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Professional Services Operations Manager Jobs in Silver Spring, MD

Kone AB

Service Operations Manager

Washington, DC

$159K - $209K/yr

In your professional experience - has implementing and monitoring safety guidelines been your top ... As our Service Operations Manager ,you willsuccessfully drive the service business operations for ...

Sila Services

Operations Manager

Beltsville, MD

$100K - $130K/yr

Great home service operations don't happen from behind a desk. At Sila Heating & Air Conditioning ... If you know how to turn a group of talented HVAC and plumbing professionals into a high-performing ...

Sila Services

Operations Manager

Beltsville, MD · On-site

$100K - $130K/yr

Great home service operations don't happen from behind a desk. At Sila Heating & Air Conditioning ... If you know how to turn a group of talented HVAC and plumbing professionals into a high-performing ...

Sila Services

Operations Manager

Beltsville, MD

$100K - $130K/yr

Great home service operations don't happen from behind a desk. At Sila Heating & Air Conditioning ... If you know how to turn a group of talented HVAC and plumbing professionals into a high-performing ...

Johnstone Supply

Operations Manager

Arbutus, MD · On-site

$65K - $90K/yr

As a hands-on leader, you model prompt, professional service when answering incoming telephone ... QUALIFICATIONS FOR AN OPERATIONS MANAGER * 2+ years of experience as an operations manager

Withum

Professional Services Tax Manager

Columbia, MD · Hybrid

$120K - $180K/yr

... services. As a Tax Manager based out of our Boca Raton, FL, Columbia, MD, New York City, NY ... Servingin professional development programs as an instructor or discussion leader Thekinds ...

Withum

Professional Services Tax Manager

Columbia, MD · On-site

$120K - $180K/yr

... services. As a Tax Manager based out of our Boca Raton, FL, Columbia, MD, New York City, NY ... Servingin professional development programs as an instructor or discussion leader Thekinds ...

Johnstone Supply

Operations Manager

Halethorpe, MD · On-site

$65K - $90K/yr

As a hands-on leader, you model prompt, professional service when answering incoming telephone ... If so, you might just be perfect for this Operations Manager position at our HVAC supply store!HVAC ...

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Professional Services Operations Manager information

See Silver Spring, MD salary details

$32K

$65.6K

$122.5K

How much do professional services operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for professional services operations manager in Silver Spring, MD is $65,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $80,100.00 per year, depending on experience, location, and employer.

What is a professional services operations manager?

A Professional Services Operations Manager oversees the day-to-day activities and processes of a professional services organization, ensuring that projects are delivered efficiently and client expectations are met. They coordinate between teams, manage resources, optimize workflows, and implement best practices to improve service delivery. Additionally, they often handle budgeting, reporting, and the development of operational strategies to support business growth and customer satisfaction.

What are the key skills and qualifications needed to thrive as a professional services operations manager?

To excel as a Professional Services Operations Manager, you need expertise in project management, resource allocation, process improvement, and a relevant degree in business or a related field. Familiarity with PSA (Professional Services Automation) tools, CRM platforms, and certifications such as PMP or ITIL are commonly required. Strong leadership, analytical thinking, and effective communication are essential soft skills for driving team performance and managing client expectations. These skills ensure optimal service delivery, operational efficiency, and successful client outcomes in a fast-paced professional services environment.

What are common challenges faced by a professional services operations manager, and how can they be addressed?

Professional Services Operations Managers often navigate challenges such as balancing resource allocation with project timelines, maintaining consistent service quality across multiple teams, and adapting to shifting client needs. Successfully addressing these challenges typically involves implementing robust project management tools, fostering clear communication between departments, and regularly reviewing operational processes to identify areas for improvement. Building strong relationships with both internal teams and clients also helps anticipate issues early and ensure smooth project delivery.

What is the difference between Professional Services Operations Manager vs Project Manager?

AspectProfessional Services Operations ManagerProject Manager
Primary FocusOversees service delivery processes, resource management, and operational efficiency within professional servicesPlans, executes, and closes specific projects within scope, time, and budget
CredentialsOften requires a bachelor's degree, PMP or similar certifications beneficialTypically requires a bachelor's degree, PMP or similar certifications
Work EnvironmentWorks within professional services teams, client-facing, strategic operations

The Professional Services Operations Manager focuses on optimizing overall service delivery and operational efficiency, while the Project Manager manages individual projects from initiation to completion. Both roles require similar credentials and often work in client-facing environments, but their scope and responsibilities differ significantly.

What are popular job titles related to Professional Services Operations Manager jobs in Silver Spring, MD?

For Professional Services Operations Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Professional Services Operations Manager jobs in Silver Spring, MD look for?

The top searched job categories for Professional Services Operations Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Professional Services Operations Manager jobs?

Cities near Silver Spring, MD with the most Professional Services Operations Manager job openings:

Professional Services Operations Manager jobs near you
Infographic showing various Professional Services Operations Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $65,600 per year, or $31.5 per hour.

Professional Services Operations Analyst

Tenable, Inc.

Columbia, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they'll answer, "Our people!" We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you're part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
The Operations Analyst supports the Worldwide Professional Services Resource Management and Operations team and is responsible for helping to analyze and improve the operational efficiency and scalability of the overall team.
This role involves supporting key operational functions within Professional Services (PS), where you will deliver critical reports and analysis regarding the financial health and effectiveness of the business. Additionally, you will help optimize core business processes.
The Operations Analyst will work with the Senior Manager of PS Operations to establish the critical policies and procedures of the Professional Services organization. The Operations department will also be responsible for the Information Technology infrastructure used to support Professional Services. The Operations Analyst will work closely with Finance, Accounting, and Digital Solutions.
Your Opportunity:
  • Maintain accurate data and analytics for the Worldwide Professional Services team
  • Manage revenue recognition process to include forecast reporting, end of month fulfillment, process improvements
  • Identify and suggest PSA tool improvements including additional features, automation, accuracy improvement
  • Assist with the design, management, and improvements of reporting and analytics around delivery pipeline, backlog, and revenue management
  • Ad-hoc analysis and special projects that drive improvements and optimization of the PS business
  • Develop and maintain internal documentation, processes, and procedures
  • Partner with Finance, Accounting and Business Platforms on managing and improving shared processes and best practices
  • Interact with systems vendors, consultants, and user communities to stay abreast of systems issues, roadmap and future enhancements, and best practices
  • Document solutions designs, architecture and workflows
  • Plan, manage, and report to management the revenue forecast for the entire PS team
  • Identify areas for improvement and design and implement solutions
  • May perform other duties and responsibilities that management may deem necessary from time to time

What You'll Need:
  • Bachelor's degree preferred
  • 5 years of related experience and 2+ years in a services/consulting industry
  • Prior experience designing business processes
  • Excellent written and verbal communication skills, combined with the ability to communicate with team members at all levels and varying technical ability
  • Excellent time management and organizational skills
  • Ability to handle high volume of requests and daily operations
  • Ability to generate data, but more importantly glean actionable results from the data
  • Microsoft (or Google) Suite skills required, specifically, Excel, Word, PowerPoint
  • Experience with Certinia, Tableau, and Salesforce
  • Ability to work at a computer for an extended period of time
  • Globally distributed client organization that operates both in-office and remotely
  • Participate in training sessions, presentations, and meetings; sometimes being the presenter of these trainings
  • Infrequent travel required

And Ideally:
  • Any certifications related to Salesforce, SQL, or Tableau.
  • Experience with SQL.
  • Experience in Professional Services operations capacity

#LI-Hybrid #LI-LP1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$80,500-$107,166.67 USD
We're committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice

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