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Program Manager Jobs in Burnaby, BC (NOW HIRING)

Program Manager, Digital Customer Success

Vancouver, BC · Hybrid

CA$80K - CA$108K/yr

  • Medical

  • Dental

  • Vision

We are seeking a Program Manager, Digital Customer Success to own the execution and evolution of Clio's digital customer success strategy. Working closely with customer success leadership, operations ...

Receives general direction from the Manager, Graduate Program and Department Head, and reports directly to the Administrator. Work Performed Students Services and Advising * Provides front-line ...

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Program Manager information

See Burnaby, BC salary details

$26.6K

$88.9K

$170.3K

How much do program manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for program manager in Burnaby, BC is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,257.00 and $118,081.00 per year, depending on experience, location, and employer.

What is a program manager?

Program managers are professionals responsible for overseeing multiple related projects within an organization, ensuring they align with strategic goals and deliver expected outcomes. They coordinate the efforts of project managers, manage resources, set priorities, and address risks and issues that arise across the program. Unlike project managers who focus on individual projects, program managers take a broader view, ensuring that all projects within a program work together effectively to achieve long-term business objectives.

What does a program manager do?

The job of a program manager is to plan, organize, and coordinate management programs or external programs for a business or institution. As a program manager, your duties vary depending on the type of organization for which you work, but many of the responsibilities for this role are similar or overlap. You typically supervise numerous associates and analysts who help prepare data and assessments about current programming and how it can be improved. You help to implement new programs for employees or customers and promote them through HR or outreach coordinators and marketing professionals. You also assess individual projects and how they interact with one another.

What are the key skills and qualifications needed to thrive as a program manager, and why are they important?

To thrive as a Program Manager, you need strong project management skills, strategic planning abilities, and a relevant degree, often supported by certifications like PMP or Agile. Familiarity with tools such as Microsoft Project, Jira, or Asana is essential for tracking progress and managing resources. Exceptional communication, leadership, and problem-solving skills help you motivate teams and navigate complex stakeholder environments. These competencies ensure that programs are delivered on time, within scope, and aligned with organizational goals.

What are some common challenges program managers face when coordinating cross-functional teams?

Program Managers often encounter challenges such as aligning priorities across diverse teams, managing conflicting stakeholder expectations, and ensuring clear communication among departments with different workflows. Navigating these challenges requires strong negotiation and problem-solving skills, as well as the ability to build consensus and foster collaboration. Successful Program Managers proactively establish regular check-ins, promote transparency, and adapt strategies to keep projects on track and maintain team engagement.

What is the difference between Program Manager vs Project Coordinator?

AspectProgram ManagerProject Coordinator
CredentialsTypically requires a bachelor’s degree, PMP or similar certifications often preferredUsually requires a bachelor’s degree; certifications like CAPM are common
Work EnvironmentOversees multiple projects within a program, strategic focusSupports project teams, handles administrative tasks
Employer & Industry UsageUsed across industries like IT, construction, healthcareCommon in similar industries, supporting project execution

The Program Manager focuses on managing multiple related projects to achieve strategic goals, while the Project Coordinator supports individual projects with administrative and logistical tasks. Both roles require coordination skills, but the Program Manager has a broader, strategic scope.

How much do program managers make?

Program managers typically earn an average salary of around $115,000 to $135,000 annually, depending on experience, industry, and company size. In some regions, salaries can range from $90,000 to over $150,000, with additional compensation for certifications like PMP and experience in project management tools such as MS Project or Jira.

What are the top 3 skills of a program manager?

A program manager needs strong leadership and communication skills to coordinate multiple projects and teams effectively. Organizational and strategic planning abilities are essential for managing complex initiatives and aligning them with business goals. Additionally, proficiency in project management tools and methodologies, such as Agile or PMP certification, enhances their ability to deliver successful programs.

What is the role of a program manager?

A program manager oversees multiple related projects to ensure they align with organizational goals, coordinate resources, and deliver value. They develop strategies, manage stakeholder communication, and monitor progress using tools like Gantt charts and project management software. Strong leadership, communication, and organizational skills are essential for success in this role.

What are the most commonly searched types of Program jobs in Burnaby, BC?

The most popular types of Program jobs in Burnaby, BC are:

What cities near Burnaby, BC are hiring for Program Manager jobs?

Cities near Burnaby, BC with the most Program Manager job openings:

Infographic showing various Program Manager job openings in Burnaby, BC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $88,927 per year, or $42.8 per hour.

Neuroimmunology Research Program Manager

Ubc

Vancouver, BC

CA$7.8K - CA$12K/mo

Full-time

Posted 5 days ago


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Job description

Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Research and Facilitation, Level CJob TitleNeuroimmunology Research Program ManagerDepartmentMS Research Network | Department of Medicine | Faculty of MedicineCompensation Range$7,851.50 - $12,243.25 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End DateAugust 26, 2026

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

This position is subject to the satisfactory completion of required background checks

Job End Date

September 13, 2028

Please note, this position is a two (2) year term position, with the possibility of renewal.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.


Job Summary
The Research Manager will provide strategic leadership and operational oversight for the research program of the UBC Chair in Multiple Sclerosis and Autoimmune Neurology, Dr. Jan D. Lunemann (principal investigator, PI), located in the Djavad Mowafaghian Centre for Brain Health. This role is responsible for the overall direction, planning, and performance of a multi-project research portfolio, ensuring alignment with program priorities and the strategic objectives of the MS Research Network. The position is integral to carrying out the goals and strategic priorities of the MS Research Network and works closely with the Chair, whose work focuses on brain health and immunology research, specifically as it relates to immune-mediated diseases of the nervous system such as multiple sclerosis and related disorders. This individual will also work closely with clinician-scientists, researchers, as well as research and clinic staff at the Djavad Mowafaghian Centre for Brain Health, and within the broader PHSA community including Vancouver Coastal and VCHRI as well as Network Manager, MS Research Network.
Organizational Status
The Research Manager will report directly to Dr. Lunemann. Dr. Lunemann, the inaugural UBC Chair in Multiple Sclerosis (MS) and Autoimmune Neurology Research and Director of the MS and Neuromyelitis Optica Program UBC. The Research Manager works at the program portfolio level to translate the Chair's vision into priorities, strategy, and direction, oversees alignment, risk management, and performance and leads external relationships and partnerships for the development, implementation, and coordination of a multiproject research portfolio spanning basic, translational, and clinical research in multiple sclerosis and related autoimmune neurological diseases. The research program will accelerate innovation and advance clinical disease management for the benefit of people with MS and beyond.


The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities in the world. Since 1915, UBC's entrepreneurial spirit has embraced innovation and challenged the status quo. UBC encourages its students, staff and faculty to challenge convention, lead discovery and explore new ways of learning. At UBC, bold thinking is given a place to develop into ideas that can change the world.


Our Vision: To Transform Health for Everyone


Ranked among the world's top medical schools with the fifth-largest MD enrollment in North America, the UBC Faculty of Medicine is a leader in both the science and the practice of medicine. Across British Columbia, more than 12,000 faculty and staff are training the next generation of doctors and health care professionals, making remarkable discoveries, and helping to create the pathways to better health for our communities at home and around the world.

The Faculty of Medicine -comprised of approximately 2,600 administrative support, technical/research and management and professional staff, as well approximately 620 full-time academic and over 14,000 clinical faculty members-is composed of 19 academic basic science and/or clinical departments, 3 schools, and 26 research centres and institutes. Together with its University and Health Authority partners, the Faculty of Medicine delivers innovative programs and conducts research in the areas of health and life sciences. Faculty, staff and trainees are located at university campuses, clinical academic campuses in hospital settings and other regionally based centres across the province.


The UBC Vancouver Campus is located on the traditional, ancestral, and unceded territory of the xmkym (Musqueam) people. The City of Vancouver is located on Musqueam, Squamish, and Tsleil-Waututh First Nations territory.
Work Performed

  • Provides strategic leadership and oversight for the Neuroimmunology research program, establishing priorities, goals, work plans, timelines, and deliverables across multiple projects; monitors overall progress to ensure alignment with program and MS Research Network objectives.
  • Leads the development and implementation of strategic research plans by conducting environmental scans, identifying emerging opportunities and risks, developing strategic recommendations, and translating the Principal Investigator's (PI) scientific vision into operational plans. Aligns initiatives with program and MS Research Network priorities and coordinates implementation across multiple research projects and collaborators.
  • Coordinate day-to-day operations of research projects, including detailed work planning, timelines, deliverables and communication across the research team.
  • Develops and maintains study protocols, amendments, and operational documentation, translating research projects and concepts into written documentation.
  • Prepares and manages ethics submissions, renewals, and amendments, ensuring adherence to regulatory and institutional requirements.
  • Acts as the primary liaison for the research program, leading communication with collaborators, funding bodies, and external stakeholders to facilitate partnerships, resolve complex issues, and ensure effective information flow.
  • Develops and maintains strategic partnerships with internal and external collaborators, health authorities, industry, funding agencies, commuinty organizations, and other collaborators. Represents the research program in partnership discussions, negotiates operational aspects of collaborations, and advances strategic partnership opportunities aligned with MS and NMO Research priorities.
  • Leads financial planning and resource management by developing budgets, forecasting resource requirements, monitoring expenditures, and providing strategic recommendations to support program priorities and the responsible stewardship of research funds.
  • Provides expert advice and strategic recommendations in research administration, program management, and project management to support PI and program-level planning, decision-making, and implementation.
  • Leads the identification, assessment, and prioritization of funding opportunities by monitoring funding landscapes, evaluating alignment with research priorities, developing funding strategies, and coordinating competitive grant development activities.
  • Coordinates and provides oversight of research compliance, ensuring grant applications, ethics submissions, and research outputs meet institutional, sponsor, and regulatory requirements.
  • Prepares and oversees the development of reports, presentations, and other documentation related to research program activities for internal and external audiences.
  • Leads the development and implementation of strategic communications and knowledge mobilization initiatives to enhance the visibility and impact of the research program. Develops communication strategies, identifies dissemination opportunities, oversees the preparation of communications materials, coordinates communications across collaborating organizations, and provides strategic advice on stakeholder engagement and communications approaches.
  • Oversees workforce planning and staff oversight, including defining roles, supporting recruitment, and providing guidance and performance direction to staff.
  • Leads the development and implementation of strategic communications and knowledge mobilization initiatives to enhance the visibility and impact of the research program. Develops communication strategies, identifies dissemination opportunities, oversees the preparation of communications materials, coordinates communications across collaborating organizations, and provides strategic advice on stakeholder engagement and communications approaches.
  • Oversees the planning and delivery of program-level events and engagement activities, ensuring alignment with strategic objectives.

Consequence of Error/Judgement
Errors in judgment could lead to inappropriate decisions impacting the Neuroimmunology Research Programs' finances and other resources, the efficiency and effectiveness of the Research Programs' operations and the reputation of the Program, MS Research Network, involved Facultiesand University.

A high degree of accuracy and initiative is required and relied upon by the MS Research Network's academic leaders and others in decision-making and effective implementation of strategic priorities, operational management, problem resolution and in addressing unique situations and opportunities.

Errors in judgement in handling personnel issues could lead to legal/financial issues, disruption to the Neuroimmunology Research Program activities, grievances and impact the reputation of the Unit, Faculties and University.

The incumbent is responsible for proactively identifying, communicating, and escalating issues, risks, and unusual situations to the PI as they arise or are anticipated.
Supervision Received
This position works under the overall supervision of the Principal Investigator. The incumbent exercises a high degree of professional judgement, autonomy and strategic leadership in translating the PI's scientific vision into operational strategies, recommendations, and implementation plans. The PI retains ultimate accountability for the scientific direction of the research program and key strategic decisions. The incumbent is expected to work collaboratively with minimal daytoday supervision, exercising independent judgement in carrying out responsibilities based on broad objectives and priorities.
Supervision Given
This position will provide functional guidance and daytoday support to research technicians, trainees, and students at the undergraduate and graduate levels. This includes providing direction related to assigned tasks, supporting onboarding and training processes, and ensuring work is completed in alignment with project requirements and timelines, under the overall supervision of the Principal Investigator.
Minimum Qualifications
For research work, a post-graduate degree or equivalent professional designation with a minimum of four years of related experience, or an equivalent combination of education and experience. Otherwise, an undergraduate degree in a relevant discipline is required with a minimum of six years of related experience, or an equivalent combination of education and experience.
- Willingness to respect diverse perspectives, including perspectives in conflict with one's own

- Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion


Preferred Qualifications

  • Master's degree or PhD is strongly preferred.
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to work effectively with diverse populations.
  • Demonstrated ability to work both independently and as part of a team.
  • Proactive team member capable of fostering cooperative relationships with the research team, stakeholders, and staff to enhance the flow of information and ideas.
  • Ability to follow direction while also demonstrating initiative and self-direction in response to changing project needs.
  • Experience in qualitative research, preferably a health-related field.
  • Background in immunology, neuroscience and neuroimmunology considered an asset.
  • Knowledge of current research regulatory guidelines (ICH-GCP, Health Canada Div. 5, research involving human subjects) and standards is preferred.
  • Proficiency in Microsoft Office programs, including Outlook, Word, Excel, and PowerPoint; experience with PeopleSoft or Information System preferred.
  • Ability to develop and monitor budgets.
  • Knowledge of University administrative policies, procedures, guidelines.
  • Experience performing literature reviews.
  • Experience writing ethics applications and grant applications.
  • Experience preparing manuscripts and PowerPoint presentations of research results.
  • Experience with the secure management of confidential research materials.
  • Strong understanding of ethics protocols and strict adherence to data security and research ethics policies.
  • Demonstrated ability to prioritize work, multi-task, work under pressure, and meet deadlines.
  • Strong attention to detail and accuracy in work.
  • Knowledge of University policies and procedures preferred; familiarity with file and records classification systems is an asset.
  • Commitment to enhancing awareness, knowledge, and skills related to equity, diversity, and inclusion.



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