Program Integrity Director Jobs in Silver Spring, MD

Introduction

\r\n\r\nMaryland's\r\nFamily and Medical Leave Insurance (FAMLI) program ensures all workers in\r\nMaryland have paid time off for medical and family reasons. FAMLI is a social\r\ninsurance system covering 2.6 million workers and 180,000 employers, delivered\r\nas a digitally native, public-facing service. We're in the early stages of\r\nbuilding something as big and as far-reaching as unemployment insurance or a\r\nnew health department.\r\nThe\r\nDeputy Assistant Secretary is the most senior executive leader of the Family\r\nand Medical Leave Insurance (FAMLI) Division of the Maryland Department of\r\nLabor (MDOL), working under the direction of the Assistant Secretary for FAMLI\r\nand Deputy Secretary of Modernization.\r\nYou\r\nshould be comfortable working in a startup environment where you think\r\nindependently and operate with a high degree of autonomy. We're looking for\r\nself-starters who are skilled at driving projects forward while communicating\r\nand collaborating closely on teams.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n

GRADE

Grade 26\r\n

LOCATION OF POSITION

100 S\r\nCharles St, Baltimore, MD 21201\r\n

Main Purpose of Job

Deputy Assistant Secretary is the senior most staff member of the Assistant Secretary for the Division of Family Medical Leave Insurance. Responsible for directing programs within the division that have a broad scope and major impact on agency missions and operations. The Deputy provides leadership on methods, procedures, management, and technical matters to FAMLI senior staff members and other managers with the Department and consults with the Assistant Secretary regarding program objectives and standards. Represents and fulfills the responsibilities of the Assistant Secretary in his/her absence as required\r\n

POSITION DUTIES

\r\nDuties of this position\r\ninclude but are not limited to:\r\n\r\n\r\n\r\n\r\n Directly supervises\r\n specific areas of program operations depending on the specific skillset of the\r\n applicant. Areas could include: Customer Services (Claims Administration,\r\n Employer Contributions, Customer Care), Strategic Planning, Operational\r\n Planning, Financial Services, Program Integrity, Digital Services, Policy and\r\n Public Engagement, Performance Management / Business Intelligence, Training,\r\n and Quality Assurance units.\r\n \r\n Assists the Assistant\r\n Secretary in providing oversight for FAMLI's strategic planning, ensuring\r\n alignment with MDOL executive needs and public engagement. Provides guidance on\r\n methods, procedures, management, policy, and technical matters to FAMLI senior\r\n staff members and other managers with the Division, and consults with the\r\n Assistant Secretary regarding program objectives and standards.\r\n\r\n\r\n Oversees initiatives\r\n for implementation and continuous improvement of FAMLI programs and processes.\r\n \r\n Manages and leads staff\r\n to ensure successful implementation and sustainability of FAMLI technical\r\n platform and program.\r\n \r\n In the absence of the\r\n Assistant Secretary, the Deputy represents the Assistant Secretary in\r\n overseeing all functions of FAMLI, including (but not limited to) employer\r\n contributions, benefits, overpayments, digital services, finance, internal\r\n security, communications, policy, employee training and development, and\r\n facilities.\r\n \r\n Other duties as\r\n assigned. \r\n\r\n\r\n\r\n\r\n\r\n

MINIMUM QUALIFICATIONS

\r\nExperience:\r\n\r\n\r\n\r\n\r\n Applicants must possess a minimum of ten(10) years of\r\n professional-level experience managing programs or operations within a complex\r\n organizational framework.\r\n\r\n\r\n\r\n\r\n A minimum of two(2) years from this period must have\r\n involved direct supervision of personnel.\r\n\r\n\r\n\r\n\r\n A minimum of two(2) years from this period must have\r\n involved the application of regulatory frameworks, or the development of\r\n organizational policies and procedures.\r\n\r\n\r\n\r\n\r\n\r\n

DESIRED OR PREFERRED QUALIFICATIONS

\r\nExperience in a public or private\r\nsetting focused on eligibility determination for human services, insurance\r\nclaims administration, or fraud investigation initiatives. \r\nExperience\r\nin leading new government programs and leading organization-wide initiatives. \r\nStrong\r\nverbal and written communication skills for handling complex information\r\n\r\n

SPECIAL REQUIREMENTS

All candidates are\r\nsubject to a background check against files maintained by the Division of\r\nUnemployment Insurance (Labor/DUI) to determine whether any monies are owed\r\nto Labor/DUI as a result of unemployment insurance overpayment/fraud. Any\r\nunpaid debt may have an impact on whether or not a candidate is offered\r\nemployment.\r\n

SELECTION PROCESS

All\r\ninformation concerning the qualifications, including any required documentation\r\n(diploma, transcript, certificate, etc.) must be submitted and received by the\r\nclosing date. Information submitted after this date will not be considered.\r\nApplications that meet minimum and/or selective qualifications will be referred\r\nto the hiring unit for interview selection. Units will select those candidates\r\nmost closely demonstrating the qualifications for the interview.\r\n\r\n\r\nA resume and cover letter are strongly\r\nencouraged for this position. Please upload one Word or PDF file that includes your combined cover\r\nletter and resume using the "Transcript" upload function, or via the JobAps\r\n"Other" tab.\r\n

EXAMINATION PROCESS

The\r\nassessment may consist of a rating of your education, training, and experience\r\nrelated to the requirements of the position. It is important that you provide\r\ncomplete and accurate information on your application. \r\n

BENEFITS

\r\n\r\nThis is a full-time,\r\npermanent position and eligible for full State benefits, which include:\r\n\r\n\r\n\r\n Flexible hours and hybrid teleworking \r\n Paid holidays 12-13 per year \r\n Generous paid leave package (annual,\r\n sick, personal and compensatory leave) \r\n State Pension ('defined\r\n benefit' plan) \r\n Tax-deferred supplemental retirement\r\n savings plans (401(k) and 457) \r\n Comprehensive, subsidized health, dental\r\n and prescription plans with little to no deductibles, free generic\r\n prescriptions, and free preventative health services \r\n Flexible Spending Account plans for\r\n Health Care and Daycare \r\n State Employees Credit Union\r\n\r\n\r\n\r\nTo Learn more, please click this link:\r\nSTATE OF MARYLAND BENEFITS\r\n\r\n\r\n

FURTHER INSTRUCTIONS

\r\nThe online application is STRONGLY preferred. A resume and cover letter are strongly encouraged for this position. Please upload a Word or PDF file that includes your combined cover letter and resume via JobAps 'Other' tab. However, if you are unable to apply online, or having difficulty with your login or password, please contact DBM's Helpdesk directly at (410) 767- 4850 (8:00 AM to 5:00 PM daily, except for holidays and weekends). After business hours, please submit an email request to Application.Help@maryland.gov.\r\n\r\n\r\nU.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans' status.If you encounter difficulty attaching required or optional documentation, you may contact Michael Deans via email to michael.deans2@maryland.gov. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.\r\n\r\n\r\nPLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION\r\nCompleted applications, required documentation, and any required addendums may be mailed to:\r\n\r\n\r\n\r\nMarylandDepartment of Labor / Office of Administration\r\nAttn:\r\nMichael Deans, Recruitment ID 26-005485-0017\r\nS. Charles Street, 5th Floor\r\nBaltimore, MD 21201\r\n\r\n\r\n\r\n\r\nMD State Application Form Online\r\n\r\n\r\nMaryland Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of MD Labor that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.\r\n\r\n\r\n\r\n\r\n