Operations Manager
Des Moines, IA · On-site
... service. Duties and Responsibilities: * Manage club follow ups to ensure members are not past due ... Establish and maintain professional relationships with members and staff * Ensures that all ...
Operations Manager
Des Moines, IA · On-site
... service. Duties and Responsibilities: * Manage club follow ups to ensure members are not past due ... Establish and maintain professional relationships with members and staff * Ensures that all ...
... service providers). * Leading Change: Lead organizational change initiatives and coordinate with ... A culture that celebrates belonging and collaboration, promotes professional development and ...
... service providers). * Leading Change: Lead organizational change initiatives and coordinate with ... A culture that celebrates belonging and collaboration, promotes professional development and ...
Operations Manager
Des Moines, IA · On-site
$36K/yr
... service. Duties and Responsibilities: * Manage club follow ups to ensure members are not past due ... Establish and maintain professional relationships with members and staff * Ensures that all ...
Operations Manager
Des Moines, IA · On-site
$36K/yr
... service. Duties and Responsibilities: * Manage club follow ups to ensure members are not past due ... Establish and maintain professional relationships with members and staff * Ensures that all ...
Operations Manager
Des Moines, IA · On-site
Operations Manager | Des Moines, IA AAA Cooper Transportation, is immediately hiring a Full-Time ... service center environment. * Professional Development Opportunities ACT invests in you! Enhance ...
Operations Manager
Des Moines, IA · On-site
Operations Manager | Des Moines, IA AAA Cooper Transportation, is immediately hiring a Full-Time ... service center environment. * Professional Development Opportunities ACT invests in you! Enhance ...
Be a visible, hands-on leader on the floor -- setting the tone through professionalism ... A high school diploma (Bachelor's degree preferred) * 4+ years of guest service experience and 2-4 ...
Be a visible, hands-on leader on the floor -- setting the tone through professionalism ... A high school diploma (Bachelor's degree preferred) * 4+ years of guest service experience and 2-4 ...
Operations Manager
Bondurant, IA · On-site
... professional growth. We hire Operations Managers based on location preference and the business ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Bondurant, IA · On-site
... professional growth. We hire Operations Managers based on location preference and the business ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Mason City, IA · On-site
Operations Manager | Mason City, IA AAA Cooper Transportation, is immediately hiring a Full-Time ... service center environment. * Professional Development Opportunities ACT invests in you! Enhance ...
Operations Manager
Mason City, IA · On-site
Operations Manager | Mason City, IA AAA Cooper Transportation, is immediately hiring a Full-Time ... service center environment. * Professional Development Opportunities ACT invests in you! Enhance ...
Operations Manager
Davenport, IA · On-site
... professional growth. We hire Operations Managers based on location preference and the business ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Davenport, IA · On-site
... professional growth. We hire Operations Managers based on location preference and the business ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Davenport, IA · On-site
... professional growth. We hire Operations Managers based on location preference and the business ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Davenport, IA · On-site
... professional growth. We hire Operations Managers based on location preference and the business ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
West Des Moines, IA · On-site
Be a visible, hands-on leader on the floor - setting the tone through professionalism ... A high school diploma (Bachelor's degree preferred) * 4+ years of guest service experience and 2-4 ...
Operations Manager
West Des Moines, IA · On-site
Be a visible, hands-on leader on the floor - setting the tone through professionalism ... A high school diploma (Bachelor's degree preferred) * 4+ years of guest service experience and 2-4 ...
... services operation in Iowa. This role is not remote and not hybrid. The Operations Manager must be ... Our commitment to quality and professional integrity encompasses everything we do. We are proud of ...
... services operation in Iowa. This role is not remote and not hybrid. The Operations Manager must be ... Our commitment to quality and professional integrity encompasses everything we do. We are proud of ...
Restoration Operations Manager
Swisher, IA · On-site
$110K/yr
... services operation in Iowa. This role is not remote and not hybrid. The Operations Manager must be ... Our commitment to quality and professional integrity encompasses everything we do. We are proud of ...
Restoration Operations Manager
Swisher, IA · On-site
$110K/yr
... services operation in Iowa. This role is not remote and not hybrid. The Operations Manager must be ... Our commitment to quality and professional integrity encompasses everything we do. We are proud of ...
... services inside the company, being main contact point with HR PEO vendor (Professional Employer ... managing office operations, administration, or a supervisory role in a professional services or ...
... services inside the company, being main contact point with HR PEO vendor (Professional Employer ... managing office operations, administration, or a supervisory role in a professional services or ...
Customer Service Operations Manager - ServiceMac
Nevada, IA · On-site
$73K - $98K/yr
ServiceMac is focused on providing superior technology, products, and services for the mortgage and ... ServiceMac is looking for a highly organized professional with management experience who can ensure ...
Customer Service Operations Manager - ServiceMac
Nevada, IA · On-site
$73K - $98K/yr
ServiceMac is focused on providing superior technology, products, and services for the mortgage and ... ServiceMac is looking for a highly organized professional with management experience who can ensure ...
Operations Manager
Urbandale, IA · On-site
$47K - $55K/yr
Maintain positive relationships with community partners, clients, families, and caregivers - ecellent customer service * Develop annual business plans, budgets, and operational plans - manage metrics ...
Quick apply
Operations Manager
Urbandale, IA · On-site
$47K - $55K/yr
Maintain positive relationships with community partners, clients, families, and caregivers - ecellent customer service * Develop annual business plans, budgets, and operational plans - manage metrics ...
Operations Manager
Oakland, IA · On-site
... service and solutions to our customers. Job Summary This role is responsible for managing ... operations at the facility level to ensure that established goals and objectives with regards to ...
Operations Manager
Oakland, IA · On-site
... service and solutions to our customers. Job Summary This role is responsible for managing ... operations at the facility level to ensure that established goals and objectives with regards to ...
Operations Manager
Oakland, IA · On-site
... service and solutions to our customers. Job Summary This role is responsible for managing ... Ensure operational compliance with company policies and regulatory requirements in the areas of ...
Operations Manager
Oakland, IA · On-site
... service and solutions to our customers. Job Summary This role is responsible for managing ... Ensure operational compliance with company policies and regulatory requirements in the areas of ...
Operations Manager
Oakland, IA · On-site
... service and solutions to our customers.Job Summary This role is responsible for managing production ... operations at the facility level to ensure that established goals and objectives with regards to ...
Operations Manager
Oakland, IA · On-site
... service and solutions to our customers.Job Summary This role is responsible for managing production ... operations at the facility level to ensure that established goals and objectives with regards to ...
Operations Manager
Sioux City, IA · On-site
The Operations Manager is responsible for providing leadership in the following key store areas ... service. * Oversee the development and execution of individual development plans for each of your ...
Operations Manager
Sioux City, IA · On-site
The Operations Manager is responsible for providing leadership in the following key store areas ... service. * Oversee the development and execution of individual development plans for each of your ...
The program is ideal for college graduates and those seeking professional development opportunities ... Prepare schedules for service personnel, assigns personnel to routes * Assist with inspection and ...
The program is ideal for college graduates and those seeking professional development opportunities ... Prepare schedules for service personnel, assigns personnel to routes * Assist with inspection and ...
Professional Services Operations Manager information
What is the difference between Professional Services Operations Manager vs Project Manager?
| Aspect | Professional Services Operations Manager | Project Manager |
|---|---|---|
| Primary Focus | Oversees service delivery processes, resource management, and operational efficiency within professional services | Plans, executes, and closes specific projects within scope, time, and budget |
| Credentials | Often requires a bachelor's degree, PMP or similar certifications beneficial | Typically requires a bachelor's degree, PMP or similar certifications |
| Work Environment | Works within professional services teams, client-facing, strategic operations |
The Professional Services Operations Manager focuses on optimizing overall service delivery and operational efficiency, while the Project Manager manages individual projects from initiation to completion. Both roles require similar credentials and often work in client-facing environments, but their scope and responsibilities differ significantly.
What are common challenges faced by a professional services operations manager, and how can they be addressed?
Professional Services Operations Managers often navigate challenges such as balancing resource allocation with project timelines, maintaining consistent service quality across multiple teams, and adapting to shifting client needs. Successfully addressing these challenges typically involves implementing robust project management tools, fostering clear communication between departments, and regularly reviewing operational processes to identify areas for improvement. Building strong relationships with both internal teams and clients also helps anticipate issues early and ensure smooth project delivery.
What is a professional services operations manager?
A Professional Services Operations Manager oversees the day-to-day activities and processes of a professional services organization, ensuring that projects are delivered efficiently and client expectations are met. They coordinate between teams, manage resources, optimize workflows, and implement best practices to improve service delivery. Additionally, they often handle budgeting, reporting, and the development of operational strategies to support business growth and customer satisfaction.
What are the key skills and qualifications needed to thrive as a professional services operations manager?
To excel as a Professional Services Operations Manager, you need expertise in project management, resource allocation, process improvement, and a relevant degree in business or a related field. Familiarity with PSA (Professional Services Automation) tools, CRM platforms, and certifications such as PMP or ITIL are commonly required. Strong leadership, analytical thinking, and effective communication are essential soft skills for driving team performance and managing client expectations. These skills ensure optimal service delivery, operational efficiency, and successful client outcomes in a fast-paced professional services environment.
What are popular job titles related to Professional Services Operations Manager jobs in Iowa? For Professional Services Operations Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Professional Services Operations Manager jobs in Iowa look for? The top searched job categories for Professional Services Operations Manager jobs in Iowa are:
What cities in Iowa are hiring for Professional Services Operations Manager jobs? Cities in Iowa with the most Professional Services Operations Manager job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 23 days ago
Genesis Health Clubs rating
5.2
Based on 27 frontline employees who took The Breakroom Quiz
53rd of 63 rated gym and leisure clubs
Job description
Benefits:
Position: Operations Manager
Reports to: Club Manager
Employee Type: Full Time
Job Summary:
This position will be responsible for the day-to-day operations of the Front Desk and Kids Club including hiring, recruiting, scheduling and training new Front Desk and Kids Club employees. This includes, but is not limited to, the processing of guest check ins, member retention, maintain member accounts and upholding quality customer service.
Duties and Responsibilities:
Expectations:
Job Requirements:
Physical Requirements:
*FOR A QUICKER RESPONSE, PLEASE FILL APPLICATION OUT AT OUR CLUB.
Genesis Health Clubs
Join the Genesis Health Clubs Family - Where Passion Meets Purpose!
Genesis Health Clubs is the largest privately owned health club company in the country, with 88 locations across 14 states. Even more importantly, GHC is the fastest-growing non-franchised health club company in the U.S. This rapid expansion creates tremendous opportunity and upside for our team members. Genesis is a place where you can build a successful long-term career in the health and fitness industry, with unmatched upward mobility and growth. As a premier brand, we demand the best in the industry and, in turn, offer above-industry pay and strong rewards for top performers.
Genesis Health Clubs continues to grow, not just in size, but in scope. We now operate a family of brands that includes trampoline parks, water parks, ice skating rinks, meal prep services, and baseball tournament venues. But we're more than just a gym, we're a movement grounded in core values that guide everything we do.
At Genesis, our mission begins with MMFI: Make Me Feel Important. We serve, support, and inspire our members through meaningful relationships and thoughtful service. We believe in Investing in Our Members, Clubs, and Team, ensuring every location delivers excellence, from the equipment we provide to the people who bring the energy.
We Lead by Example, showing up each day with compassion, drive, and a commitment to help others succeed. We encourage everyone to Exercise Daily, not just for fitness, but as a lifestyle that promotes resilience and long-term wellness.
For Our Team:
We offer dynamic roles in fitness, customer service, management, childcare, and more, with room to grow, lead, and truly make an impact.
Why Work With Us:
Whether you're training clients one-on-one or helping families stay active through our extended brands, you'll be part of a purpose-driven team transforming lives, one workout, one smile, one connection at a time.
Ready to Level Up Your Health or Your Career?
If you're passionate about wellness, driven to help others, and excited to work hard and have fun, we want to meet you.
Company Website:
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Position: Operations Manager
Reports to: Club Manager
Employee Type: Full Time
Job Summary:
This position will be responsible for the day-to-day operations of the Front Desk and Kids Club including hiring, recruiting, scheduling and training new Front Desk and Kids Club employees. This includes, but is not limited to, the processing of guest check ins, member retention, maintain member accounts and upholding quality customer service.
Duties and Responsibilities:
- Manage club follow ups to ensure members are not past due and current
- Executes procedures as outlined by front desk and kids club manuals
- Assist Club Manager with all club operations as needed
- Responsible for daily register deposits
- Maintains office supply order
- Responsible for desk inventory
- Responsible for submitting product orders
- Attends all staff and club meetings and events
- Establish and maintain professional relationships with members and staff
- Ensures that all required documentation (daily reports, checklists, etc.) are completed in a timely manner.
- Ensures front desk is clean, maintained and organized at all times
- Ability to respond quickly and appropriately to emergency situations
- Drive revenue inside the club with retail (supplements, shake sales, apparel, tanning)
Expectations:
- Present a professional demeanor at all times when representing the Genesis Health Clubs
- Provide input in developing strategies to support club goals and objectives
- Develop and build a team atmosphere among staff and departments
- Ability to respond to common inquiries or complaints from members
- Attend all social functions within the club
- Participate in group classes and regular exercise
Job Requirements:
- Available to work weekends and evenings and holidays
- Ability to work well with others
- Experience in cash handling and credit cards
- 1-2 Years' experience in customer service function
Physical Requirements:
- Ability to stand for long periods of time
- Ability to lift up to 45 pounds
- Ability to communicate with guests and other associates, including reading, writing and speaking
*FOR A QUICKER RESPONSE, PLEASE FILL APPLICATION OUT AT OUR CLUB.
Genesis Health Clubs
Join the Genesis Health Clubs Family - Where Passion Meets Purpose!
Genesis Health Clubs is the largest privately owned health club company in the country, with 88 locations across 14 states. Even more importantly, GHC is the fastest-growing non-franchised health club company in the U.S. This rapid expansion creates tremendous opportunity and upside for our team members. Genesis is a place where you can build a successful long-term career in the health and fitness industry, with unmatched upward mobility and growth. As a premier brand, we demand the best in the industry and, in turn, offer above-industry pay and strong rewards for top performers.
Genesis Health Clubs continues to grow, not just in size, but in scope. We now operate a family of brands that includes trampoline parks, water parks, ice skating rinks, meal prep services, and baseball tournament venues. But we're more than just a gym, we're a movement grounded in core values that guide everything we do.
At Genesis, our mission begins with MMFI: Make Me Feel Important. We serve, support, and inspire our members through meaningful relationships and thoughtful service. We believe in Investing in Our Members, Clubs, and Team, ensuring every location delivers excellence, from the equipment we provide to the people who bring the energy.
We Lead by Example, showing up each day with compassion, drive, and a commitment to help others succeed. We encourage everyone to Exercise Daily, not just for fitness, but as a lifestyle that promotes resilience and long-term wellness.
For Our Team:
We offer dynamic roles in fitness, customer service, management, childcare, and more, with room to grow, lead, and truly make an impact.
Why Work With Us:
- Above-industry average pay and strong employee rewards
- Medical and dental coverage
- 401(k)
- Paid Time Off (PTO)
- Rapid career advancement in a fast-growing organization
- The opportunity to uplift your community every day
- Free all-access gym membership
- A passionate, supportive culture where Staff is Family
Whether you're training clients one-on-one or helping families stay active through our extended brands, you'll be part of a purpose-driven team transforming lives, one workout, one smile, one connection at a time.
Ready to Level Up Your Health or Your Career?
If you're passionate about wellness, driven to help others, and excited to work hard and have fun, we want to meet you.
Company Website:
What Genesis Health Clubs employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Genesis Health Clubs
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Wichita, KS, US
Year founded
1986