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Program Director Jobs in Chester, VA (NOW HIRING)

Global Program Management Director - JLL What this job involves: Reporting into the Global Account Executive the Global Program Management Office (PMO) Director is responsible for the accounts Global ...

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Program Director information

See Chester, VA salary details

$27.1K

$72K

$126.1K

How much do program director jobs pay per year?

As of Aug 9, 2026, the average yearly pay for program director in Chester, VA is $71,957.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $85,100.00 per year, depending on experience, location, and employer.

What are some common challenges program directors face when overseeing multiple projects or initiatives?

Program Directors often encounter the challenge of balancing competing priorities across several projects, while ensuring alignment with the organization’s strategic goals. Managing diverse teams, coordinating resources, and addressing unexpected obstacles—such as shifting stakeholder requirements or budget constraints—are common aspects of the role. Effective communication, adaptability, and strong organizational skills are essential for navigating these complexities and ensuring successful program delivery. Collaboration with senior leadership and cross-functional teams is also crucial for resolving issues promptly and maintaining program momentum.

What are the key skills and qualifications needed to thrive as a program director, and why are they important?

To thrive as a Program Director, you need strong leadership, project management, and strategic planning skills, usually supported by a relevant degree and several years of management experience. Experience with budgeting software, project management tools like Asana or MS Project, and familiarity with compliance standards are often necessary. Exceptional communication, decision-making, and conflict resolution abilities are critical soft skills that set top Program Directors apart. These skills are crucial for aligning teams, driving program success, and ensuring organizational goals are consistently met.

What is a program director?

A program director is an upper-management position found within organizations across almost all industries. Your primary job duties include coordinating, implementing, and overseeing all details of a company’s operation and programs. You monitor the budget, create community programs, supervise other managers, and develop better business practices. The exact job duties vary widely depending on industry and employer. Some program directors oversee the entire organization while others oversee specific departments. Though almost all industries utilize program directors, the two most commonly seen are business and healthcare.

What is the difference between Program Director vs Project Manager?

AspectProgram DirectorProject Manager
CredentialsTypically requires a bachelor’s degree; often prefers PMP or similar certificationsRequires a bachelor’s degree; PMP or CAPM certifications are common
Work EnvironmentOversees multiple projects within a program, strategic focusManages individual projects, tactical focus
Employer & Industry UsageUsed in nonprofits, corporate, government sectors for large initiativesCommon across industries for specific project execution

The Program Director focuses on overseeing multiple related projects to achieve strategic goals, while the Project Manager handles the planning and execution of a single project. Both roles require similar credentials but differ in scope and responsibilities.

What degree do you need to be a program director?

A program director typically needs at least a bachelor's degree in a relevant field such as business, management, or a specific industry-related area. Many roles also prefer or require a master's degree or higher, along with experience in leadership, project management, or the specific sector they oversee.
What are the most commonly searched types of Program jobs in Chester, VA? The most popular types of Program jobs in Chester, VA are:
What job categories do people searching Program Director jobs in Chester, VA look for? The top searched job categories for Program Director jobs in Chester, VA are:
What cities near Chester, VA are hiring for Program Director jobs? Cities near Chester, VA with the most Program Director job openings:
Infographic showing various Program Director job openings in Chester, VA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $71,957 per year, or $34.6 per hour.

Residential Quality Assurance Director

Heart to Heart Residential Services

Colonial Heights, VA • On-site

$25 - $30/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 4 days ago


Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

HEART TO HEART MENTAL HEALTH SERVICES

POSITION DESCRIPTION: Residential Quality Assurance Director

IMMEDIATE SUPERVISOR: Administrator Director/Program Director
Summary)

The Quality Assurance Director supports the Administrator/Program Director and oversees the daily operations, quality assurance, and compliance functions of Heart to Heart Mental Health Services. This role ensures all residential and community services meet DBHDS, Human Rights, HCBS, and Medicaid Waiver standards, while aligning with the agency’s mission and policies.
Key Responsibilities

Program & Service Delivery

  • Plan, implement, and monitor residential service delivery and performance standards.
  • Ensure compliance with all regulatory agencies and professional guidelines.
  • Conduct diagnostic assessments and gather supplemental records.
  • Interview individuals and families to determine service needs.
  • Develop and review Individual Service Plans; monitor service quality.
  • Prepare required quarterly and administrative reports.
  • Review DSP documentation weekly and ensure timely corrections.
  • Use WAMS to upload plans, review authorizations, and communicate with coordinators.
Quality Assurance & Compliance

  • Oversee QA processes, corrective action plans, incident reviews, and serious incident reporting.
  • Develop performance indicators, outcome measures, and data systems to ensure service quality.
  • Lead initiatives to improve services, address concerns, and support continuous growth.
Community Outreach

  • Plan and execute community events to increase visibility and engagement.
  • Build and maintain partnerships with support coordinators and community providers.
  • Attend roundtables, vendor fairs, and regional provider meetings.
  • Develop strategies to expand residential services and retain community partners.
Leadership & Human Resources

  • Provide organizational leadership as part of the management team.
  • Supervise and develop Direct Support Professionals.
  • Recruit, hire, orient, train, and support staff.
  • Oversee performance management, employee relations, and compliance with HR policies.
  • Conduct monthly DSP trainings and promote staff development.
Qualifications

  • Bachelor’s degree required.
  • Minimum 2+ years of progressive leadership and supervisory experience.
  • Experience working with the Developmental Disability population.
  • Strong knowledge of DBHDS, Human Rights, Medicaid Waiver, HCBS, and related regulations.
  • Excellent communication, interpersonal, organizational, and coaching skills.
  • Proficiency in Microsoft Office, database management, and record keeping.
  • Ability to analyze data, identify problems, and implement corrective and preventative actions.
  • Demonstrated ability to maintain confidentiality and lead professional teams.