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Professional Services Engineer Jobs in Oregon (NOW HIRING)

NICE

OR · On-site

The Professional Services Engineer (PSE) is responsible for installing, deploying, upgrading, and maintaining NICE products and platforms at customer sites. This includes applying hotfixes ...

Autodesk

OR · On-site

$92K - $164K/yr

... product developers Key Qualifications * 3+ years of experience in Professional Services ... Implementation Consulting, Customer Success, or Solutions Consulting * Experience working with ...

Harness

OR · On-site

Collaborate with Sales, Customer Success, Implementation Engineering, Technical Program Managers ... Drive achievement of Professional Services bookings and margin targets through accurate forecasting ...

Foundever

At first, you will personally work with sales and one developer to discover, prototype, demo and ... Own the P&L for the professional services practice, including revenue targets and margin * Partner ...

Empower AI Inc.

As a leading provider of advanced information technology solutions and professional services to U.S ... programming, system security policy procedures, and operations. Qualifications CONTRACT REQUIRED ...

Empower AI Inc.

As a leading provider of advanced information technology solutions and professional services to U.S ... programming, system security policy procedures, and operations. Qualifications CONTRACT REQUIRED ...

Kinaxis Inc.

VP, Professional Services Delivery

$138K - $177K/yr

In 1984, we started out as a team of three engineers. Today, we have grown to become a global ... Lead the regional Professional Services team and business with strong financial and operational ...

Chainguard

OR

$165K/yr

The Role, In a Nutshell As a Solutions Architect on our Professional Services team, you'll work ... Beyond customer work, you'll have a direct line to our Product and Engineering teams, giving you a ...

Ellucian

About the Opportunity As a Principal Software Test Engineer in Ellucian's Professional Services organization, you will serve as a trusted quality engineering advisor for strategic customer ...

Chainguard

OR · On-site

$195K/yr

As a Solutions Architect, you will be part of the Professional Services team within Customer ... Partner with our Product and Engineering teams to convey customer requirements and determine the ...

Chainguard

OR · On-site

$195K/yr

As a Partner Solutions Architect, you will be part of the Professional Services team within ... Engineering teams, conveying partner-sourced requirements and feedback to influence roadmap ...

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Professional Services Engineer information

See Oregon salary details

$21

$42

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How much do professional services engineer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for professional services engineer in Oregon is $42.74, according to ZipRecruiter salary data. Most workers in this role earn between $34.04 and $48.27 per hour, depending on experience, location, and employer.

What does a professional services engineer do?

A professional services engineer provides technical consulting, implementation, and support for products or services to ensure successful deployment and customer satisfaction. They often work closely with clients to understand requirements, configure solutions, and troubleshoot issues, utilizing skills in technical communication and problem-solving.

What are the key skills and qualifications needed to thrive as a professional services engineer, and why are they important?

To thrive as a Professional Services Engineer, you need a solid background in computer science or engineering, strong analytical skills, and experience with enterprise software or IT infrastructure. Familiarity with technical tools such as scripting languages, cloud platforms, and industry-specific certifications (like AWS Certified Solutions Architect or Cisco CCNA) is highly valued. Exceptional communication, problem-solving ability, and customer service orientation help you build strong client relationships and manage project expectations. These skills are crucial for delivering tailored technical solutions that meet client needs and drive customer satisfaction.

What is the difference between Professional Services Engineer vs Technical Support Engineer?

AspectProfessional Services EngineerTechnical Support Engineer
Required credentialsBachelor's degree in engineering, computer science, or related field; certifications like Cisco, AWS often preferredAssociate or bachelor's degree; certifications vary, often vendor-specific
Work environmentClient sites, consulting projects, implementation environmentsHelp desks, call centers, remote troubleshooting
Employer and industry usageConsulting firms, tech companies, enterprise solutionsIT service providers, hardware/software vendors

While both roles involve technical expertise, a Professional Services Engineer typically works directly with clients on implementation and consulting projects, requiring project management skills. In contrast, a Technical Support Engineer focuses on troubleshooting and resolving technical issues remotely or on-site, often following predefined procedures.

What is a professional services engineer?

Professional Services Engineers are technical experts who work with clients to implement, customize, and optimize software or technology solutions provided by their company. They act as a bridge between the product development team and the customer, ensuring that deployments meet client requirements and run smoothly. Their responsibilities often include consulting, system integration, troubleshooting, and providing training or support. Professional Services Engineers typically work directly with enterprise clients and may travel to customer sites to deliver hands-on assistance.

How does a professional services engineer typically collaborate with clients and internal teams during project implementation?

As a Professional Services Engineer, you will work closely with clients to understand their technical requirements, configure solutions, and ensure successful deployment of products or services. Collaboration is key; you’ll regularly interact with project managers, sales engineers, and product development teams to address client needs and resolve technical challenges. This role often involves leading client meetings, providing training, and offering ongoing support, making strong communication and problem-solving skills essential. Successful Professional Services Engineers build trusted relationships with clients while acting as the technical bridge between customers and internal teams.
What cities in Oregon are hiring for Professional Services Engineer jobs? Cities in Oregon with the most Professional Services Engineer job openings:
What are popular job titles related to Professional Services Engineer jobs in OR? For Professional Services Engineer jobs in OR, the most frequently searched job titles are:
Professional Services Engineer jobs near you
Infographic showing various Professional Services Engineer job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 5% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $88,906 per year, or $42.7 per hour.

Professional Services Engineer

NICE

OR • On-site

Full-time

Re-posted 28 days ago

Job description

The Professional Services Engineer (PSE) is responsible for installing, deploying, upgrading, and maintaining NICE products and platforms at customer sites. This includes applying hotfixes, participating in commissioning, testing, and certification, as well as troubleshooting and resolving issues encountered during or after installation. The PSE works closely with customers, system engineers, and internal teams to ensure seamless integration, high system availability, and optimal performance.

Roles and Responsibilities

  • Install, configure, upgrade, and deploy NICE products and platforms at customer sites.
  • Apply hotfixes, service packs, and other product updates in alignment with NICE best practices.
  • Participate in commissioning, testing, and certification activities during project delivery.
  • Troubleshoot and resolve technical issues related to installation, configuration, or upgrade activities.
  • Draft implementation and upgrade plans, outline pre-check and post-check steps, and clearly explain them to customers and stakeholders.
  • Collaborate directly with the client's System Engineers to support NICE infrastructure across global sites.
  • Maintain detailed site documentation, system specifications, and configuration records.
  • Perform MAC (Move/Add/Change) activities and system maintenance as needed.
  • Assist with NICE-related projects and change management activities.
  • Create, track, and remediate cases according to severity and SLA requirements.
  • Coordinate with suppliers and third-party representatives for integrated solutions.
  • Provide technical guidance to customer administrators on configuration, administration, and user management.
  • Manage customer relationships and expectations with clear, proactive communication.
  • Participate in training programs, knowledge sharing, and special projects.
  • Perform other related duties as assigned.

 

Requirements

  • Minimum 2-3 years of hands-on experience in:
    • Installation, configuration, and upgrades of enterprise applications (NICE product experience preferred).
    • Microsoft Windows Server administration.
    • Networking concepts (LAN/WAN, firewalls, load balancers, DNS, routing, etc.).
    • SQL database administration and scripting (queries, stored procedures, and troubleshooting).
  • Strong troubleshooting skills, including log analysis and root cause identification.
  • Experience with VoIP, CTI, and telephony systems (Avaya, Cisco, Genesys, etc.) is an advantage.
  • Familiarity with PBX, ACD, and CTI integrations is preferred.
  • Relevant certifications (MCSE, MCP, networking, database, or telephony) are a plus.
  • Ability to work effectively in medium to large teams and collaborate with cross-functional stakeholders.

Customer Communication Skills

  • High customer service orientation with strong verbal and written communication skills.
  • Ability to handle conflicts professionally and drive resolution.
  • Represents NICE professionally in all customer interactions.

Work Style

  • Self-motivated, accountable, and capable of working independently.
  • Flexible to work in shifts and outside standard business hours as required.
  • Adapts well to changing environments and priorities.
  • Shares knowledge proactively and collaborates effectively with team members.

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