Program Coordinator Jobs in New Brunswick (NOW HIRING)

Protrans Personnel Services is seeking a highly organized and proactive Return-to-Work & HSE Coordinator to support our commitment to employee wellbeing, workplace safety, and operational excellence.

Reporting to the HSE Manager, this role is responsible for coordinating the day-to-day administration of our Return-to-Work (RTW) and Stay-at-Work (SAW) programs while providing administrative support to the broader Health, Safety & Environment (HSE) function.

The successful candidate will act as the primary point of contact for employees recovering from occupational and non-occupational injuries or illnesses, guiding them through the return-to-work process while ensuring compliance with legislative, customer, and organizational requirements. In addition, the role supports safety reporting, training administration, documentation management, corrective action tracking, and continuous improvement initiatives related to Protrans' Safety Management System.

This position is ideal for someone who enjoys helping people, coordinating multiple priorities, improving processes, and working collaboratively with employees, operations, customers, healthcare providers, and regulatory partners.

What We Offer

• A dynamic, safe, and rewarding work environment
• Comprehensive health, dental, vision, and drug benefits
• RRSP matching program
• Employee & Family Assistance Program
• Health & Wellness reimbursement program
• Product purchase program
• Maternity leave top-up program
• Ongoing training and professional development opportunities
• Career growth opportunities within the JD Irving group of companies

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Quebec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees.  At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

Education

• Disability Management
• Occupational Health & Safety
• Human Resources
• Kinesiology
• Health Sciences
• Business Administration
• Nursing
• Social Work
• Psychology
• Related discipline

Relevant certifications in Disability Management, Return-to-Work Coordination, Occupational Health & Safety, or Case Management are considered assets.

Experience

• 2-5 years of experience in return-to-work coordination, disability management, workers' compensation administration, occupational health and safety, or a related field
• Experience managing multiple active cases and competing priorities
• Experience with workplace accommodations, modified work programs, and workers' compensation processes
• Experience with safety systems, regulatory documentation, or compliance reporting would be considered an asset

Skills & Knowledge

• Working knowledge of workers' compensation legislation and return-to-work best practices
• Understanding of workplace accommodation principles and human rights obligations
• Strong administrative, organizational, and documentation skills
• High attention to detail and ability to manage confidential information
• Strong Microsoft Office skills, particularly Excel, Outlook, and Word
• Experience with Intelex or similar management systems is considered an asset
• Strong written and verbal communication skills
• Ability to build collaborative relationships across all levels of the organization
• Bilingualism (English/French) is considered a strong asset

Competencies

• Caring and employee-focused approach
• Strong organizational and time management skills
• Accountability and follow-through
• Problem solving and sound judgment
• Attention to detail
• Continuous improvement mindset
• Collaboration and relationship building
• Adaptability and resilience
• Ability to manage sensitive situations with professionalism and empathy
   

Return-to-Work & Disability Management (70%)

• Coordinate end-to-end Return-to-Work (RTW) and Stay-at-Work (SAW) processes
• Complete case intake, documentation review, and file setup
• Initiate timely contact with employees following workplace injury or illness
• Maintain regular communication with employees throughout recovery and return to work
• Coordinate modified duties and accommodation opportunities with customers and operational leaders
• Develop, implement, monitor, and update RTW plans based on functional abilities and restrictions
• Submit workers' compensation documentation within legislated timelines
• Maintain confidential and accurate case records
• Monitor claim status, case progress, and outstanding action items
• Track barriers to return to work and collaborate with stakeholders to identify solutions
• Liaise with employees, operations teams, customers, healthcare providers, insurers, disability management professionals, and workers' compensation boards
• Support compliance with workers' compensation, human rights, and accommodation requirements
• Generate RTW metrics, dashboards, and case status reports

• Identify trends and opportunities to improve RTW outcomes and employee experience

HSE Administration & Program Support (30%)

• Support the administration and maintenance of the Health & Safety Management System (SMS)
• Maintain HSE records, documentation, forms, logs, and compliance trackers
• Assist with incident reporting, data entry, and file quality reviews
• Track corrective actions and follow up with responsible parties
• Support safety training administration, record management, and compliance reporting
• Assist with COR certification activities, document management, and audit readiness
• Create and distribute safety communications, alerts, and toolbox talks
• Support Joint Health & Safety Committee administration, including agendas, meeting minutes, and tracking action items
• Assist with safety performance reporting and trend analysis
• Monitor shared HSE inboxes and respond to routine inquiries