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Professional Services Operations Manager Jobs in Silver Spring, MD

Jambalaya Group

Operations Manager

Washington, DC · On-site

$90K - $110K/yr

... Financial Services, LLC, is a growing, client-focused wealth management practice seeking a ... This role is ideal for a hands-on professional who thrives on creating structure, driving ...

EōS Fitness

Operations Manager

Boyds, MD · On-site

$65K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service ... A management team that cares about your professional development. * Free membership for you and ...

kgs

Operations Manager

Arlington, VA · On-site

... Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and ...

Koniag, Inc.

Operations Manager

Arlington, VA · On-site

$125K - $180K/yr

... Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and ...

Jambalaya Group

Operations Manager

Washington, DC · On-site

$90K - $110K/yr

... Financial Services, LLC, is a growing, client-focused wealth management practice seeking a ... This role is ideal for a hands-on professional who thrives on creating structure, driving ...

Alutiiq, LLC

Operations Manager

Sterling, VA · On-site

$135K - $170K/yr

S. Department of State, Bureau of Administration, Office of Facilities Management Services (DOS/A ... Alutiiq Professional Consulting, LLC; and each of their respective domestic and foreign, direct and ...

Alutiiq

Operations Manager

Sterling, VA · On-site

Department of State, Bureau of Administration, Office of Facilities Management Services (DOS/A/FMS). The Operations Manager will serve as a key personnel position, acting as the primary point of ...

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Professional Services Operations Manager information

See Silver Spring, MD salary details

$32K

$65.6K

$122.5K

How much do professional services operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for professional services operations manager in Silver Spring, MD is $65,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $80,100.00 per year, depending on experience, location, and employer.

What is a professional services operations manager?

A Professional Services Operations Manager oversees the day-to-day activities and processes of a professional services organization, ensuring that projects are delivered efficiently and client expectations are met. They coordinate between teams, manage resources, optimize workflows, and implement best practices to improve service delivery. Additionally, they often handle budgeting, reporting, and the development of operational strategies to support business growth and customer satisfaction.

What are the key skills and qualifications needed to thrive as a professional services operations manager?

To excel as a Professional Services Operations Manager, you need expertise in project management, resource allocation, process improvement, and a relevant degree in business or a related field. Familiarity with PSA (Professional Services Automation) tools, CRM platforms, and certifications such as PMP or ITIL are commonly required. Strong leadership, analytical thinking, and effective communication are essential soft skills for driving team performance and managing client expectations. These skills ensure optimal service delivery, operational efficiency, and successful client outcomes in a fast-paced professional services environment.

What are common challenges faced by a professional services operations manager, and how can they be addressed?

Professional Services Operations Managers often navigate challenges such as balancing resource allocation with project timelines, maintaining consistent service quality across multiple teams, and adapting to shifting client needs. Successfully addressing these challenges typically involves implementing robust project management tools, fostering clear communication between departments, and regularly reviewing operational processes to identify areas for improvement. Building strong relationships with both internal teams and clients also helps anticipate issues early and ensure smooth project delivery.

What is the difference between Professional Services Operations Manager vs Project Manager?

AspectProfessional Services Operations ManagerProject Manager
Primary FocusOversees service delivery processes, resource management, and operational efficiency within professional servicesPlans, executes, and closes specific projects within scope, time, and budget
CredentialsOften requires a bachelor's degree, PMP or similar certifications beneficialTypically requires a bachelor's degree, PMP or similar certifications
Work EnvironmentWorks within professional services teams, client-facing, strategic operations

The Professional Services Operations Manager focuses on optimizing overall service delivery and operational efficiency, while the Project Manager manages individual projects from initiation to completion. Both roles require similar credentials and often work in client-facing environments, but their scope and responsibilities differ significantly.

What are popular job titles related to Professional Services Operations Manager jobs in Silver Spring, MD?

For Professional Services Operations Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Professional Services Operations Manager jobs in Silver Spring, MD look for?

The top searched job categories for Professional Services Operations Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Professional Services Operations Manager jobs?

Cities near Silver Spring, MD with the most Professional Services Operations Manager job openings:

Professional Services Operations Manager jobs near you
Infographic showing various Professional Services Operations Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $65,600 per year, or $31.5 per hour.

Operations Manager

Jambalaya Group

Washington, DC • On-site

$90K - $110K/yr

Full-time

Medical, Retirement, PTO

Posted 29 days ago

Job description

Operations Manager
Monumental Financial Planning
Location: Washington, DC
Position Type: Full-Time
Overview
Monumental Financial Planning, a private wealth advisory practice of Ameriprise Financial Services, LLC, is a growing, client-focused wealth management practice seeking a motivated and detail-oriented Operations Manager to lead and optimize the day-to-day operations of the business.
This role is ideal for a hands-on professional who thrives on creating structure, driving accountability, and improving processes. The Operations Manager will play a critical role in supporting team development, enhancing operational efficiency, and ensuring a consistent, high-quality client experience.
This is a working manager role focused on execution, leadership, and continuous improvement.
Key Responsibilities
Operations & Process Management
  • Oversee daily operations to ensure efficiency, consistency, and scalability
  • Develop, implement, and refine workflows and operational procedures
  • Identify inefficiencies and proactively implement solutions

Team Leadership & Accountability
  • Conduct regular performance and accountability conversations
  • Provide coaching, guidance, and support to team members
  • Partner with advisors to align team execution with business objectives

Technology Optimization
  • Drive adoption and effective use of CRM and operational systems
  • Identify opportunities to streamline processes through technology
  • Support implementation of new tools and enhancements

Practice Management
  • Establish structure and operational consistency across the practice
  • Maintain high standards for client service and internal processes
  • Support strategic initiatives tied to practice growth

Practice Culture:
  • Collaborative and supportive 9-person team environment
  • Brand-new, state-of-the-art office space located just two blocks from the White House
  • Strong team culture with close collaboration across the practice
  • Quarterly team outings, team lunches, and an annual holiday party
  • Commitment to work-life balance, including early office closure at 4:00 PM every Friday

Why Join Monumental Financial Planning?
This is an opportunity to join a growing practice where your impact will be immediate and visible. You will help shape the operational foundation of the business, support a collaborative team, and play a key role in driving long-term success.
Equal Opportunity Employer
Monumental Financial Planning is an Equal Opportunity Employer and welcome applicants from all backgrounds.
A background check will be conducted as part of the hiring process, and successful completion is required for employment, in accordance with applicable laws.
Requirements
Qualifications
  • 3-7+ years of operations, office management, or practice management experience
  • Bachelor's degree preferred or equivalent work experience
  • Financial services, wealth management, or banking experience strongly preferred
  • Proven ability to manage processes, workflows, and team accountability
  • Strong organizational and problem-solving skills
  • Comfortable with CRM systems (Salesforce experience a plus)
  • Ability to adapt quickly in a fast-paced environment
  • Strong interpersonal and leadership skills with a collaborative mindset

Benefits
Compensation & Benefits
Base Salary:
  • Target Range: $90,000 - $110,000/annually - exempt

Benefits:
  • Health insurance (employer-sponsored)
  • 401(k) with 4% employer match
  • Paid time off (PTO): 10 days annually
  • Paid Holidays: All market holidays observed
  • Ongoing professional development opportunities

Apply