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Professional Customer Services Rep Jobs (NOW HIRING)

United Business Supply

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Customer Services Representative

Bedford Heights, OH · On-site

$15 - $20/hr

We are seeking a dedicated and personable Customer Service Representative to join our team. This ... Positive and professional demeanor. * Excellent written and verbal communication skills. Physical ...

Data Ticket

Customer Services Representative

Irvine, CA · On-site

$17.25 - $23.25/hr

Customer Service! ** ** Role: ** Customer Call Center Representative - Call Center Agent ** Start date: ** Immediate/Actively Hiring Citation Processing Center is a team of individuals committed to ...

TEKsystems

Customer Services Representative

Pittsburgh, PA · On-site

$32.50/hr

Partners effectively with relationship managers, inside sales representatives, portfolio managers ... Participates effectively in assigned projects Skills Customer service, microsoft office, Customer ...

New

Jonas Fitness

Customer Services Representative I

$16.50 - $22.25/hr

Customer Service Representative Job Title: MBS Member Services Representative Vertical: Fitness THE ... We employ over 6,000 skilled professionals, including industry experts and technology specialists.

Jonas Fitness

Customer Services Representative I

$16.50 - $22.25/hr

Customer Service Representative Job Title: MBS Member Services Representative Vertical: Fitness THE ... We employ over 6,000 skilled professionals, including industry experts and technology specialists.

Daz

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Customer Services Representative - Entry Level

Baltimore, MD · On-site

$48K - $67K/yr

As a Customer Services Representative, you'll be the first point of contact for our customers ... Positive and professional demeanor * Excellent written and verbal communication skills Company ...

Integrityfex

Client Services Representative

Minneapolis, MN · Remote

$16.75 - $22.75/hr

Client Services Representative **Remote Opportunity** Integrity FEX is growing and seeking Client ... Deliver professional customer service before and after enrollment. * Continue learning through ...

Integrityfex

Client Services Representative

Troy, MI · Remote

$15.25 - $20.50/hr

Client Services Representative **Remote Opportunity** Integrity FEX is growing and seeking Client ... Deliver professional customer service before and after enrollment. * Continue learning through ...

Integrityfex

Client Services Representative

Los Angeles, CA · Remote

$17.25 - $23.50/hr

Client Services Representative **Remote Opportunity** Integrity FEX is growing and seeking Client ... Deliver professional customer service before and after enrollment. * Continue learning through ...

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Professional Customer Services Rep information

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How much do professional customer services rep jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for professional customer services rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a professional customer services rep?

Professional customer service representatives are individuals trained to assist customers by answering questions, resolving issues, and providing information about products or services. They act as the primary point of contact between a company and its customers, ensuring satisfaction and maintaining a positive company image. Their duties may include handling inquiries via phone, email, or chat, processing orders, and addressing complaints. Good communication, patience, and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a professional customer services rep?

To thrive as a Professional Customer Services Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and managing challenging situations. These competencies ensure efficient issue resolution, customer satisfaction, and ongoing loyalty to the organization.

How do professional customer services reps typically handle high call volumes while maintaining quality service?

Professional Customer Services Reps often encounter periods of high call volumes, especially during peak business hours or promotional events. To manage this, they rely on effective time management, prioritization skills, and the use of customer relationship management (CRM) systems to streamline responses. Many teams also hold regular briefings to share tips and updates, which helps reps stay informed and consistent. Maintaining a calm and empathetic demeanor under pressure is key to ensuring each customer receives high-quality service, even when the workload is heavy.

What is the difference between Professional Customer Services Rep vs Customer Support Specialist?

AspectProfessional Customer Services RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; technical certifications optional
Work EnvironmentCall centers, retail, corporate officesCall centers, online support, retail
Industry UsageCustomer service departments across various industriesCustomer support teams, tech companies, retail
Common Search IntentCustomer service roles, client interaction, communication skillsTechnical support, troubleshooting, product assistance

The Professional Customer Services Rep typically handles general customer inquiries, focusing on communication and problem-solving. Customer Support Specialists often provide technical assistance and troubleshooting. While both roles require strong communication skills and customer service experience, the Specialist role may involve more technical knowledge depending on the industry.

How to be a professional customer services representative?

A professional customer services representative demonstrates strong communication skills, active listening, and problem-solving abilities to effectively assist customers. They should have a good understanding of the company's products or services, maintain a positive attitude, and use tools like customer relationship management (CRM) software to track interactions. Ongoing training and certifications can also enhance their professionalism and effectiveness in the role.

Is a Professional Customer Services Rep an entry level job?

A Professional Customer Services Rep position is often considered entry level, suitable for individuals with strong communication skills and basic computer proficiency. However, some roles may require prior experience or specific certifications, depending on the company's expectations and the complexity of customer interactions.

What cities are hiring for Professional Customer Services Rep jobs?

Cities with the most Professional Customer Services Rep job openings:

What states have the most Professional Customer Services Rep jobs?

States with the most job openings for Professional Customer Services Rep jobs include:

What are popular job titles related to Professional Customer Services Rep jobs?

For Professional Customer Services Rep jobs, the most frequently searched job titles are:

Professional Customer Services Rep jobs near you

Customer Services Representative

Dallas, TX • On-site

PMAM Corporation
51 - 200 employees
Learn more about PMAM Corporationexternal

$15 - $16/hr

Full-time

Posted 27 days ago

Job description

As a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional service through inbound and outbound calls. You will assist with billing inquiries, account updates, payment processing, and issue resolution while maintaining a high level of customer satisfaction. This role requires strong communication, multitasking, and problem-solving skills in a fast-paced call center environment.