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Program Manager Process Improvement Jobs in Illinois

Softchoice

Agile Program Manager

Chicago, IL

As an Agile Program Manager for Managed Services, you will own a portfolio of strategic and ... improvement and process excellence * Champion a culture of Continuous Service Improvement (CSI ...

Softchoice

Agile Program Manager

Chicago, IL · On-site

As an Agile Program Manager for Managed Services, you will own a portfolio of strategic and ... improvement and process excellence * Champion a culture of Continuous Service Improvement (CSI ...

Synch-Solutions

RPA Program Manager

Chicago, IL · On-site +1

The RPA Program Manager will interface with stakeholders throughout the enterprise to help drive the adoption of RPA. This role leads several teams, including business, analysis, RPA development, PMO ...

Flex

Program Manager

Buffalo Grove, IL

The Program Manager manages and oversees the end-to-end product lifecycle for a manufacturing ... Continuous Improvement: Drive initiatives for process improvements and operational efficiencies.

TEKsystems

QAQC Program Manager

Chicago, IL

$65 - $125/hr

... process improvement. * Experience utilizing Bluebeam or Procore . * Ability to drive results and ... program management mindset. You'll be comfortable creating structure, establishing processes ...

Flex Ltd.

Program Manager

Buffalo Grove, IL · On-site

The Program Manager manages and oversees the end-to-end product lifecycle for a manufacturing ... Continuous Improvement: Drive initiatives for process improvements and operational efficiencies.

Foxhole Technology

Program Manager

North Chicago, IL · On-site

$180K - $220K/yr

Establish, communicate, and enforce work standards, processes, and performance expectations across ... Ensuring quality control and continuous improvement of program performance Minimum Requirements

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Program Manager Process Improvement information

What is a program manager process improvement?

A Program Manager Process Improvement is a professional responsible for identifying, planning, and implementing changes to business processes to increase efficiency, reduce costs, and improve overall performance within an organization. They manage multiple projects or initiatives related to process optimization, often using methodologies such as Lean, Six Sigma, or Agile. Their role involves collaborating with cross-functional teams, analyzing data, and ensuring that process changes align with the organization’s strategic goals.

How does a program manager process improvement typically collaborate with cross-functional teams?

Program Managers for Process Improvement frequently work alongside teams from operations, IT, finance, and quality assurance to identify inefficiencies and implement solutions. Collaboration often involves facilitating workshops, gathering feedback, and aligning process changes with organizational goals. Building strong relationships and clear communication are essential, as the role requires gaining buy-in from diverse stakeholders and ensuring seamless adoption of new processes. Regular check-ins and progress tracking help keep everyone aligned and address any challenges that arise during implementation.

What are the key skills and qualifications needed to thrive as a program manager process improvement, and why are they important?

To thrive as a Program Manager Process Improvement, you need expertise in project management, process mapping, and data analysis, often supported by a degree in business or engineering and certifications like Lean Six Sigma or PMP. Familiarity with process improvement tools (e.g., Kaizen, DMAIC), project management software, and data visualization platforms is typically required. Strong leadership, communication, and change management skills help drive initiatives and motivate cross-functional teams. These skills and qualities are crucial for ensuring efficient project delivery, stakeholder alignment, and measurable improvements in organizational performance.

What is the difference between Program Manager Process Improvement vs Business Analyst?

AspectProgram Manager Process ImprovementBusiness Analyst
Primary FocusOverseeing process improvement initiatives across programsAnalyzing business needs and defining requirements
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, or relevant business analysis certifications
Work EnvironmentProject teams, cross-functional departmentsStakeholder meetings, data analysis, documentation
Industry UsageCommon in manufacturing, IT, healthcareWidespread across finance, IT, consulting

While both roles focus on improving business processes, Program Manager Process Improvement leads large-scale initiatives and manages multiple projects, whereas Business Analysts concentrate on analyzing and defining specific business requirements to support project goals.

What are popular job titles related to Program Manager Process Improvement jobs in Illinois?

For Program Manager Process Improvement jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Program Manager Process Improvement jobs in Illinois look for?

The top searched job categories for Program Manager Process Improvement jobs in Illinois are:

What cities in Illinois are hiring for Program Manager Process Improvement jobs?

Cities in Illinois with the most Program Manager Process Improvement job openings:

Program Manager Process Improvement jobs near you
Infographic showing various Program Manager Process Improvement job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 30% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

GBS Process Excellence Manager

Archer Daniels Midland

Chicago, IL • On-site

Full-time

Posted 3 days ago

New

ADM rating

7.9

Company rating: 7.9 out of 10

Based on 185 frontline employees who took The Breakroom Quiz

75th of 365 rated logistics

Job description

GBS Process Excellence Manager - Chicago or Decatur, IL or Erlanger, KY 
Description:
In the role of NA GBS Continuous Improvement Manager, you will be an integral part of our GBS Management Office team and enhance service delivery across our GBS in North America. A significant percentage of your time will be optimizing processes, ensuring exceptional service standards to drive efficiency and effectiveness. The ideal candidate will have strong project execution skills, a keen eye for process improvement, team leadership, and the ability to work effectively in a fast-paced, multinational environment.
Key Responsibilities:
  • Lead initiatives to streamline and enhance GBS processes, ensuring efficiency and effectiveness.  Develop project charters, conduct LEAN events to process maps and identify improvement opportunities, and implement a monitoring plan for end-to-end process improvements.
  • Deploy Service Delivery Model (operating model) using Lean methods such as Leader Standard work, daily huddles, daily capacity management, and other lean tools.
  • Train frontline employees in Lean methods including Root Cause Analysis and streamline and stabilize processes and enable automation.
  • Develop and implement transition plans or scope of expansions for new business units and functions joining the GBS framework. Act as the primary point of contact for internal and external stakeholders during the transition process.  Evaluate the effectiveness of transition and expansion efforts and implement lessons learned for future initiatives.
  • Demonstrated analytical skills to interpret data, identify trends, and generate actionable insights that contribute to informed decision making.
  • Strong capacity for critical thinking, pushing the boundaries, and challenging the status quo to drive continuous improvement.
  • Proven ability to collaborate effectively with cross functional teams and communicate to stakeholders with technical and non-technical backgrounds.
  • Adept at driving process changes by effectively communicating insights, recommendations, and the rationale behind process improvements to stakeholders, and facilitating the adoption of new practices within the organization.
  • Foster a culture of continuous improvement by working closely with GBS teams and wider organizations to understand their needs and challenges and providing them with recommendations to enable data-driven decision-making.
  • Enable teams to drive process standardization/simplification, establish internal controls for risk mitigation, and accelerate value generation through data-driven insights.
  • Implement and monitor process improvements, measuring the impact on key performance indicators (KPIs).
  • Translate business needs and opportunities into clear, actionable insights across dashboards, scorecards, and ad-hoc analyses.
  • Support the design and iteration of custom dashboards which can be easily understood and used for strategic decision making.
  • Bring structure to business requests, translate requirements into an analytical project approach, and leads projects through completion.
  • Prepare and deliver visualizations and internal presentations that translate analytic insights into tangible, actionable solutions for business partners to implement.
Technical Skills:
Experience in Global Business Services (GBS):
  • Understanding typical GBS processes, including RTR, PTC, STP, IT, among others.
  • Knowledge of best practices specific to improving efficiency and service quality in an GBS.
Continuous Improvement and Optimization:
  • Experience with continuous improvement methodologies such as Lean Six Sigma, Kaizen, PDCA, among others.
  • Ability to identify and prioritize opportunities for improvement in operational processes and implement effective changes.
Data and Performance Analysis:
  • Strong skill in data analysis to identify trends, patterns, and relevant insights.
  • Ability to provide regular reports and updates on progress, achievements, and challenges to senior management.
  • Experience using data analysis tools like advanced Excel, Alteryx, Power BI, or equivalent tools.
Project Management:
  • Proven ability to lead continuous improvement projects, from diagnosis through implementation and monitoring.
  • Experience in project management using agile or traditional methodologies.
Behavioral Competencies:
Leadership and Influence:
  • Ability to lead cross-functional teams and motivate them towards common goals.
  • Skill in influencing stakeholders at all levels of the organization to implement changes.
Effective Communication:
  • Excellent verbal and written communication skills, capable of presenting complex analyses clearly and concisely.
  • Ability to adapt communication style for different audiences, from technical staff to executives.
Strategic Thinking:
  • Ability to develop and implement long-term strategies aligned with organizational goals.
  • Vision to anticipate future trends and identify improvement opportunities.
Results Orientation:
  • Focus on achieving set goals and objectives, with the ability to manage multiple projects simultaneously.
  • Commitment to delivering high-quality results within specified deadlines.
Qualifications:
  • Bachelor's degree in related field such as Engineering, Computer Science, Business Administration or equivalent work experience preferred. Postgraduate studies or certifications in Lean Six Sigma and/or Project Management are valued
  • Minimum of 6 years in similar roles, preferably in a Global Business Services environment
  • 7+ years of experience in related field preferred.
  • Proven track record of successfully implementing continuous improvement initiatives and performance in complex organizations.
  • Experience with data visualization and dashboard development via analysis tools (e.g., Power BI or Alteryx) preferred
  • Ability to think outside the box to solve complex problems and implement innovative solutions.
  • Ability to adapt to rapid and emerging changes in the business and technological environment.
  • Commitment to high ethical standards and personal integrity.
Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check. 
REF:112095BR

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