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Professional Services Operations Analyst Jobs in Boca Raton, FL

Akerman

Client Accounts Analyst

West Palm Beach, FL · On-site

$23.25 - $29.50/hr

Akerman is seeking a Client Accounts Analyst to support the Firm's financial operations by ... billing operations, collections, financial services, client service, or a professional services ...

WGI Inc

Executive Analyst

West Palm Beach, FL · On-site

... growing professional services and technology organization. This position offers a unique ... Corporate Operations * Support initiatives involving and supporting human resources, insurance ...

WGI

Executive Analyst

West Palm Beach, FL · On-site

... growing professional services and technology organization. This position offers a unique ... Corporate Operations * Support initiatives involving and supporting human resources, insurance ...

TCA Professional Services

Nail Technician

Weston, FL · On-site

They possess strong customer service skills and have a positive impact on the success of our club ... Address needs in a professional, positive, and timely manner * Arrange work station, treatment room ...

Burlington

Operations Service Manager

Sunrise, FL · On-site

$26.15 - $34.85/hr

Position Overview As an Operations Manager, you'll be responsible for ensuring that associates are delivering excellent customer service and a high degree of professionalism, managing Back of the ...

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All JobsProfessional Services Operations Analyst JobsProfessional Services Operations Analyst Jobs in Boca Raton, FL

Professional Services Operations Analyst information

See Boca Raton, FL salary details

$13

$32

$53

How much do professional services operations analyst jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for professional services operations analyst in Boca Raton, FL is $32.03, according to ZipRecruiter salary data. Most workers in this role earn between $22.79 and $38.32 per hour, depending on experience, location, and employer.

What is a professional services operations analyst?

Professional Services Operations Analysts are professionals who support the operational efficiency of professional services teams within an organization. They analyze data, streamline processes, and optimize resource allocation to improve service delivery and client satisfaction. Their responsibilities often include reporting, project management support, process improvement, and performance tracking. By ensuring that operations run smoothly, they help consulting, IT, or other service-based teams achieve their goals and deliver value to clients.

How does a professional services operations analyst typically collaborate with consultants and project managers on client engagements?

A Professional Services Operations Analyst works closely with consultants and project managers to ensure smooth project delivery and efficient resource allocation. They assist in tracking project progress, managing budgets, and generating performance reports, which help project teams stay on target. Additionally, they facilitate communication between internal teams and clients, often resolving operational challenges and supporting project planning. This collaborative environment enables analysts to gain a comprehensive understanding of project lifecycles and develop cross-functional skills.

What are the key skills and qualifications needed to thrive as a professional services operations analyst, and why are they important?

To excel as a Professional Services Operations Analyst, you need strong analytical skills, a background in business or operations management, and experience with data analysis or project coordination. Familiarity with CRM systems like Salesforce, project management tools such as Smartsheet or Asana, and proficiency in Excel or SQL are typically expected. Excellent communication, attention to detail, and adaptability are standout soft skills for this role. These competencies are crucial for optimizing service delivery, ensuring data-driven decision-making, and supporting efficient project execution within professional services organizations.

What is the difference between Professional Services Operations Analyst vs Business Analyst?

AspectProfessional Services Operations AnalystBusiness Analyst
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like CAPM or PMP are commonUsually holds a bachelor’s degree in business, IT, or related areas; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentWorks within professional services teams, focusing on operational efficiency and project supportWorks across departments to analyze business processes and recommend improvements
Employer & Industry UsageCommon in consulting firms, IT services, and professional service companiesFound in various industries including finance, healthcare, and technology

The Professional Services Operations Analyst primarily focuses on optimizing operations within professional services teams, while the Business Analyst evaluates and improves overall business processes across departments. Both roles require similar credentials and are used in related industries, but their core responsibilities differ in scope and focus.

Are professional services operations analysts in demand?

Professional services operations analysts are in demand due to the increasing need for efficient project management, process optimization, and data analysis in consulting and service organizations. Employers seek candidates with skills in analytics tools, process improvement, and cross-functional collaboration, making this a growing field across various industries.

Is a professional services operations analyst entry level?

A professional services operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of business processes, data analysis, and tools like Excel or CRM systems, while more advanced roles may need prior experience or certifications. Job requirements vary by organization and complexity of responsibilities.

What job categories do people searching Professional Services Operations Analyst jobs in Boca Raton, FL look for?

The top searched job categories for Professional Services Operations Analyst jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Professional Services Operations Analyst jobs?

Cities near Boca Raton, FL with the most Professional Services Operations Analyst job openings:

Professional Services Operations Analyst jobs near you
Infographic showing various Professional Services Operations Analyst job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $66,627 per year, or $32 per hour.

Client Accounts Analyst

Akerman

West Palm Beach, FL • On-site

$23.25 - $29.50/hr

Full-time

Re-posted 5 days ago

Job description

Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a Client Accounts Analyst to support the Firm's financial operations by partnering with attorneys, clients, and business professionals to facilitate the timely resolution of account balances and billing-related inquiries. This position plays an important role in managing the lifecycle of client receivables, fostering positive client relationships, and supporting the Firm's revenue objectives.
Successful candidates will be proactive problem solvers who can navigate sensitive financial discussions with professionalism, deliver exceptional client service, and contribute to the overall health of the Firm's accounts receivable portfolio. Akerman is committed to a hybrid environment that promotes flexibility, collaboration, and professional growth.
Primary Responsibilities:
  • Serve as a resource for attorneys, legal support staff, clients, and internal departments regarding account payment and billing matters.
  • Manage a portfolio of client accounts, including monitoring outstanding invoices, credit balances, and work-in-progress to support timely revenue realization.
  • Partner with clients and internal stakeholders to facilitate the resolution of outstanding account balances and payment-related concerns.
  • Initiate and manage communications regarding account status through telephone, email, and written correspondence, maintaining a professional and service-oriented approach.
  • Analyze account activity and identify opportunities to improve accounts receivable performance and the realization of Firm revenue.
  • Collaborate closely with Billing, Accounts Receivable, and other Finance teams to resolve invoice discrepancies, reconciliation matters, payment application issues, and client concerns.
  • Escalate significant collection risks and unresolved matters to management, as appropriate, and recommend potential solutions.
  • Prepare account summaries, aging analyses, and portfolio updates to assist leadership in managing financial performance and mitigating risk.
  • Participate in departmental initiatives, process improvements, and special projects designed to enhance operational efficiency and the client experience.
  • Perform additional duties and responsibilities as assigned.

Qualifications - Required:
  • Five or more years of collections experience in a law firm.
  • Strong written and verbal communication skills, with the ability to interact professionally and effectively with attorneys, clients, and colleagues.
  • Excellent organizational skills and attention to detail.
  • Ability to manage competing priorities, exercise sound judgment, and meet established deadlines.
  • Strong problem-solving and analytical capabilities.
  • Proficiency in Microsoft Office, Excel, 3E, ARCS, and the ability to learn new systems and technology quickly.
  • General understanding of accounting, finance, or accounts receivable concepts.

Qualifications - Preferred:
  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
  • Previous experience in accounts receivable, billing operations, collections, financial services, client service, or a professional services environment.

We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE
#LI-LS1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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