Program Account Manager Jobs in Grosse Pointe, MI

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Position Overview

The Account Manager - GM owns strategic customer relationships and profitable growth for the Mechatronics and Mirrors product groups. This role serves as the commercial lead for key accounts across the United States and coordinates closely with global counterparts to support customers headquartered in North America and Europe. The Account Manager- GM drives new business acquisitions and change management, leads pricing and commercial negotiations, and ensures alignment to Magna strategy while operating in compliance with regional commercial practices and applicable federal and state regulations.

General

• Lead quoting strategy and commercial negotiations for new business awards and major changes to existing business.
• Partner with plant sales teams on day-to-day customer support while maintaining pricing discipline, commercial terms, and payment conditions.
• Build and maintain the sales pipeline in the Sales Database and provide timely updates to Group Office and leadership per established cadence and guidelines.
• Coordinate cross-functional customer activity (Quality, Program Management, Engineering, Operations) to deliver a consistent OEM-facing message and execution aligned to Magna strategy.
• Develop and execute account plans and growth strategies for assigned customers, including U.S. and European OEMs and their buying organizations.
• Provide commercial input to leadership for key business decisions, customer strategy, and portfolio planning.
• Contribute market and customer intelligence (competitive landscape, sourcing trends, RFQ timing) and support global coordination for customers with both North American and European footprints.
• Ensure all commercial activities follow company policies, customer requirements, and applicable regional regulations.
• Perform additional duties as needed to support the customer and the business.
• Model Magna's Employee Charter and Operational Principles, and maintain strong ethics, EHS, and compliance standards.

Financial Responsibility

• Own pricing input in the Quote Capital system in collaboration with plant General Managers and cross-functional stakeholders.
• Support financial objectives such as annual price adjustments, raw material pass-throughs/adjustments, and timely resolution of claims and commercial issues.

Health, Safety, and Environmental Responsibility

• Ensure adherence to all safety regulations.
• Maintain compliance with established quality and housekeeping standards.
• Respond promptly to hazards, defects, or non-compliance issues.
• Participate in mandatory compliance training (e.g., anti-harassment, workplace safety).
• Understand and uphold policies prohibiting workplace violence and harassment.

Education / Experience

• Bachelor's degree in engineering, business administration, or related field (or equivalent U.S. education/experience).
• 3-5 years of experience in automotive sales, commercial program support, or key account management, ideally with U.S. and European OEMs and/or Tier 1 suppliers supporting those customers.

Special Knowledge / Skills

• Strong commercial acumen with the ability to understand technical content and translate it into customer value.
• Working knowledge of OEM sourcing, RFQ/quote processes, and automotive market dynamics across North America and Europe.
• Strong analytical and financial aptitude; comfortable with pricing models, margins, and cost drivers.
• Clear, persuasive communicator with strong stakeholder management and the ability to work effectively across cultures and time zones.

Physical Demands / Work Environment

• Primarily office-based with occasional visits to manufacturing facilities.
• Must handle confidential and sensitive information.
• Ability to manage stressful situations.
• Valid driver's license required.
• Travel is up to 25%, which may include some international travel.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Employment Opportunity

Magna is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable law.

At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

AI-Assisted Screening Disclosure

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.

Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.

If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.