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Program Account Manager Jobs in Lapeer, MI (NOW HIRING)

Oversees program lifecycle management and escalation resolution.Supports forecasting, budgeting, and longโ€‘range planning.Mentors Account Managers and Inside Sales Specialists.Documents ...

... Account Manager! In this pivotal role, you will play a key part in fostering deep and trusting ... Educational and training opportunities through company programs along with tuition assistance and ...

... Account Manager! In this pivotal role, you will play a key part in fostering deep and trusting ... Educational and training opportunities through company programs along with tuition assistance and ...

... Account Manager! In this pivotal role, you will play a key part in fostering deep and trusting ... Educational and training opportunities through company programs along with tuition assistance and ...

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Program Account Manager information

See Lapeer, MI salary details

$27.2K

$60.7K

$97.7K

How much do program account manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for program account manager in Lapeer, MI is $60,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,300.00 and $72,400.00 per year, depending on experience, location, and employer.

What is a program account manager?

A Program Account Manager is a professional responsible for overseeing client accounts within a specific program or portfolio, ensuring that client needs are met and program objectives are achieved. They act as the primary point of contact between clients and the company, coordinating services, managing budgets, and tracking progress. Program Account Managers often develop strategies to improve client satisfaction, resolve issues, and report on program performance. Their role requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a program account manager?

To thrive as a Program Account Manager, you need strong project management abilities, client relationship skills, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Trello, and sometimes certifications such as PMP are typically required. Excellent communication, problem-solving, and negotiation skills set top performers apart in this role. These competencies are crucial for maintaining client satisfaction, meeting program goals, and driving business growth through effective coordination.

What are some common challenges faced by program account managers when balancing client needs with program objectives?

Program Account Managers often encounter the challenge of aligning diverse client expectations with the strategic goals and operational capabilities of their organization. This requires strong communication and negotiation skills to ensure that client requests are addressed without compromising program integrity or timelines. Additionally, managing multiple projects simultaneously and coordinating cross-functional teams can present organizational and prioritization challenges. Building strong relationships with clients and internal stakeholders is crucial for proactively addressing issues and ensuring program success.

What is the difference between Program Account Manager vs Customer Success Manager?

AspectProgram Account ManagerCustomer Success Manager
CredentialsRelevant certifications (e.g., PMP), experience in account managementCustomer service certifications, experience in client relations
Work EnvironmentCorporate, client-facing, project-focusedCustomer-centric, support and retention-focused
Employer & IndustryTech, SaaS, consulting firmsTech, SaaS, service industries
Search & Comparison IntentUnderstanding roles in account management and project deliveryDistinguishing client relationship roles in customer success

Program Account Managers focus on managing client accounts, overseeing projects, and ensuring delivery of services. Customer Success Managers prioritize client satisfaction, retention, and support. While both roles involve client interaction, Program Account Managers are more project and account delivery-oriented, whereas Customer Success Managers concentrate on ongoing client relationships and success outcomes.

How much does a program account manager get paid?

Program account managers typically earn a median annual salary between $70,000 and $120,000, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and managerial responsibilities.

What cities near Lapeer, MI are hiring for Program Account Manager jobs?

Cities near Lapeer, MI with the most Program Account Manager job openings:

Infographic showing various Program Account Manager job openings in Lapeer, MI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $60,685 per year, or $29.2 per hour.

Aftermarket Account Manager - Southwest

ZF Group

Auburn Hills, MI โ€ข On-site

Full-time

Medical, Retirement, PTO

Re-posted 24 days ago


Key responsibilities

  • Manage all customer-related activities for assigned aftermarket region/accounts to maintain ZF as a preferred partner.

  • Lead the request for quotation process, execute sales growth strategies, and support negotiations with customers.

  • Ensure responsiveness to customer needs, communicate expectations internally, and support campaigns, projects, and customer events.


Job description

Req ID 89185 | Auburn Hills, United States ZF CV Systems North America LLC
Aftermarket Account Manager - Southwest
About the team:
The Aftermarket Account Manager - will be responsible for maintaining ZF, formerly WABCO and TRW, as a preferred and reliable partner by managing all dimensions for assigned Aftermarket region/accounts. The focus is on continuously improving customer satisfaction and further enhancing the customer/supplier relationship through translation of the voice of the customer into the right customer strategy and serving as the central conduit for all customer related activities.
This is a remote position that will oversee the following territories: Southern California, Arizona, New Mexico, and West Texas. Preferred state of residence: Arizona
What you can look forward to as an Account Manager:
  • Lead the request for quotation process for all customer requests.
  • Execute sales growth strategies.
  • Ensure the organization is responsive to customer needs, expectations and requests and communicate these throughout our organization.
  • Strengthen the account team fulfilling all internal and external expectations.
  • Maintain product development strategies in the Business Units to fulfill customer and market needs.
  • Initiate and implement campaigns, projects, and customer events as required.
  • Support all negotiations with the customers, including contracts and promotional programs.
  • Deliver premium service levels across the value chain from product development, through manufacturing, to delivery.

Your profile as an Account Manager:
  • Bachelor's degree in Business, Engineering, or related field; an equivalent combination of education and experience will be considered
  • 6+ years of experience in technical/sales background, preferably in the heavy truck industry, automotive market, or aftermarket sales
  • Commercial vehicle experience is highly preferred
  • Proficient in Microsoft Office Suite, including Excel Outlook and Teams; Strong Excel skills required
  • Deep commercial understanding of the assigned region and/or customers
  • Excellent presentation skills and strong negotiation/relationship management skills
  • *Must have the ability to travel up to 50% - 75% of the time

Why you should choose ZF:
  • A supportive collaborative team environment
  • Annual Incentive Plan
  • Paid Vacation
  • 401k Plan
  • Health Care Benefits
  • Paid Holidays
  • A strong diversity culture
  • Supportive Employee Groups and community outreach activities

Be part of our ZF team as Aftermarket Account Manager - Southwest and apply now!
Contact
Bethany Vijayakumar
DIVERSITY COMMITMENT:
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.
With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.
Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran
What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.
Find out how we work at ZF: