Program Associate Jobs in Providence, RI (NOW HIRING)

Joining the Benchmark Senior Living team means putting your passion to work. Our associates feel a sense of belonging with the care that they provide, empowered by the open and reliable team that surrounds them. Our diverse and skilled workforce takes immense pride in a shared commitment: a devotion to providing caring and dedicated service. In our supportive environment, associates have the opportunity to learn and grow. With professional and personal training programs, as well as education for career advancement, we empower associates to explore their interests, feed their passion, and pursue growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

The Mind & Memory Director’s responsibilities include all components of the Memory Care environment. Responsible for ongoing recruitment and training of both program and care associates in addition to scheduling, support, and management. Responsibilities include developing, coordinating, and implementing all care and services for residents with cognitive impairment. Providing continued innovation and implementation of processes and procedures to enhance the memory care experience for residents, families, and associates. The program’s goal is to provide an environment that supports each resident’s highest level of physical, social, and psychological well-being.

Job Responsibilities:

• Provide supervision, coaching, recognition, engagement and performance evaluations on all Harbor Resident Care Associates.
• Maintaining an engaging, homelike environment which presents residents with many opportunities to touch, collect or enjoy interesting items along the way.
• Supporting and monitoring the day-to-day delivery of quality resident services resulting in high resident, family and associate satisfaction.
• Schedules all staff for 24/7 delivery of services with the Memory Care Program while monitoring available labor hours to budget.

Operating the Memory Impaired Program includes, but is not limited to, recruiting, hiring, on-boarding, training, coaching, and developing all of the resident care staff to ensure the highest caliber staff is consistently in place. Integral components of the position include successful outcomes with customer, family and associate relations; quality assurance; regulatory compliance and financial management. This role partners with our Resident Care Director (RN) in order that the services driven by the resident service plan are provided and changes are communicated.

Additional responsibilities for the Memory Care Director include:

• Supporting the residents’ family, friends and significant others as ongoing caregivers and members of the care giving team
• Communicating frequently with family members
• Understanding and managing the department’s budget
• Attending and actively participating in local Alzheimer’s Association Chapters or local partnerships
• Conducting tours of Harbor as needed for prospective residents and families

As a Memory Care Director for Benchmark Senior Living, you must be an ambitious, approachable and hands-on manager with a can-do attitude. You must also have excellent written, verbal and interpersonal communication skills.

Additional requirements of the Mind & Memory Care Director include:

• • BA/BS degree in a health science related field or equivalent work experience        
  • Advanced knowledge about the dementia disease process, associated functional changes, and disease progression. Able to identify and implement adaptive strategies to support an individual's abilities.
  • Minimum of 3 years memory care experience.
  • Within the first year of hire date MMD will complete Benchmark University Faculty Training to facilitate Compass and Dementia Live.
  • Within the first six months of hire; Completion of Dementia care certification CDP (Certified Dementia Practitioner), Alzheimer’s Association Habilitation Training or equivalent.
  • Must have strong supervisory, leadership and management skills.
  • Must have strong mentoring and coaching skills; ability to inspire and develop others.
  • Ability to be self-directed, flexible, and work in an environment that promotes teamwork and collaboration.
  • Excellent communication skills, both verbal and written, and the ability to relate in a positive and professional way to a diverse resident and associate population.

As a community leader at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Vacation and Health & Wellness Paid Time Off
• Discounted Meal Program
• Associate Referral Bonus Program, up to $1,500
• Physical & Mental Health Wellness Programs
• Medical, Vision & Dental Benefits; no enrollment waiting period
• 401k Retirement Plan with Company Match
• Company-provided Life Insurance & Long-Term Disability

Benchmark Senior Living is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

We embrace and encourage our associates’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique.