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Professional Liability Claims information

What are professional liability claims?

Professional liability claims are legal claims made against professionals, such as doctors, lawyers, architects, or accountants, alleging that their services or advice caused harm or financial loss to a client. These claims typically arise from accusations of negligence, errors, or omissions in the performance of professional duties. Professional liability insurance, often called errors and omissions (E&O) insurance, helps protect professionals from the financial costs associated with defending and settling such claims.

What are some common challenges faced by professionals working in professional liability claims?

Professionals in Professional Liability Claims often encounter the challenge of managing complex cases that require balancing legal, regulatory, and client interests. They must carefully investigate claims, review detailed documentation, and coordinate with insured clients, attorneys, and experts to determine liability and coverage. Navigating tight deadlines and maintaining clear communication with multiple stakeholders are also key aspects of the role. Developing strong organizational and negotiation skills helps claim professionals handle these challenges efficiently.

What are the key skills and qualifications needed to thrive as a professional liability claims specialist, and why are they important?

To thrive as a Professional Liability Claims Specialist, you need a strong background in insurance, claims investigation, and legal principles, often supported by a bachelor's degree and relevant industry experience. Familiarity with claims management software, policy documentation systems, and sometimes professional certifications like AIC (Associate in Claims) is typical. Analytical thinking, negotiation, and effective communication are crucial soft skills for handling complex cases and liaising with clients, attorneys, and underwriters. These skills ensure accurate claim resolution, mitigate financial risk, and uphold client trust in high-stakes professional environments.

What is the difference between Professional Liability Claims vs Insurance Claims Adjuster?

AspectProfessional Liability ClaimsInsurance Claims Adjuster
Required CredentialsLegal knowledge, industry-specific certificationsLicensing, insurance certifications
Work EnvironmentLegal settings, insurance companies, consultingInsurance companies, claims offices, fieldwork
Industry UsageLegal and professional servicesInsurance industry, property and casualty

Professional Liability Claims involve handling legal and insurance issues related to claims against professionals, focusing on legal knowledge and industry-specific expertise. Insurance Claims Adjusters evaluate and settle insurance claims, primarily in property, casualty, or health insurance. While both roles deal with claims, Professional Liability Claims focus on legal liabilities of professionals, whereas Insurance Claims Adjusters handle a broader range of insurance policies and claims processing.

More about Professional Liability Claims jobs

What cities are hiring for Professional Liability Claims jobs?

Cities with the most Professional Liability Claims job openings:

What are the most commonly searched types of Liability Claims jobs?

The most popular types of Liability Claims jobs are:

What states have the most Professional Liability Claims jobs?

States with the most job openings for Professional Liability Claims jobs include:

What job categories do people searching Professional Liability Claims jobs look for?

The top searched job categories for Professional Liability Claims jobs are:

Professional Liability Claims jobs near you
Infographic showing various Professional Liability Claims job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Senior Claims Examiner, Misc. Professional Liability

Markel International

Plano, TX

$78K - $107K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Key responsibilities

  • Investigate, negotiate, and settle complex professional liability claims involving miscellaneous professionals.

  • Manage litigation against insureds, including appointing and directing defense counsel and working towards resolution.

  • Communicate claim developments and coverage positions to stakeholders and collaborate with underwriting and other teams.

Job description

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure claims which can be subject to disputes that must be resolved in mediation or litigation. The primary purpose of this job is to handle claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all internal and external stakeholders. The position will have increased responsibility for decision making within their authority and work with minimal oversight and will provide training and be a technical referral point for other team members.

Responsibilities:

  • Investigate, negotiate and settle complex primary and excess policy miscellaneous professional liability claims (i.e. claims made against real estate brokers/agents, title agents, escrow agents, accountants, insurance agents and brokers, home inspectors, information technology consultants, debt collectors, medical billing consultants, utility inspectors, and other specified professionals).
  • Investigate and analyze coverage under primary and excess professional liability insurance policies; make coverage determinations; draft routine and complex coverage correspondence; effectively communicate coverage positions to policyholders and other stakeholders; manage claims involving coverage litigation.
  • Manage litigation filed nationwide against insureds; appoint, direct and manage defense counsel; proactively work toward expeditious and economical resolution of claims; assist Company claims vendor management, disbursement and legal collections teams with defense counsel, bill payment and collection issues.
  • Communicate with underwriting as needed to manage claims and to alert of any significant developments.
  • Promptly communicate with Claims Manager on adverse case developments and provide information on pertinent issues affecting the miscellaneous professional liability product line.
  • Proven ability to work in a collaborative team environment. Analyze and convey summations of complex issues; recognize alternative approaches and develop action plans, both orally and in written form.
  • Maintain and adhere to Markel's guidelines and procedures.
  • Ensure proper adherence to internal reporting requirements.
  • Contribute and assist in the implementation of a wide range of initiatives, discussion and action plans brought forth by the Claims Manager.
  • Participate in agent related functions and meetings as required.
  • Actively participate in the ongoing training and development of the claims examiners as indicated by Claims Manager.

Requirements:

  • 3+ years of professional liability claims or litigation experience preferred. Excess liability (quota share, first layer and high layer) claims or litigation experience a plus.
  • College degree and/or professional designation required, JD preferred.
  • Excellent written and oral communication skills.
  • Sound comprehension of insurance coverage posed by professional liability policies.
  • Ability to analyze and convey summations of complex issues both verbally and in writing; recognize alternative approaches and develop action plans.
  • Experience in determining contractual obligations, insurance coverage analyses, and investigations. Insurance coverage litigation experience a plus.
  • Ability to manage complex litigation, set loss and expense reserves and evaluate settlement values.
  • Work collaboratively and as team player willing to assist within the Unit and Professional Liability Division as needed.
  • Ability to proactively self-manage a caseload.
  • Travel required as necessary (approximately 10%).

#LI-AB

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Senior Claims Examiner is $78,000 - $107,250 with 15% incentive.

Who we are:

Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We're all about people | We win together | We strive for better

We enjoy the everyday | We think further

What's in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

  • We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.

  • All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

  • We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?

Choose 'Apply Now' to fill out our short application, so that we can find out more about you.

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

  • All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

  • All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to therarecruiting@markel.com.

No agencies please.

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