, takes steps to remove clients from unacceptable placement situations.
  • Obtains and/or monitors eligibility for SSI and/or other subsidies for consumers.
• Evaluates the provision and quality of recommended services to assure compliance with program requirements and policies.
  • Monitors expenditures and accurately prepares budgetary proposals.
  • Promptly identifies and responds appropriately to correct or minimize cost overruns.
  • Periodically evaluates program equipment, materials, and furniture to determine replacement costs for inclusion in budgetary figures.
• Guides and oversees the distribution of resources.
  • Recommends administrative and team staff methods for improving treatment programs based on available data, professional judgement and in accordance with established guidelines.
  • Effectively supports interdepartmental and unit cooperation in implementing new programs and procedures to increase the quality of services.
  • Establishes and maintains cooperative working relationships with outside agencies in order to facilitate the appropriate use of program services.
• Identifies and/or manages grants, contracts, and other facets associated with the programs.
  • Coordinates with landlords on priority care and maintenance.
  • Ensures facility compliance with applicable federal/state/local fire, health & safety requirements.
  • Ensures routine and emergency maintenance on all equipment.
• Identifies training needs and ensures that necessary job-related instruction is provided to employees.
  • Ensures employees are properly trained to meet their performance requirements.
  • Identifies training programs needed in the department/unit to meet objectives.
  • Follow-up after employees have attended training courses and reinforces/supports the skills learned during training.
• Implements, coordinates, monitor and evaluate social services programs.
  • Conducts individual sessions to provide appropriate guidance and direction pertaining to personal and social development.
  • Conducts family counseling or educational sessions according to accepted therapeutic methodologies around interpersonal relationships, conflict management, & social competencies.
  • Conducts group counseling sessions using accepted social work/therapeutic methods to promote planned change in consumer support system.
  • Provides social and psychological support to consumers and their families through listening and discussing problems and progress as necessary.
  • Develops effective interventions based upon consumer's behavior.
  • Implements, or facilitates, intervention plan and/or crisis management promptly by mobilizing resources and ensuring there is a 24-hour service plan.
  • Appropriately assesses consumer's need for medication, risk of harm, hospitalization, and physician involvement through (i.e., direct and indirect interactions with consumers, other care providers or staff members) chart reviews.
• Manages and participates in the development of the program budget.
  • Develops and maintains a network of community contacts.
  • Participates in strategy or review sessions, committees, and task force work to facilitate linkages and communication.
  • Represents the facility in planned community meetings.
  • Participates in meetings pertaining to case management, case collaboration and discharge planning, providing appropriate consumer information.
  • Arranges and/or provides follow-up appointments at consumer's local mental health or developmental disability centers prior to discharge.
  • Makes referrals to appropriate agencies for support services prior to date of discharge.
• Organizes community stakeholders and resources to identify proactive and effective solutions.
  • Defines goals and/or required results at the beginning of performance period and gains acceptance of ideas by creating a shared vision.
  • Communicates regularly with staff on progress toward defined goals and/or required results, and provides specific feedback and initiates corrective action when goals and/or results are not met.
  • Confers regularly with staff to review employee relations climate, specific problem areas and actions necessary for improvement.
  • Evaluates employees at scheduled intervals; obtains and considers all relevant information in evaluations and supports staff by giving praise and constructive criticism.
  • Recognizes contributions and celebrates accomplishments.
  • Motivates staff to improve quantity and quality of work performed and provides training and development opportunities as appropriate.
• Oversees facilities management operations.
• Attends seminars and professional meetings when available.
• Maintains a continuing education program by attending in-service training when scheduled.
• Maintains professional knowledge by reading up-to-date articles, books, etc.

Minimum Qualifications: Bachelor's degree in a related field and five years of related experience with at least three of those years in a supervisory role OR master’s degree in a related field and three years of related experience with at least one year in a supervisory role Or One year at the lower level or position equivalent.

Preferred Qualifications: A master’s degree from an accredited educational institution in Psychology, Social Work, or Community Counseling AND a clinical license (or license-eligibility) in the state of Georgia.