Program Coordinator Program Manager Jobs in Greensboro, NC

Job Summary:

The Program Coordinator works in collaboration with the Program Director and other Foundation staff to implement and coordinate a variety of program functions. The Program Coordinator will assist in the professional development, retention, and engagement activities for all NBCC Foundation awardees. The Program Coordinator will assist with planning and participation in virtual and in-person events and outreach activities. Additionally, the Program Coordinator will participate in the review and selection process for all new cohorts. The Program Coordinator will assist in the planning, design, collection, analysis, and reporting of program data, and will be responsible for document preparation and customer service. The Program Coordinator will also assist the Program Director with ensuring that Fellows and Scholars meet all program requirements and deliverables, such as application, review and award activities; webinar engineering; compliance documentation; and complex document preparation.

Essential Duties and Responsibilities:

• Collects, compiles, records, or otherwise gathers data and prepares standard and custom reports with information necessary for decision-making and compliance documentation.
• Manages application platforms, application files, and program participant records.
• Assists Program Manager and Program Director in preparing presenters for webinars.
• Provides logistical and technical support for the delivery of webinars.
• Coordinates webinars by tracking and reporting attendee registration data, preparing and monitoring agreements, preparing event materials, sending follow-up communications, coordinating continuing education documentation dissemination, and preparing presenter payment requests.
• Maintains the Approved Continuing Education Provider, Fellow, Scholar, alumni, presenter, and other records.
• Assists with travel, training, and conference planning.
• Assists with program participant outreach, tracking, scheduling, and communication.
• Assists with the production of program-related media.
• Participates in organizational planning and development.
• Provides customer service, including general Foundation inbox and phone support in addition to directly supporting Fellows, Scholars, alumni, and applicants.
• Oversees the tracking of fellowship and scholarship deliverables, providing status reports to the Program Manager and Program Director.
• Completes initial updates and review of scholarship, fellowship, and other programmatic materials.
• Manages deliverable and event calendar for Fellows and Scholars to ensure accuracy and alignment with project timelines.
• Assists Program Director with monitoring and tracking project milestones and deliverables.
• Other duties as assigned.

Required Education/Experience:

• Bachelor's degree required
• 5 years of related experience and/or training preferred

Equipment/Programs Used:

Proficient working knowledge of:

• Microsoft Office Suite
• Microsoft SharePoint
• Zoom
• Submittable
• Adobe Acrobat
• Basecamp

Work Location:

• Primarily remote with a minimum of one day in the office per week.

Travel Requirements:

• Occasionally required to travel

Disclaimer:

The scope of the job may change based on business demands. The duties and responsibilities described are not a comprehensive list, and additional tasks may be assigned to the employee at any time.

This position is a grant-funded position. Employment is contingent upon final grant approval and the continued availability of grant funding.

If grant funding is reduced, discontinued, or not renewed, the position may be modified or eliminated based on available resources and organizational needs. NBCC will make every reasonable effort to absorb the position into its operating budget; however, employment cannot be guaranteed if funding becomes unavailable.

Nothing in this posting creates a contract of employment or guarantees employment for any specified duration.

Some of our amazing benefits include:

• Medical, dental, and vision coverage
• 401(K) retirement plan with a 6% company match
• Discretionary profit sharing of 2%
• Daycare assistance - dependent care FSA employer contribution
• Medical health savings account - employer contributions
• Employer paid Short-Term Disability, Long-Term Disability, and Basic Term Life AD&D
• Paid time-off programs (sick, vacation, personal, floating)
• 10 observed paid holidays
• Paid winter holiday break
• Tuition reimbursement
• Employee Assistance Program
• Costco or Sam's Club membership
• Employer paid LifeLock identity theft protection
• Calm app subscription