ZipRecruiter

Log In

1

Professional Magnet Forensics Jobs (NOW HIRING)

Magnet Forensics

FedRamp Customer Success Manager

Where We're Going Magnet Forensics is a global leader in the development of digital investigative ... Partner closely with Customer Success Engineering, Professional Services, Support, and Product ...

Magnet Forensics

FedRamp Customer Success Manager

Fedramp Customer Success Manager Magnet Forensics is seeking a highly experienced, strategic, and ... Partner closely with Customer Success Engineering, Professional Services, Support, and Product ...

Peraton

Junior Digital Forensic Analyst

Arlington, VA · On-site

$66K - $106K/yr

Magnet Forensics: MCFE * X-Ways: XPERT * Demonstrated proficiency with mobile and non-mobile ... Ability to collaborate effectively and professionally with leadership, peers, forensic analysts ...

Peraton

Senior Digital Forensic Analyst

Arlington, VA · On-site

$104K - $166K/yr

... professional certifications: - GIAC: GCFE, GASF - IACIS: CFCE, ICMDE - NCFI: BCERT, MDE - DC3: CDFE, CDMC - Opentext: EnCE - Cellebrite: CCO & CCPA, CCME - Oxygen Forensics: OFC - Magnet Forensics:

Peraton

Senior Digital Forensic Analyst

Arlington, VA · On-site

$104K - $166K/yr

Magnet Forensics: MCFE * Demonstrate in-depth knowledge if forensic analysis of mobile device ... professionally with CIF end-customers. * U.S. citizenship required. * The ability to obtain an ...

Peraton

Senior Digital Forensic Analyst

Arlington, VA · On-site

Magnet Forensics: MCFE * Demonstrate in-depth knowledge if forensic analysis of mobile device ... professionally with CIF end-customers. * U.S. citizenship required. * The ability to obtain an ...

next page

Showing results 1-20

All JobsProfessional Magnet Forensics Jobs

Professional Magnet Forensics information

See salary details

$14

$27

$42

How much do professional magnet forensics jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for professional magnet forensics in the United States is $27.33, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $31.01 per hour, depending on experience, location, and employer.

What is a professional Magnet Forensics?

Professional Magnet Forensics refers to experts who use Magnet Forensics software and tools to recover, analyze, and report on digital evidence from computers, mobile devices, and cloud services. These professionals typically work in law enforcement, private investigations, or corporate security to support criminal, civil, or internal investigations. Their work helps to uncover digital traces and reconstruct events relevant to legal or disciplinary cases. Magnet Forensics products, such as Magnet AXIOM, are widely used for their ability to process large amounts of data and present it in a court-admissible format.

What are some common challenges faced by professionals working in digital forensics at Magnet Forensics, and how can they be overcome?

Professionals at Magnet Forensics often encounter challenges such as handling complex data from multiple digital sources, keeping up with rapidly evolving technology, and maintaining the integrity of evidence throughout investigations. These challenges can be addressed by staying current with industry certifications, participating in regular training, and collaborating closely with team members to leverage specialized expertise. Additionally, Magnet Forensics fosters a collaborative work environment where knowledge sharing and access to advanced forensic tools help professionals tackle even the most demanding cases.

What are the key skills and qualifications needed to thrive as a professional Magnet Forensics examiner?

To thrive as a Professional Magnet Forensics Examiner, you need expertise in digital forensics, incident response, and a solid understanding of operating systems, often supported by a degree in computer science or a related field. Familiarity with Magnet Forensics tools like Magnet AXIOM, EnCase, and relevant digital forensic certifications such as CFCE or GCFA is typically required. Strong analytical thinking, attention to detail, and effective written communication are crucial soft skills for excelling in forensic investigations and reporting. These competencies are vital to ensure accurate data recovery, evidence integrity, and clear case documentation in legal and investigative contexts.

What is the difference between Professional Magnet Forensics vs Digital Forensics Analyst?

AspectProfessional Magnet ForensicsDigital Forensics Analyst
Required CredentialsCertifications like EnCE, CFCE, or GIACCertifications like EnCE, CFCE, or GIAC
Work EnvironmentForensic labs, law enforcement agencies, corporate securityLaw enforcement, corporate security, consulting firms
Industry UsagePrimarily in digital forensics and cybersecurityDigital investigations, incident response, legal cases

Professional Magnet Forensics professionals focus on using specialized software and tools to recover and analyze digital evidence, often working within forensic labs or law enforcement. Digital Forensics Analysts perform similar tasks but may have a broader role in incident response and legal proceedings. Both roles require comparable certifications and work in related environments, but their specific responsibilities and focus areas can differ slightly.

More about Professional Magnet Forensics jobs
What cities are hiring for Professional Magnet Forensics jobs? Cities with the most Professional Magnet Forensics job openings:
What are the most commonly searched types of Magnet Forensics jobs? The most popular types of Magnet Forensics jobs are:
What states have the most Professional Magnet Forensics jobs? States with the most job openings for Professional Magnet Forensics jobs include:
What job categories do people searching Professional Magnet Forensics jobs look for? The top searched job categories for Professional Magnet Forensics jobs are:
Professional Magnet Forensics jobs near you
Infographic showing various Professional Magnet Forensics job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $56,837 per year, or $27.3 per hour.

FedRamp Customer Success Manager

Magnet Forensics

Charleston, WV • Remote

Full-time

Posted 13 days ago

Job description

Who We Are; What We Do; Where We’re Going
 
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.
 
Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.
 
With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.
 
If you think you would be the right person to join our team working towards this goal, we would love to hear from you! 

Role Summary
 

Magnet Forensics is seeking a highly experienced, strategic, and customer-obsessed FedRamp Customer Success Manager (CSM) to own and lead relationships with our most complex, high-value, and mission-critical customers. This role will support U.S. federal customers operating in FedRAMP‑authorized environments. The Customer Success Manager will partner closely with Federal Sales, Security, Compliance, and Engineering teams to ensure customer success while adhering to FedRAMP requirements and federal security standards.

As a FedRamp CSM, you will serve as the primary strategic partner for assigned FedRamp accounts, guiding customers through their full lifecycle with Magnet — from onboarding and deployment through adoption, value realization, renewal, and expansion. You will be accountable for building deep, trusted relationships across customer organizations (including C-level stakeholders), coordinating complex internal teams, and ensuring customers achieve measurable outcomes aligned to their business and investigative objectives.

The mission of the FedRamp Customer Success Manager is to protect and grow Magnet’s most important customer relationships by delivering exceptional experiences, accelerating time-to-value, proactively managing risk, and creating long-term partnerships that drive retention, expansion, and advocacy.

What You'll Do

Strategic Customer Leadership & Executive Engagement

  • Own executive-level relationships within FedRamp accounts, including regular engagement with C-suite and senior leadership stakeholders.
  • Understand and communicate FedRAMP controls, authorization boundaries, and shared responsibility models to customers
  • Act as a trusted advisor to customers, aligning Magnet’s products and services to their strategic objectives, operational priorities, and long-term success.
  • Lead executive business reviews (EBRs/QBRs), outcome-focused success planning, and roadmap discussions with customer leadership.
  • Proactively identify risks, adoption challenges, and expansion opportunities, and drive coordinated action plans.

Customer Lifecycle Ownership & Value Realization

  • Lead complex customer onboarding, implementation, and adoption efforts across Magnet’s product portfolio, ensuring successful deployment and accelerated time-to-value.
  • Support customers through federal onboarding, renewals, and expansion while maintaining compliance with government security standards
  • Develop and maintain comprehensive customer success plans, including goals, milestones, success metrics, and executive outcomes.
  • Identify, track, and mitigate adoption barriers through structured, cross-functional collaboration.
  • Drive customer retention, renewal readiness, and expansion by ensuring consistent value delivery and outcome realization.

Product & Domain Expertise

  • Serve as a subject-matter expert on Magnet’s products, services, workflows, and use cases across digital forensics and investigative environments.
  • Provide strategic guidance on product capabilities, integrations, licensing, and best-practice workflows to both technical and non-technical audiences.
  • Partner closely with Customer Success Engineering, Professional Services, Support, and Product teams to address complex technical and operational needs.
  • Translate customer feedback, feature requests, and trends into actionable insights for internal teams.

Cross-Functional Leadership & Internal Alignment

  • Act as the primary customer advocate within Magnet, ensuring customer priorities are understood and addressed across Sales, Renewals, Support, Product, Engineering, and Professional Services.
  • Collaborate with Sales and Pre-Sales to ensure a seamless transition from pre-sales to post-sales and ongoing account strategy alignment.
  • Partner with Renewals and Growth teams to support retention and expansion strategies for FedRamp accounts.
  • Use Gainsight and Salesforce to maintain a complete, accurate, and actionable 360-degree view of the customer.

Relationship Building & Advocacy

  • Build deep, multi-threaded relationships across customer organizations to ensure long-term partnership resilience.
  • Collect and synthesize customer feedback, training needs, and experience insights to continuously improve customer outcomes.
Champion customer advocacy opportunities, including references, testimonials, and advisory participation where appropriate
What We're Looking For

Required

  • Proven experience managing strategic, high-value, enterprise or public-sector customer relationships, including direct engagement with C-level executives.
  • Strong customer success, account management, or technical account leadership background with ownership of renewals and expansions.
  • Deep understanding of complex software products, technical workflows, and enterprise environments.
  • Exceptional relationship-building skills with the ability to influence, lead, and align both customer and internal stakeholders.
  • Strong business acumen and ability to translate customer goals into measurable success outcomes.
  • Excellent verbal and written communication skills, with the ability to present confidently to executive and technical audiences.
  • Highly organized, proactive, and comfortable managing multiple complex accounts simultaneously.
  • Experience using Salesforce CRM and Gainsight (or similar CS platforms) to manage customer health, risk, and engagement.

Technical & Domain Expertise

  • Previous experience in Digital Forensics and Incident Response (DFIR) or closely related investigative, security, or law-enforcement technology domains.
  • Strong technical aptitude, including the ability to discuss product architecture, integrations, workflows, and network considerations.
  • One of the following certifications or strong demonstrated knowledge of network architecture: CCST, CCNA, or equivalent.
  • Industry-recognized certifications (CFCE, GCIHA) and/or Magnet certifications (MCFE, MCGE/MCVK, MCVE, etc.) are highly desirable.

Additional Requirements

  • Must possess an active U.S. Government Security Clearance (Secret or higher)., this is highly desirable but not a requirement 
  • Demonstrated ability to operate in highly regulated environments while balancing customer advocacy, security requirements, and business outcomes.
  • Ability to work flexible hours as needed to support customer and business needs.
  • Willingness to travel, including potential international travel, to support FedRamp customers.
  • Ability to travel up to approximately 20%.
 
  • We are primaritly looking for canddiates located in DC, Maryland and Virginia 
Compensation & Benefits
 
The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).
 
 $100,000 to $140,000 (USD) a year 
 
Salary range (min - max)
 
Current Vacancy

Magnet is proud to offer benefits such as: 
 
- Generous time off policies 
- Competitive compensation 
- Volunteer opportunities  
- Reward and recognition programs   
- Employee committees & resource groups  
- Healthcare and retirement benefits 
 
Indicators of Success
 
We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”.  It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have “been there, done that”.  We want to be part of your development journey, and we’ll learn as much from you as you learn from us. 
 
How We Work
 
At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals.
 
We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best!
 
The Most Important Thing
 
We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:
 
CARE – We care about each other and our mission to make a difference in the world.
OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.
DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.
EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.
 
Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.
 
Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact aoda@magnetforensics.com should you require any accommodations.
 
All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.
 
US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
 
Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here. 

Magnet does not use artificial intelligence (defined as a machine-based system that infers from input to generate outputs such as predictions, content, recommendations, or decisions) for screening, assessing, or selecting applicants. Should this practice change, we will update this disclosure accordingly.