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Program Coordinator Program Manager Jobs in Worcester, MA

Emerson Hospital

Program Coordinator

Concord, MA · On-site

Job Summary Reporting to the Director of Behavioral Health, the Program Coordinator is responsible for overseeing the group therapy program. The goal of this role is to deliver a patient experience ...

Emerson Hospital

Program Coordinator

Concord, MA · On-site

Job Summary Reporting to the Director of Behavioral Health, the Program Coordinator is responsible for overseeing the group therapy program. The goal of this role is to deliver a patient experience ...

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All JobsProgram Program JobsProgram Coordinator Program Manager JobsProgram Coordinator Program Manager Jobs in Worcester, MA

Program Coordinator Program Manager information

See Worcester, MA salary details

$28.9K

$57.2K

$94.3K

How much do program coordinator program manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for program coordinator program manager in Worcester, MA is $57,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $66,900.00 per year, depending on experience, location, and employer.

What is a program coordinator or program manager?

Program Coordinators and Program Managers are professionals responsible for overseeing and organizing specific programs within an organization. A Program Coordinator typically handles the day-to-day operations, logistics, and administrative tasks of a program, ensuring activities run smoothly. A Program Manager, on the other hand, often has broader responsibilities, including strategic planning, managing budgets, leading teams, and evaluating program effectiveness. Both roles are essential for achieving the goals and objectives of organizational programs.

How does a program coordinator or program manager typically collaborate with cross-functional teams?

Program Coordinators and Program Managers regularly work with cross-functional teams, including departments like finance, marketing, operations, and human resources. They serve as the central point of communication, ensuring that project milestones are met and that everyone is aligned with program goals. This collaboration often involves organizing meetings, facilitating updates, and resolving any interdepartmental challenges that arise. Strong interpersonal and organizational skills are essential for managing these interactions effectively.

What are the key skills and qualifications needed to thrive as a program coordinator or program manager, and why are they important?

To thrive as a Program Coordinator or Program Manager, you need strong organizational, project management, and problem-solving skills, typically supported by a bachelor's degree in a relevant field. Familiarity with project management software (like Asana, Trello, or MS Project) and certifications such as PMP or CAPM are often advantageous. Excellent communication, leadership, and adaptability are vital soft skills for effectively managing teams and stakeholders. These skills ensure efficient program execution, stakeholder satisfaction, and the achievement of organizational objectives.

What is the difference between Program Coordinator Program Manager vs Project Coordinator?

AspectProgram Coordinator Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree; certifications like PMP or PgMP are commonUsually requires a bachelor's degree; certifications are less common
Work EnvironmentOversees multiple projects within a program, often in organizational or corporate settingsSupports specific projects, often within a team or department
ResponsibilitiesManages program goals, coordinates projects, aligns resources, and reports to stakeholdersAssists with project tasks, schedules, and communication, focusing on individual project deliverables

The Program Coordinator Program Manager role involves overseeing multiple projects within a program, requiring strategic coordination and higher-level management skills. In contrast, a Project Coordinator focuses on supporting specific projects, handling day-to-day tasks. Both roles require strong organizational skills, but the Program Coordinator Program Manager typically has broader responsibilities and a higher level of oversight.

What cities near Worcester, MA are hiring for Program Coordinator Program Manager jobs? Cities near Worcester, MA with the most Program Coordinator Program Manager job openings:
Program Coordinator Program Manager jobs near you
Infographic showing various Program Coordinator Program Manager job openings in Worcester, MA as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $57,172 per year, or $27.5 per hour.

Program Coordinator

University of Massachusetts Medical School

Westborough, MA • On-site

$45K - $54K/yr

Full-time

Re-posted 9 days ago

Job description

Overview
GENERAL SUMMARY OF POSITION:
Under the general direction of the Manager or designee, the Program Coordinator will be responsible for coordinating assigned program activities. The primary responsibilities of the program coordinator include providing customer service to Medicaid clients to assist them with the Medicare enrollment process, handling in-coming calls from a diverse client population, conducting outreach and follow up calls to clients to ensure successful enrollment in Medicare, updating client records in proprietary database and reporting program activities and results. The Benefit Coordination Consulting (BCC) Program Coordinator will participate in the daily operations of Medicare Eligibility Enhancement Program projects and assist in the project activities relating to cost savings and revenue initiatives both in- and out-of-state.
Responsibilities
MAJOR RESPONSIBILITIES:
  • Coordinate and monitor assigned program activities.
  • Review and analyze data relating to program effectiveness.
  • Make recommendations for changes in procedures and guidelines and formulate strategies for accomplishing program objectives.
  • Provide technical assistance and advice to agency personnel and others concerning assigned programs in order to exchange information, resolve problems and ensure compliance with established policies, procedures and standards.
  • Develop and implement procedures and guidelines to accomplish assigned agency program objectives and goals.
  • Confer with management staff and other agency personnel to determine program requirements and availability of resources and assist in developing program evaluation criteria and standards.
  • Evaluate program activities and make recommendations for program modifications.
  • Review existing regulations that pertain to programs and services and make recommendations for improvements or changes, particularly as it relates to meeting contractual requirements.
  • Comply with established policies, health & safety regulations and requirements, procedures and department objectives.
  • Review and monitor compliance with the federal and state regulations.
  • Maintain the confidentiality of all business documents and correspondence per UMass Chan Medical School/ForHealth Consulting procedures and HIPAA regulations
  • Perform other related program duties as assigned.

Qualifications
REQUIRED QUALIFICATIONS:
  • Bachelor's degree in business or public administration or related field; or equivalent experience.
  • Two years of related experience in business administration, business management or public administration.
  • Ability to understand, apply and explain pertinent laws, rules, regulations, policies, and procedures.
  • Ability to work independently and collaboratively.
  • Ability to relate and communicate well with a diverse client population.
  • Ability to communicate effectively in both writing and oral presentation.
  • Demonstrated ability to work appropriately with confidential information.
  • Skilled in problem solving and team building
  • Effective negotiating skills.
  • Strong interpersonal skills needed to interact with all organizational levels.
  • Demonstrated ability to assess priorities and operate in a flexible manner.
  • Demonstrated experience using computer based tools including email, Microsoft Word, Excel, PowerPoint and database environments.

PREFERRED QUALIFICATIONS:
  • Previous professional experience in customer service or call center role.
  • Experience working with federal and state agencies, preferably health and human services organizations.
  • Knowledge of state and federal health insurance programs.
  • Ability to utilize questioning and listening skills that support effective telephone communication.
  • Ability to apply the proper telephone etiquette to satisfy various client and agency situations.
  • Experience working with Microsoft Access and SQL data environments

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